IBM eServer xSeries 345 Type 8670, Maintenance Manual

Page: 115 / 176

Note: See “System” on page 116 to determine which components should be replaced by a field service technician.
Error code/symptom FRU/action
1962
(Drive does not contain a valid boot
sector)
1. Verify that a startable operating system is installed.
2. Run diagnostics.
3. Hard disk drive.
4. SCSI backplane.
5. Cable.
6. System board.
2400
(Video controller test failure)
1. Video adapter (if installed)
2. System board
2462
(Video memory configuration error)
1. Video adapter (if installed)
2. System board
5962
(IDE CD-ROM drive configuration error)
1. Run the Configuration/Setup Utility program.
2. CD-ROM drive.
3. CD-ROM power cable.
4. IDE cable.
5. System board.
6. Battery.
8603
(Pointing-device error)
1. Pointing device
2. System board
0001200
(Machine check architecture error)
1. Microprocessor 1
2. Optional microprocessor 2
00012000
(Microprocessor machine check)
1. Microprocessor
2. System board
00019501
(Microprocessor 1 is not functioning -
check VRM and microprocessor LEDs)
1. VRM 1
2. Microprocessor 1
3. System board
00019502
(Microprocessor 2 is not functioning -
check VRM and microprocessor LEDs)
1. VRM 2
2. Microprocessor 2
00019701
(Microprocessor 1 failed)
1. Microprocessor 1
2. System board
00019702
(Microprocessor 2 failed)
1. Microprocessor 2
2. System board
00180100
(A PCI adapter has requested memory
resources that are not available.)
1. Reorder the adapters in the PCI slots. It is important that your
startup device is positioned early in the startup-device order so
that it is run by POST.
2. Ensure that the PCI adapter and all other adapters are set correctly
in the Configuration/Setup Utility program Utility program. If the
memory resource settings are not correct, change the settings.
3. If all memory resources are being used, you might need to remove
an adapter to make memory available to the PCI adapter. Disabling
the adapter BIOS on the adapter might correct the error. (See the
documentation provided with the adapter.)
Chapter 6. Symptom-to-FRU index
105