MAP
1020:
Problem
Determination
Purpose
of
This
MAP
Use
this
MAP
to
get
an
error
code
if
you
were
not
provided
one
by
the
customer
or
you
are
unable
to
load
diagnostics.
If
you
are
able
to
load
the
diagnostics,
go
to
MAP
0020
in
the
RS/6000
Eserver
pSeries
Diagnostic
Information
for
Multiple
Bus
Systems
.
The
service
processor
may
have
recorded
one
or
more
symptoms
in
its
error
log.
Examine
this
error
log
before
proceeding
(see
“System
Information
Menu”
on
page
238).
The
system
may
have
been
set
up
by
using
the
HMC.
Check
the
Service
Action
Event
(SAE)
log
in
the
Service
Focal
Point.
The
SAE
log
may
have
recorded
one
or
more
symptoms
in
the
Service
Focal
Point.
To
avoid
unnecessary
replacement
of
the
same
FRU
for
the
same
problem,
it
is
necessary
to
check
the
SAE
log
for
evidence
of
prior
service
activity
on
the
same
subsystem.
The
service
processor
may
have
been
set
by
the
user
to
monitor
system
operations
and
to
attempt
recoveries.
You
can
disable
these
actions
while
you
diagnose
and
service
the
system.
If
the
system
was
set
up
according
to
the
recommendations
of
the
Eserver
pSeries
615
Model
6C4
and
Model
6E4
User’s
Guide
,
all
the
settings
of
the
service
processor
(except
language)
were
saved
by
using
the
SAVE/RESTORE
HARDWARE
MAINTENANCE
POLICIES
service
aid.
You
can
use
the
same
service
aid
to
restore
the
settings
at
the
conclusion
of
your
service
action.
In
case
the
service
processor
settings
were
not
saved
by
the
user,
if
you
disable
them,
make
notes
of
their
current
settings
for
restoration
before
you
leave.
In
addition
to
the
parameters
in
the
following
table,
you
can
disconnect
the
modem
to
prevent
incoming
signals
that
could
cause
the
system
to
power
on.
Following
are
the
service
processor
settings.
The
service
processor
menus
are
described
in
Chapter
7,
“Using
the
Service
Processor,”
on
page
225.
Surveillance
From
the
service
processor
Setup
Menu,
go
to
the
Surveillance
Setup
Menu
and
disable
surveillance.
Unattended
Start
From
the
service
processor
System
Power
Control
Menu,
disable
unattended
start
mode.
Reboot
Policy
From
the
System
Power
Control
Menu,
go
to
the
Reboot/Restart
Policy
Setup
Menu
and
set:
1.
Number
of
reboot
attempts
to
0
(zero)
2.
Use
OS-Defined
restart
policy
to
No
3.
Enable
supplemental
restart
policy
to
No
.
Call-Out
From
the
Call-In/Call-Out
Setup
Menu,
go
to
the
Serial
Port
Selection
Menu
and
disable
call-out
on
both
serial
ports.
Chapter
3.
Maintenance
Analysis
Procedures
(MAPs)
63
Summary of Contents for P 615 series
Page 1: ...pSeries 615 Service Guide SA38 0630 02 ERserver...
Page 2: ......
Page 3: ...pSeries 615 Service Guide SA38 0630 02 ERserver...
Page 12: ...x EserverpSeries 615 Service Guide...
Page 16: ...xiv EserverpSeries 615 Service Guide...
Page 18: ...xvi EserverpSeries 615 Service Guide...
Page 58: ...38 EserverpSeries 615 Service Guide...
Page 72: ...52 EserverpSeries 615 Service Guide...
Page 150: ...130 EserverpSeries 615 Service Guide...
Page 178: ...158 EserverpSeries 615 Service Guide...
Page 284: ...264 EserverpSeries 615 Service Guide...
Page 384: ...364 EserverpSeries 615 Service Guide...
Page 388: ...Model 6C3Parts 5 5 7 6 6 2 3 1 4 368 EserverpSeries 615 Service Guide...
Page 394: ...374 EserverpSeries 615 Service Guide...
Page 418: ...398 EserverpSeries 615 Service Guide...
Page 422: ...402 EserverpSeries 615 Service Guide...
Page 438: ...418 EserverpSeries 615 Service Guide...
Page 448: ...428 EserverpSeries 615 Service Guide...
Page 452: ...432 EserverpSeries 615 Service Guide...
Page 489: ......
Page 490: ...Printed in U S A October 2003 SA38 0630 02...
Page 491: ...Spine information pSeries 615 EserverpSeries 615 Service Guide SA38 0630 02...
