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Chapter 7. Handling Operation Problems

This chapter provides instructions for resolving some common problems:

Clearing paper jams

Clearing stapler jams

Handling aborts and program checks

Correcting print quality problems

Responding to display messages and codes

Clearing Paper Jams

Occasionally a sheet of paper may get jammed inside the printer during the printing
process. Several things can cause a paper jam.

The paper was loaded incorrectly or damaged.

The wrong type of paper was loaded.

The paper loaded may be curled or damp.

The printer needs cleaning.

The printer needs repair.

Select xerographic paper for best results. Store paper in an area that meets
temperature and humidity requirements. See "Storing Paper and Supplies" on page
6-4.

The printer stops printing when a paper jam occurs, and the PAPER JAM message
appears on the operator panel. A system reference code (SRC) also appears.

Refer to the

Advanced Function Printer: Cut Sheet Paper Reference for Use with

IBM Electrophotographic Printers, Chapter 4, "Troubleshooting Paper and Stack
Problems." It provides information that can help you prevent the following problems:

Repeated or frequent paper jams

Frequent misfeeds

Multiple feeds

Printer Icon Indicator Lights

Each indicator light on the printer icon identifies an area in the paper path and is
associated with numbers or letters. When a paper jam occurs, the printer stops
printing and the lights show where the paper jam is located. More than one
indicator light may be on at a time.

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Copyright IBM Corp. 1996

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Summary of Contents for 60

Page 1: ...InfoPrint 60 Advanced Function Printer IBM User s Guide S544 5432 00 ...

Page 2: ......

Page 3: ...InfoPrint 60 Advanced Function Printer IBM User s Guide S544 5432 00 ...

Page 4: ...our locality Publications are not stocked at the address given below The IBM Printing Systems Company welcomes your comments You may send your comments to the following address IBM Printing Systems Company Information Development Department H7FE Building 003G P O Box 1900 Boulder CO 80301 9191 U S A If you prefer to send comments electronically use one of the following methods Internet print_pubs ...

Page 5: ...nter 1 3 Functions Internal View 1 4 Relocation 1 4 Chapter 2 Using the Operator Panel 2 1 Input Keys 2 1 Display 2 4 Status Mode 2 4 Menu Mode 2 5 Accessing Password Required Menu Items 2 5 Menu Tree 2 6 The Keyboard 2 7 Keyboard Parts of the Display 2 7 Accessing the Keyboard 2 7 Keyboard Order 2 7 Using the Keyboard 2 8 Status Indicator Lights 2 10 Attention 2 10 Job Processing 2 11 Duplex 2 11...

Page 6: ...tackers 4 11 Selecting Autolinking 4 11 Clearing Autolinked Stackers 4 12 Configuring the Printer 4 12 Setting Configuration Items 4 15 Adjusting Print Density 4 15 Running Internal Test Prints 4 16 Enabling Disabling an Attachment 4 16 Printing the Help Page 4 17 Printing the Current Printer Configuration Items 4 17 Running Print Samples 4 18 Configuring Attachments 4 19 Installing an Attachment ...

Page 7: ...npunched 5 16 Prepunched Not Preprinted 5 17 Preprinted Prepunched or Nonpunched 5 18 Chapter 6 Maintaining the Printer 6 1 Supplies 6 1 When to Replace Supplies 6 1 General Guidelines for Supplies 6 2 Storing Paper and Supplies 6 3 Display Messages for Supplies 6 3 Replacing the Toner Cartridge 6 4 Replacing the Developer Mix 6 6 Advancing the Photoconductor 6 9 Replacing the Transfer Belt Unit 6...

Page 8: ...from the EP Module Area 7 6 Clearing Paper from the Paper Feed Module Area 7 8 Clearing Stapler Jams 7 13 Handling Aborts and Program Checks 7 14 Hard Abort 7 14 Restarting the Printer 7 14 Saving Data with a Trace 7 14 Master Abort 7 15 Program Check 7 16 Print Quality Problems 7 16 All Black Print Samples 7 16 Other Print Samples 7 16 Display Messages and Codes 7 18 Abbreviations A 1 Glossary G ...

Page 9: ...on your receipt is the Date of Installation unless IBM or your re seller informs you otherwise During the warranty period IBM or your re seller will provide warranty service under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine IBM or your re seller will specify the type of service For a feature conversion or upgrade IBM or y...

Page 10: ...M or your re seller of changes in a Machine s location For a Machine with exchange service remove all features parts options alterations and attachments not under warranty service Also the Machine must be free of any legal obligations or restrictions that prevent its exchange Be responsible for loss of or damage to a Machine in transit when you are responsible for the transportation charges Extent...

Page 11: ...harge for the Machine that is the subject of the claim Under no circumstances is IBM liable for any of the following Third party claims against you for losses or damages other than those under the first item listed above Loss of or damage to your records or data Economic consequential damages including lost profits or savings or incidental damages even if IBM is informed of their possibility Some ...

Page 12: ...x InfoPrint 60 User s Guide ...

Page 13: ...ing subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to the IBM Corporation IBM Director of Licensing 208 Harbor Drive Stamford Connecticut 06904 United States of America Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both Advanced...

Page 14: ...he United Kingdom Statement of CISPR 22 Edition 2 Compliance Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures German Conformity Statement Dieses Gerät erfülit die Bedingungen der EN 55022 Klasse A Für diese Klasse von Gerdten gilt folgende Bestimmung nach dem EMVG Geräte dürfen a...

Page 15: ...electrical potentials and heat generation both of which are functionally necessary Because the paper and toner used in the printer can burn you should take normal precautions to prevent fire These precautions include commonsense measures such as keeping potentially combustible materials for example curtains and chemicals away from the printer providing adequate ventilation and cooling and having t...

Page 16: ...he product in compliance as a Class I Laser Product No adjustments that affect laser operation of power are accessible to the operator This printer is a Class I Laser Product that contains an enclosed Class IIIb laser xiv InfoPrint 60 User s Guide ...

Page 17: ...tors A system administrator is the person at a computer installation who designs controls and manages the use of the computer system Organization and Contents of this Guide This guide is designed to provide all basic information needed to operate customize and maintain the printer Chapter 1 Introducing the Printer gives a general description of the printer features and functions Illustrations are ...

Page 18: ... for example The PRESS ENTER TO PRINT message is displayed Related Publications The following InfoPrint 60 publications are also available IBM 3130 and 3160 Advanced Function Printer Safety Information S544 3978 IBM InfoPrint 60 3160 Advanced Function Printer Introduction and Planning Guide G544 5242 IBM InfoPrint 60 3130 3160 and 3935 Advanced Function Printers Attachment Configuration Handbook S...

Page 19: ... Simplex single sided or duplex double sided printing Three input trays 2 x 500 sheet 1 x 2 000 sheet capacity Two output stackers with job offset feature 1 x 500 sheet capacity 1 x 1 500 sheet capacity Advanced Function Printing AFP All points addressability APA Resolution of 600 pels dots per inch Power PC based Controller 604 Power PC Single byte and double byte outline font support 64MB of RAM...

Page 20: ...er attached Shown next to the printer is the optional 3 000 sheet side stacker with convenience stapler This stacker goes in place of the 1 500 sheet side stacker c2pg0022 Option 3 000 Sheet Side Stacker with Convenience Stapler Stacker Cover 1 500 Sheet Side Stacker Base Stacker Toner Supply Cover Front Cover Door Power Switch 1 2 InfoPrint 60 User s Guide ...

Page 21: ...holds up to 500 sheets of paper Stacker cover Open to clear paper jams 1 500 sheet side stacker This stacker collects the printed paper It holds up to 1 500 sheets of paper 3 000 sheet side stacker with convenience stapler option This stacker collects the printer paper It holds up to 3 000 sheets of paper and contains a stapler This stacker goes in place of the 1 500 sheet side stacker Printer pow...

Page 22: ...ner Developer mix duct Mount the developer mix bottle onto the developer mix duct to replace the developer mix Drum Part of the EP module Consists of the drum and a photoconductor installed on the drum Paper feed module lever Turn to the RELEASE position then pull forward to access the paper feed module components Paper feed module Consists of the transfer belt unit and fuser assembly Relocation W...

Page 23: ...ated on the right side of the operator panel The input keys allow you to Change the state of the printer to READY or NOT READY Start or Stop keys Change between status mode and menu mode Menu Exit key Navigate and select items in the menu Scroll Up Scroll Down keys and Enter key Cancel a print job Cancel Print key Note The Page Eject key is not active on this printer Following are descriptions of ...

Page 24: ...menu item or message displays The Scroll Down key operates in a circular scroll fashion when the bottom item on a list has been displayed the menu rolls over to the top item and scrolling continues If you press the Scroll Down key when there is no information to scroll through or access the key press is ignored Menu Exit Use this key to switch between status mode and menu mode while using the oper...

Page 25: ...ed at the printer the job is deleted from the print queue This key also cancels internal print jobs those originated at the printer A CANCEL COMPLETE message indicates that the print job has been canceled To avoid canceling the print job after pressing the Cancel Print key scroll to IGNORE CANCEL and press the Enter key The printer continues as though the Cancel Print key had not been pressed Note...

Page 26: ...n display text in one of the following operator selectable languages ENGLISH ESPAÑOL FRANCAIS DEUTSCH PORTUGUÊS ITALIAN JAPANESE KATAKANA NEDERLANDS The operator panel keys and indicators are labeled in English Status Mode Status mode is the normal operating mode In status mode the display contains messages that provide the following types of information Status of the printer which indicates the c...

Page 27: ...n menu item and access its submenu Select a submenu item and access its submenu Accessing Password Required Menu Items Access to some menu items is restricted to either the key operator or the customer engineer Only when the printer is programmed with a password will the following messages appear on the display ENTER KEY OP PASSWORD or ENTER CE PASSWORD If you are a user not assigned to key operat...

Page 28: ...nus The following menu tree shows the basic menu choices Not all menu items are shown here From each MAIN MENU item you can select second level submenu items From the second level submenu you can select third level submenu items and so on 2 6 InfoPrint 60 User s Guide ...

Page 29: ...e Keyboard The keyboard appears whenever you press the Enter key on a submenu item that requires unique input The keyboard characters and editing operations appear between and symbols on the keyboard line of the display Only one keyboard character or editing operation appears at a time The starting choice on the keyboard is always OK Keyboard Order Only those characters needed for the specific sub...

Page 30: ... the characters one by one until you see the character you want to select For example press the Scroll Down key until the letter R appears on the keyboard line Press the Enter key to select the letter R The letter R moves from the keyboard line to the input line 2 8 InfoPrint 60 User s Guide ...

Page 31: ... example SETUP PRINTER CONFIGURATION BEEPER ERROR KEYS ON OFF RETURN Under the KEYS beeper and the ERROR beeper there are three choices The choices are ON OFF or RETURN The current selection will have an asterisk preceding it If you change the selection to ON or OFF that selection now has an asterisk in front of it If you choose RETURN without changing a selection the current selection remains act...

Page 32: ...he recovery action listed in Table 7 1 on page 7 19 or press the Enter key to clear the message The blinking light goes out when the condition is corrected On but not blinking One or more unresolved conditions exist but none require immediate attention To view any unresolved condition press the Scroll Down key while in status mode see Status Mode on page 2 4 You can scroll down to see messages suc...

Page 33: ...ff The Power indicator light blinks during the power on procedure until the display reads 0090 then the Power indicator light goes solid The printer Power indicator light remains lit until the printer is powered off Printer Icon Indicator Lights The operator panel contains a printer icon closely matching your printer The printer icon contains indicators that show The location of a paper jam The do...

Page 34: ...for the EP and paper feed modules will not go off immediately Press the Start key or send a job to the printer to verify that all jams are cleared If the indicator lights remain lit recheck the areas for paper jams and press the Start key again Call for service if the problem continues 3 000 Sheet Side Stacker Indicator Light option The indicator light is located on the stapler which is located on...

Page 35: ...nd press the Enter key 4 Press the Enter key on KEY OPERATOR ENTER NEW PASSWORD appears 5 Press the Enter key to access the keyboard 6 Enter the new password using the keyboard Refer to Tutorial Entering a Key Operator Password on page 3 2 for detailed instructions Press the Enter key on the entire password entry 7 REENTER PASSWORD appears Press the Enter key to access the keyboard 8 Reenter the n...

Page 36: ...directing you through the menus and using the keyboard Skills Covered In this tutorial you practice how to Enter and exit menu mode Navigate within the menu Make menu selections Use the keyboard Enter a key operator password Prerequisites This tutorial guides you through the process of entering an incorrect and then a correct key operator password For the steps in this tutorial to accurately refle...

Page 37: ...key to select SETUP Access to SETUP menu items requires key operator authorization A message appears asking you to enter the key operator password 4 Press the Enter key again The first item in the keyboard OK appears on the keyboard line Chapter 3 Initializing the Printer 3 3 ...

Page 38: ... letter A 6 Press the Enter key to select the letter A The selected character appears on the input line The keyboard line returns to the first item OK 7 Press the Scroll Up key several times to scroll to the number 1 3 4 InfoPrint 60 User s Guide ...

Page 39: ...ect the entire entry by selecting OK Because you did not enter your correct password the PASSWORD INCORRECT message appears Steps 10 14 instruct you to clear the PASSWORD INCORRECT message 10 Press the Enter key to return to the keyboard and the previously entered password Chapter 3 Initializing the Printer 3 5 ...

Page 40: ...correct password 13 Enter your own password using the same procedure you have used in this tutorial After you have successfully entered your password PRINT SAMPLES the first submenu item under SETUP will be displayed 14 Press the Menu Exit key to exit menu mode 3 6 InfoPrint 60 User s Guide ...

Page 41: ... Beeper is configured ON a beep sounds every time you press an input key Error Beeper Options TIMED The beeper sounds for three minutes or until a key is pressed This is the default CONTINUOUS The beeper sounds until the intervention is cleared or any key is pressed OFF The beeper does not sound Keys Beeper Options ON The beeper sounds when a key is pressed except when the keyboard appears This is...

Page 42: ...by IBM to each printer Manufacturing plant Number that designates the manufacturing plant at which the printer was made Viewing Machine Information To view machine information do the following 1 Press the Menu Exit key to enter menu mode 2 Scroll to the SETUP menu and press the Enter key Enter the key operator password if prompted 3 Scroll to MACHINE INFORMATION and press the Enter key 4 Scroll to...

Page 43: ...ng the default font Defining form names Configuring the Trays Both key operators and users can configure certain items relating to the trays The user can do the following Change the form size and form name loaded in each tray Select an autoswitch tray The key operator also can do the following Enable and disable trays Note Always adjust the size guides in the tray for the correct paper size before...

Page 44: ...the Stop key if the printer is READY to temporarily stop any current print jobs and make the printer NOT READY 2 Press the Menu Exit key to enter menu mode 3 Scroll to the TRAYS STACKERS menu and press the Enter key 4 Scroll to the tray you wish to enable or disable and press the Enter key to make the selection 5 Press the Enter key on ENABLE STATUS Enter the key operator password if prompted 6 Sc...

Page 45: ...a tray at any one time The side tray handles only letter and A4 size paper All other trays handle letter legal ledger A3 A4 B4 and B5 size paper Important Always adjust the input tray for the form size before configuring that tray Only those form names that match the form size of the current adjusted tray are available for configuration and will be detected by the printer To clear the message and ...

Page 46: ...empty it is an alternate tray To select an autoswitch tray do the following 1 Press the Stop key if the printer is READY to temporarily stop any current print jobs and make the printer NOT READY 2 Press the Menu Exit key to enter menu mode 3 Scroll to the TRAYS STACKERS menu and press the Enter key 4 Scroll to the original input tray for which you want to assign another tray as the autoswitch tray...

Page 47: ...itch tray is selected printing stops when the original tray is empty Tray Selection Defaults If the key operator has not configured the trays the following order of priority is the default All trays may not be present on your printer If the selected tray is not available because it is out of paper or was assigned the incorrect form size the printer stops printing and a message appears on the opera...

Page 48: ...ling the offset stacking function Setting the autolink function to YES or NO Note Paper input receptacles are referred to as trays Paper output receptacles are referred to as stackers Stacker Names The printer has two standard stackers The base stacker holds up to 500 sheets and the 1 500 sheet side stacker holds up to 1 500 sheets of paper If the 3 000 sheet side stacker option is installed in pl...

Page 49: ...a list of messages and their meanings Adjusting the Stackers Adjusting the Base Stacker To adjust the base stacker for the appropriate paper size do the following For B5 A4 and letter paper sizes lift up on the paper stop and slide it in until it clicks into place The filled in arrows must line up For B4 A3 legal and ledger paper sizes lift up on the paper stop and slide it out until it clicks int...

Page 50: ...ed paper size Raise the cover to more easily access the side paper guide unit Note If legal size paper is used a legal size paper guide is available Request it through your customer engineer CE 3 Adjust the side paper guide unit by doing the following a Loosen the large screw that is above the paper size indicator b Loosen the large screw that is at the bottom of the side paper guide unit c Move t...

Page 51: ...ted at the top left and bottom left side of the stacker c2pg0024 Side Paper Guide Unit Paper Size Indicator Screw Screw 2 Slide the entire side paper guide unit to the right or left selecting the appropriate paper size 3 Insert and tighten both screws to lock the side paper guide unit in place Start by partially threading one screw insert and tighten the other screw then go back and tighten the fi...

Page 52: ...mporarily stop any current print jobs and make the printer NOT READY 2 Press the Menu Exit key to enter menu mode 3 Scroll to the TRAYS STACKERS menu and press the Enter key 4 Scroll to the stacker you want to enable or disable and press the Enter key Enter the key operator password if prompted 5 Press the Enter key on ENABLE STATUS 6 Scroll to ENABLE and press the Enter key to enable the stacker ...

Page 53: ...r key to enable offset stacking Scroll to DISABLE and press the Enter key to disable offset stacking 7 Press the Menu Exit key to exit menu mode Autolink Output Stackers The key operator can autolink the output stackers When the stackers are autolinked the printer automatically switches to the other stacker after the first stacker becomes full The printer continues printing until both stackers are...

Page 54: ...tacker on page 4 10 and autolinked see Autolink Output Stackers on page 4 11 in order for the printer to indicate that both stackers are full To clear the autolinked stackers do the following 1 Completely empty both stackers The STACKER FULL messages will clear 2 Press the Start key to continue printing Note To ensure job integrity do not press the Start key until both stackers are completely empt...

Page 55: ...t font is Courier Roman Medium 12 pitch 10 point using code page 500 version 1 AS 400 BOX DRAW ENHANCEMENT ON or OFF Indicates support of the OfficeVision function that allows you to draw boxes with the cursor and print them as drawn When ON the InfoPrint 60 replaces code page 259 with code page 1091 to make the lines continuous when drawn with OfficeVision When OFF code page 259 is not replaced a...

Page 56: ...mber of minutes A value of 0 indicates that the printer never goes into the sleep state the fuser remains on LANGUAGE ENGLISH ESPAÑOL FRANCAIS DEUTSCH PORTUGUÊS ITALIAN JAPANESE KATAKANA NEDERLANDS Indicates the language used to display operator panel text for general users and key operators 3935 EMULATION ON or OFF This function is used for AS 400 installations When turned on the printer communic...

Page 57: ...or scroll to RETURN and press the Enter key to delay the restart The new setting does not take effect until the printer is restarted Adjusting Print Density The key operator can adjust the density of the print by changing the PRINT DENSITY setting This allows you to make the print slightly lighter or darker The default setting is MEDIUM Once you change the setting it stays in effect for all print ...

Page 58: ... printer is READY to stop any current print jobs and to make the printer NOT READY 2 Press the Menu Exit key to enter menu mode 3 Scroll to the ATTACHMENTS menu and press the Enter key Enter the key operator password if prompted 4 Scroll to the attachment you are using for example TCP IP Ethernet and press the Enter key 5 Scroll to ENABLE STATUS and press the Enter key 6 Scroll to DISABLE to take ...

Page 59: ...ay Press the Enter key 4 The PRINT HELP PAGE message appears on the display 5 Press the Enter key The PRESS ENTER TO PRINT message appears 6 Press the Enter key again The PRINTING message will be displayed and the help page prints 7 Press the Menu Exit key to exit menu mode 8 Enable the printer attachment See Enabling Disabling an Attachment on page 4 16 Note If you want to change the defaults for...

Page 60: ...unning Print Samples You can run print samples to test print quality Print samples are pages of text or all white or solid black areas The printer generates these pages not the data stream You may choose ALL SAMPLES which prints a copy of all print samples PRIMARY BAR CODE ALL WHITE LETTER and ALL BLACK or you may choose only a single type of print sample Choosing ALL BLACK prints four copies of t...

Page 61: ...er configures communications and cable attachments at the time of printer installation However you may wish to change the attachment being used or the current attachment configuration Change this configuration only when asked to do so by your system administrator Only a key operator can change the attachment configuration Note Changing the attachment configuration may make your printer inoperable ...

Page 62: ...if prompted 4 Scroll to the attachment you want to configure and press the Enter key to make the selection 5 Scroll to CONFIGURATION and press the Enter key 6 For each parameter select from the choices or use the keyboard to enter the desired value Printing the Attachment Configuration You can print a page that lists the attachment configuration items and their current settings Note The printer mu...

Page 63: ...ate positioning of an entity relative to a reference For example when you process preprinted forms the registration is good if the new image printed by the printer aligns correctly with the preprinted image Print that extends beyond box edges and text that overlaps other text are examples of poor registration An image or text is registered to the edges of the paper Some preprinted forms may not al...

Page 64: ...print To run a test print to determine if the print needs to be adjusted do the following 1 Press the Stop key if printer is READY to temporarily stop any current print jobs and to make the printer NOT READY 2 Press the Menu Exit key to enter menu mode 3 Scroll to the SETUP menu and press the Enter key Enter the key operator password if prompted 4 Scroll to ADJUST PRINT and press the Enter key 5 S...

Page 65: ...5 Scroll to the form you want to adjust and press the Enter key 6 Scroll to the side you want to adjust and press the Enter key 7 To make a horizontal adjustment scroll to HORIZONTAL PELS and press the Enter key The keyboard appears The keyboard displays the value entered when this form was last adjusted or the factory set default value of 0 if this form has never been adjusted 8 Use the keyboard ...

Page 66: ... the horizontal and vertical adjustment values Note When you adjust the print position for a user defined form the InfoPrint 60 printer automatically stores the new point of origin as part of the current definition of the form 16 Press the Menu Exit key to exit menu mode 17 Press the Start key to make the printer READY and continue printing Using the Default Font If a print job does not specify a ...

Page 67: ...etting the Default Font Always choose the code page before selecting the default font The font typeface style and size are based on the selected code page To set the default font do the following 1 Press the Stop key if printer is READY to temporarily stop any current print jobs and to make the printer NOT READY 2 Press the Menu Exit key to enter menu mode 3 Scroll to the SETUP menu and press the ...

Page 68: ...eral preprinted forms each with a unique form name The paper size may be the same on each preprinted form but the preprinted text and graphics may be different Before you can load a form in the printer first define that form The definition of the form consists of Form name Form size Duplex two sided Paper orientation edge sensitivity and side sensitivity for an explanation see Positioning Preprint...

Page 69: ...fines it as simplex can be printed on one side only Press the Enter key again to return to the submenu 13 Scroll to PAPER ORIENTATION and press the Enter key 14 Press the Enter key on EDGE SENSITIVITY Scroll to YES or NO and press the Enter key to make your selection If the form is a prepunched form you may wish to set EDGE SENSITIVITY to YES When EDGE SENSITIVITY is set to YES the printer rotates...

Page 70: ...u may wish to set EDGE SENSITIVITY to YES When EDGE SENSITIVITY is set to YES the printer rotates the image 180 before printing it on the page Press the Enter key again to return to the submenu Note For duplex jobs only with DUPLEX set to YES Step 9 scroll to SIDE SENSITIVITY and press the Enter key Scroll to YES or NO and press the Enter key If the form is a preprinted form you may wish to set SI...

Page 71: ... current selection will be displayed with an asterisk next to it Press the Enter key again to return to the submenu 8 Scroll to DUPLEX and press the Enter key The current selection will be displayed with an asterisk next to it YES defines the form as duplex can be printed on both sides NO defines it as simplex can be printed on one side only Press the Enter key again to return to the submenu 9 Scr...

Page 72: ...4 30 InfoPrint 60 User s Guide ...

Page 73: ...nd Off the Printer Turn the printer on power on and off power off using the power switch on the right side of the printer The symbols on the switch display the characters O for off and for on Powering On Press the power switch to power on the printer When the printer is powered on it goes through a power on sequence that takes approximately 5 minutes During the power on sequence the printer runs a...

Page 74: ...he internal software Before you power off the printer always shut it down Shutdown the printer from the SYSTEM SHUTDOWN menu Do not power off the printer until the message SHUTDOWN DONE POWER OFF appears See Shutting Down and Restarting the Printer on page 5 3 Plugging In and Powering On the 3 000 Sheet Side Stacker option The side stacker has a power cord The power cord must be plugged in for the...

Page 75: ...nu Exit key to enter menu mode HELP appears 3 Scroll to SYSTEM SHUTDOWN and press the Enter key PRESS ENTER TO RESTART appears 4 Scroll to PRESS ENTER TO SHUTDOWN and press the Enter key to begin the shutdown 5 The SHUTTING DOWN PLEASE WAIT message will be displayed 6 Wait for the SHUTDOWN DONE POWER OFF message to be displayed before you power off the printer 7 Press the power switch on the right...

Page 76: ...Y The printer starts to print if a print job is in the print queue and the attachment is online RECEIVING The printer is receiving information from a host or network PRINTING The printer is printing WARMING UP The printer is warming up The printer begins printing in 1 to 5 minutes if the printer is READY the attachment is enabled see Enabling Disabling an Attachment on page 4 16 and if print jobs ...

Page 77: ...the job The display returns to the previous submenu item To interrupt printing do the following 1 Press the Stop key The printer finishes printing the current page 2 Perform the necessary intervention 3 Press the Start key to continue printing The printer recovers the interrupted job Canceling Print Jobs You can cancel a print job that was sent to the printer once that print job has started printi...

Page 78: ...c Printers for additional specifications on paper labels and pretesting Paper Parameters The following table summarizes recommendations that can help you and your paper supplier choose paper for your InfoPrint 60 Paper Parameter Recommendation Paper grade No 1 or No 4 Xerographic Fiber composition Preferred 100 chemical wood pulp Acceptable Recycled or with cotton content Color White or pastel col...

Page 79: ...ple of labels in your InfoPrint 60 before purchasing large quantities to ensure reliable performance Remember all labels must be sent to the base stacker Use the following parameters when purchasing labels Label Parameter Recommendation Total basis weight 280 g m2 maximum Caliper 254 microns 0 010 in maximum Face stock smoothness 100 200 Sheffield units Prepunched Paper Prepunched paper should be ...

Page 80: ...d paper is paper that has ink applied before the printer prints on it Ink used in the preprinting should be non volatile and contain drying or resin oils Ink must not transfer when fusing temperatures are 200 C 392 F and pressures are 450kPa 65 lbs in 2 for several seconds IBM recommends using the following inks Ink Recommendations Cured by ultraviolet Cured by heat Tinplate ink Dried by oxidative...

Page 81: ...rs whenever a tray is empty The message names the empty tray The printer can have up to four trays installed including the optional side tray Each tray has a tray window that shows the paper level and a tray indicator that shows which tray is in use The following figure names each available tray and provides sheet capacity Follow these guidelines to prevent paper jams and stacking problems Do not ...

Page 82: ...mining curl Several sizes of paper can be used in your printer provided they meet certain guidelines For best results use only xerographic paper When a tray is out of paper or disabled the printer stops printing and a message appears in the operator panel display See Table 7 1 on page 7 19 for a list of messages and their meanings Loading Paper Into the Main Tray Follow the steps below to load pap...

Page 83: ... size as shown in the following drawings The corner of the paper must be flush against the corner of the tray marked with an Attention Do not stack paper above the red line 4 Close the main tray by pushing it back into the cabinet Chapter 5 Printing and Paper Handling 5 11 ...

Page 84: ...e for loading If you are loading a new form name define it first using the DEFINE FORMS menu item key operator authorization required See Defining Form Names on page 4 26 for directions on defining forms 11 If desired designate an autoswitch alternate tray for the main tray See Selecting an Autoswitch Tray on page 4 4 for directions on selecting an autoswitch tray Loading Paper Into the Upper Sub ...

Page 85: ...ting positions for the paper size are marked on the bottom of the tray Move the handle in the direction of the arrow to the right Hold the handle down and slide the size guide forward or backward to the proper setting Release the handle and lock the size guide into place 1 Position the paper in the tray When loading paper position each paper size as shown in the following drawings Note Place the p...

Page 86: ...ding If you are loading a new type of form define it first using the DEFINE FORMS menu item key operator authorization required See Defining Form Names on page 4 26 for directions on defining forms 9 If desired designate an autoswitch alternate tray for the tray you selected in Step 6 See Selecting an Autoswitch Tray on page 4 4 for directions on selecting an autoswitch tray Loading Paper Into the...

Page 87: ...s available for loading If you are loading a new type of form define it first using the DEFINE FORMS menu item key operator authorization required See Defining Form Names on page 4 26 for directions 11 If desired designate an autoswitch alternate tray for the side tray See Selecting an Autoswitch Tray on page 4 4 for directions on selecting an autoswitch tray Loading Labels Attention Disable the s...

Page 88: ...ng preprinted or prepunched paper position the paper correctly in the tray and adjust printer settings for edge sensitivity and side sensitivity See Defining Form Names on page 4 26 Edge sensitivity describes which edge of the paper you load in a tray as the leading edge Edge sensitivity rotates an image 180 for simplex jobs all paper sizes and for duplex jobs Legal Ledger A3 and B4 Side sensitivi...

Page 89: ...s positioned with the top of the image facing to the right and the second image applied to side 1 is positioned with the top of the image facing left Letter A4 and B5 prints the top of the image towards the rear of the printer Prepunched Not Preprinted Chapter 5 Printing and Paper Handling 5 17 ...

Page 90: ...ge applied to side 1 is positioned with the top of the image facing left Letter A4 and B5 prints the top of the image towards the rear of the printer 2 When Edge Sensitive is selected the image is rotated 180 from the normal image placement for all paper sizes in simplex and Legal Ledger A3 and B4 in duplex Preprinted Prepunched or Nonpunched 5 18 InfoPrint 60 User s Guide ...

Page 91: ...1 First pass side 2 is blank then second pass side 1 prints 2 Side 2 always prints first in duplex mode SIDE SENSITIVE YES treats a simplex sheet like a duplex sheet Chapter 5 Printing and Paper Handling 5 19 ...

Page 92: ...5 20 InfoPrint 60 User s Guide ...

Page 93: ...States use any of the following methods Contact a Lexmark International Inc authorized dealer Call Lexmark Telemarketing at 1 800 438 2468 from 8 a m to 8 p m Eastern Standard Time Write Lexmark Telemarketing at Lexmark Telemarketing 1221 Alverser Drive Midlothian Virginia 23113 In other countries contact your point of purchase for information about where to order supplies When to Replace Supplies...

Page 94: ...l state and local environmental regulations Because regulations may vary from one locale to another check with the agency that governs waste disposal for correct procedures in your area Supply Ranges Part Number Toner cartridge 50 000 impressions at 4 coverage 1402680 package of 6 cartridges Developer mix bottle 1 million impressions 1402681 1 bottle box Transfer belt unit 1 million impressions 14...

Page 95: ...urs before you use them For additional information on supplies storage and conditioning refer to the Advanced Function Printer Cut Sheet Paper Reference for Use with IBM Electrophotographic Printers Display Messages for Supplies When the life of a consumable is exceeded a warning message indicates that the consumable is low or near the end of its life and IBM recommends that you replace it The fol...

Page 96: ...e Toner Cartridge Replace the toner cartridge when the Toner indicator on the operator panel is lit An OUT OF TONER ADD TONER NOW message appears when the toner cartridge is empty You can replace the toner cartridge at any time during printer operation The printer can remain online and continue printing during the replacement process Although the printer can continue to print after the Toner indic...

Page 97: ...handle to collect any toner that might spill 5 Push down on the toner cartridge handle and remove the toner cartridge by pulling it forward with the cardboard underneath Place the used toner cartridge and cardboard in the empty plastic bag Chapter 6 Maintaining the Printer 6 5 ...

Page 98: ...el To replace the developer mix do the following 1 Press the Stop key if the printer is READY to temporarily stop any current print jobs and to make the printer NOT READY 2 Press the Menu Exit key to enter menu mode 3 Scroll to SUPPLIES on the main menu and press the Enter key Enter the key operator password if prompted 4 Scroll to DEVELOPER MIX and press the Enter key 5 The CHANGE NOW message app...

Page 99: ...he developer mix duct 10 Lock the developer mix bottle in place Turn the developer mix bottle knob counterclockwise to the LOCK position 11 Pull the sealing tape straight out to remove it from the bottle Chapter 6 Maintaining the Printer 6 7 ...

Page 100: ... BOTTLE message to appear approximately four minutes 15 Open the front cover Turn the bottle knob clockwise to the RELEASE position then remove the bottle 16 Replace the developer mix bottle cap to the center of the bottle by pushing the cap straight in 17 Clean any spilled developer mix from the printer 18 Close the front cover Note If the developer mix bottle is not removed a message appears ins...

Page 101: ...ars in the same location on every other print advance the photoconductor To advance the photoconductor do the following 1 Press the Stop key if the printer is READY to temporarily stop any current print jobs and to make the printer NOT READY 2 Press the Menu Exit key to enter menu mode 3 Scroll to SUPPLIES on the main menu and press the Enter key Enter the key operator password if prompted 4 Scrol...

Page 102: ...s on the operator panel To replace the transfer belt unit do the following 1 Press the Stop key if the printer is READY to temporarily stop any current print jobs and to make the printer NOT READY 2 Press the Menu Exit key to enter menu mode 3 Scroll to SUPPLIES on the main menu and press the Enter key Enter the key operator password if prompted 4 Scroll to TRANSFER BELT UNIT and press the Enter k...

Page 103: ...om the transfer belt unit 9 Remove the transfer belt unit lift the top end of the unit first then lift the entire unit out Attention Keep the transfer belt unit level to avoid spilling toner 10 Install the new transfer belt unit position the top end of the unit into the paper feed module first Slide the transfer belt unit toward the front Chapter 6 Maintaining the Printer 6 11 ...

Page 104: ...on each side of the transfer belt unit Tighten the thumb screws 12 Gently push down the lower end of the transfer belt unit 13 Push in the paper feed module Turn the paper feed module handle clockwise to the LOCK position 6 12 InfoPrint 60 User s Guide ...

Page 105: ...the fuser cleaner brush when the REPLACE FUSER CLEANER BRUSH message appears Note Replace the fuser cleaner brush twice before replacing the fuser unit See Replacing the Fuser Unit on page 6 15 To replace the fuser cleaner brush do the following 1 Press the Stop key if the printer is READY to temporarily stop any current print jobs and to make the printer NOT READY 2 Press the Menu Exit key to ent...

Page 106: ...e direction of the arrows and lift them to remove the fuser cleaner brush assembly 10 Install the new fuser cleaner brush Hold onto the two lock levers and rotate the end of the fuser cleaner brush with the hooks down and around the pins in the machine Move both lock levers into locking position 11 Close the duct cover by holding the handle and rotating the duct cover in Latch the duct cover in pl...

Page 107: ... minutes before handling Replace the fuser unit when the FUSER UNIT REPLACE SOON or FUSER UNIT REPLACE NOW message appears To replace the fuser unit do the following 1 Press the Stop key if the printer is READY to temporarily stop any current print jobs and to make the printer NOT READY 2 Press the Menu Exit key to enter menu mode 3 Scroll to SUPPLIES on the main menu and press the Enter key Enter...

Page 108: ...t 10 Install the new fuser unit Rotate the handle downward into the latched position to secure the fuser unit Be sure that the fuser unit handle is pushed all the way down 11 Push the paper feed module in then turn the paper feed module handle clockwise to the LOCK position 12 Close the front cover 13 When the IS CHANGE COMPLETED message appears press the Enter key 14 Press the Enter key again to ...

Page 109: ...urrent print jobs and to make the printer NOT READY 2 Press the Menu Exit key to enter menu mode 3 Scroll to SUPPLIES on the main menu and press the Enter key Enter the key operator password if prompted 4 Scroll to CLEANER UNIT and press the Enter key 5 The CHANGE NOW message appears The PLEASE WAIT message may occur first Note If you selected SUPPLIES by mistake and do not want to begin a replace...

Page 110: ...install the new cleaner unit align the arrows on the cleaner unit and the EP module Latch the cleaner unit cover in place 11 Push the EP module in and lock it in place turn the paper feed module handle clockwise to the LOCK position and turn the two lock levers counterclockwise 6 18 InfoPrint 60 User s Guide ...

Page 111: ... the Enter key 15 Press the Menu Exit key to exit menu 16 Press the Start key to continue printing 17 Dispose of the used cleaner unit Loading Staples in the Convenience Stapler option The convenience stapler is located on the top of the 3 000 sheet side stacker Replenish the stapler with staples when the indicator light is lit Note The indicator light also illuminates when the side stacker tray i...

Page 112: ...card the used cartridge 3 Install a new cartridge Turn the cartridge so the colored tab is toward the back of the stapler Note The cartridge will only install in one position 4 Place the cartridge over the stapler and push down on the cartridge until it locks into place 6 20 InfoPrint 60 User s Guide ...

Page 113: ...orm the cleaning operation in Print Quality Problems on page 7 16 Attention Never use ammonia based cleaners on or around the printer Ammonia reacts chemically with the drum surface toner and plastic covers Note If you get toner on your clothes wipe it off with a dry cloth or brush Wash the clothing in cold water Hot water sets toner into the fabric Cleaning the Printer Covers and Trays Clean the ...

Page 114: ...ront cover with a soft cloth Trays and Pick Rollers Follow the steps below to clean the pick rollers and each tray on your printer 1 Individually open each tray 2 Remove the paper from the tray then wipe the tray interior with a soft cloth 6 22 InfoPrint 60 User s Guide ...

Page 115: ...ipe the two pick rollers with a lint free cloth 4 Clean the separate roller with a lint free cloth 5 Repeat this procedure for the remainder of the trays Cleaning the Paper Feed Module Parts Chapter 6 Maintaining the Printer 6 23 ...

Page 116: ...ding the cleaning bar away from the printer until it stops c2pg0261 Blue Tape Cleaning Bar Transfer Corona Cleaning Bar Transfer Belt Unit 4 Return the cleaning bar to the home position by aligning the arrows Lightly push down on the cleaning bar be sure both sides of the cleaning bar are locked into place c2pg0262 Cleaning Bar Transfer Belt Unit Blue Tape Transfer Corona Cleaning Bar in home posi...

Page 117: ...lean the paper feed rollers 1 Open the front cover 2 Open the paper feed module Turn the paper feed module handle counterclockwise to the RELEASE position then pull forward 3 Open the paper guide by pulling the paper guide handle downward Paper Guide Handle 4 Clean the paper feed rollers with a lint free cloth Chapter 6 Maintaining the Printer 6 25 ...

Page 118: ...ide by latching the paper guide handle in place 6 Close the paper feed module push the paper feed module in then turn the module handle clockwise to the LOCK position 7 Close the front cover 6 26 InfoPrint 60 User s Guide ...

Page 119: ...emperature and humidity requirements See Storing Paper and Supplies on page 6 4 The printer stops printing when a paper jam occurs and the PAPER JAM message appears on the operator panel A system reference code SRC also appears Refer to the Advanced Function Printer Cut Sheet Paper Reference for Use with IBM Electrophotographic Printers Chapter 4 Troubleshooting Paper and Stack Problems It provide...

Page 120: ...o the following 1 Check the indicator light on the operator panel 2 If an arrow is lighted open the corresponding door or tray and remove the paper starting with the top door Paper is auto ejected from this door 3 Check the paper jam indicator lights again If any lights remain lit clear the paper from the corresponding area 4 Some indicator lights go off immediately when the paper is removed The i...

Page 121: ...ect door to remove the jammed paper Paper along the paper path automatically ejects through the top door 2 Close the top auto eject door 3 Open the bottom door to remove any paper 4 Close the bottom door 5 Press the Start key to verify all jams have been cleared to clear the operator panel message and to continue printing Chapter 7 Handling Operation Problems 7 3 ...

Page 122: ...ed paper from the 1 500 sheet side stacker by carefully pulling the paper straight out 4 Press the Start key to verify all jams have been cleared to clear the operator panel message and to continue printing Clearing Paper from the 3 000 Sheet Side Stacker option Use the following steps to clear paper from the 3 000 sheet side stacker Light 14 on the printer icon 1 Check for jammed paper at the exi...

Page 123: ...face of the stacker Lift the blue handle upward and remove any jammed paper c2pg0027 Handle Door 5 Close the door 6 Press the Start key to verify all jams have been cleared to clear the operator panel message and to continue printing Clearing Paper from the Trays Follow the steps below to clear paper from the trays Lights 1 2 and 3 on the printer icon 1 Open the main tray lift and open the pick co...

Page 124: ... the operator panel message and to continue printing Clearing Paper from the EP Module Area Follow the steps below to clear paper from the EP module area Light 13 on the printer icon 1 Open the front cover 2 Unlock the EP module by turning the two lock levers clockwise and the paper feed module handle counterclockwise to the RELEASE position 7 6 InfoPrint 60 User s Guide ...

Page 125: ...void photoconductor damage 4 Remove any paper from the EP module and drum unit Avoid scratching or touching the drum unit while removing paper 5 If necessary remove the cleaner unit to remove any paper Pull the cleaner unit cover handle out and downward 1 then lift the cleaner unit out by its handle 2 Chapter 7 Handling Operation Problems 7 7 ...

Page 126: ... lock levers counterclockwise 8 Close the front cover 9 Press the Start key to verify all jams have been cleared to clear the operator panel message and to continue printing Clearing Paper from the Paper Feed Module Area Use the following steps to clear paper from the paper feed module area lights 7 8 9 11 and 12 on the paper jam indicator 1 Open the front cover 2 Open the paper feed module by tur...

Page 127: ...otate it downward Remove any jammed paper from the paper guide 5 If duplex printing remove any paper from the lower paper guide Push handle 11a downward While holding handle 11a down rotate each blue knob 11b and 12 as shown Remove any jammed paper Chapter 7 Handling Operation Problems 7 9 ...

Page 128: ...If an indicator light is still lit remove the fuser unit Steps 9 through 20 Otherwise go to Step 19 9 Open the front cover 10 Open the paper feed module Turn the paper feed module handle counterclockwise to the RELEASE position then pull the handle forward 11 Lift the duct cover handle up and rotate the duct cover out 7 10 InfoPrint 60 User s Guide ...

Page 129: ...ving the fuser unit Touch only the blue handle while handling the fuser unit The fuser unit takes 30 minutes to cool 13 Open the fuser unit cover by pushing the latches in on both sides of the fuser unit cover Rotate the fuser unit cover down 14 Remove the jammed paper Close and latch the fuser unit cover Chapter 7 Handling Operation Problems 7 11 ...

Page 130: ...le downward into the latched position Be sure the handle is completely pushed down into the latched position 16 Close the duct cover 17 Push the paper feed module in then turn the paper feed module handle clockwise to the LOCK position 7 12 InfoPrint 60 User s Guide ...

Page 131: ...staples and is not working it may be jammed Note The indicator light also illuminates when the side stacker tray is moving To clear a stapler jam do the following 1 Open the stapler cover 2 Push the colored release lever back while simultaneously lifting up on the colored slide lever This reveals the area where staples are formed and driven into a stack of paper 3 Carefully remove all jammed stapl...

Page 132: ...he Scroll Down key to PRESS ENTER TO SHUTDOWN 5 Press the Enter key to shutdown the printer 6 When the SHUTDOWN DONE POWER OFF message appears power off the printer and then power the printer back on 7 Call for service if the problem continues Saving Data with a Trace When there is a Hard Abort on the printer a trace can be saved if it is captured before the printer has been turned off You must ha...

Page 133: ...ionally during power on diagnostics the printer has a problem that affects its internal computer This error causes the MASTER ABORT message Do the following if you see this message 1 Press the Enter key to clear the message CONTINUE appears 2 Press the Enter key to attempt to continue normal operation 3 If the MASTER ABORT message appears again press the Enter key to clear the message 4 Press the ...

Page 134: ...ur print quality problem The following pages provide suggestions for problems in the appearance of a printed document The top of each print quality problem sample shown is the leading edge of the form and is in the printer process direction If the suggested action does not improve the print quality call for service Notes 1 If replacing the supply when suggested below does not correct the print qua...

Page 135: ...nsfer belt unit are tight Unwanted lines or stripes If black streaks or spots appear on the page Replace the cleaner unit Print skew If the image is misaligned on the page Ensure the paper supply is not damaged and is correctly aligned in the trays White streak If a white streak appears in one position on the page Ensure the thumb screws that position the transfer belt unit are tight Replace the t...

Page 136: ... simplex Ensure the thumb screws that position the transfer belt unit are tight Replace the transfer belt unit Replace the fuser unit Display Messages and Codes When you see messages on the operator panel refer to the following table for the recommended recovery action After you perform the recovery action do the following 1 If the message remains displayed press the Enter key to clear the message...

Page 137: ... attempt to enable an attachment was unsuccessful possibly during autostart This may occur because another attachment already is enabled Also a hardware problem may exist 1 Check to see if another attachment already is enabled under ENABLE STATUS for each attachment key operator authorization required If so disable that attachment 2 If no other attachment was enabled restart the printer and retry ...

Page 138: ...ife Replace the cleaner unit soon COMMUNICATIONS ERROR A440 A441 A442 Ethernet Token Ring TCP IP communications error 1 Restart the printer and retry 2 Call for service if the problem continues COMMUNICATIONS ERROR AF00 AF01 AF02 Attachment subsystem cannot open attach driver 1 Shutdown the printer and power off 2 Power on Restart the printer and retry 3 Call for service if the problem continues D...

Page 139: ...1 This error is for the log only 2 Inform the customer engineer on next service call ERROR SEE USER S GUIDE C003 through C004 Control unit error 1 Shutdown the printer and power off 2 Power on Press Start and retry 3 Call for service if the problem continues ERROR SEE USER S GUIDE C005 Control unit error Call for service if printer does not recover ERROR SEE USER S GUIDE D010 through D011 Printer ...

Page 140: ...k problems to site system network administrator 2 Restart the printer and retry 3 Call for service if the problem continues ETHERNET ERROR A45D Ethernet TCP IP Invalid run time 1 Report network problems to site system network administrator 2 Restart the printer and retry 3 Call for service if the problem continues FORM MISMATCH FOR AUTOSWITCH A different form name was loaded in a tray previously d...

Page 141: ...2002 The lower sub tray is out of paper Load paper in lower sub tray OUT OF PAPER MAIN TRAY 2001 The main tray is out of paper Load paper in main tray OUT OF PAPER SIDE TRAY 2004 The side tray is out of paper Load paper in side tray OUT OF PAPER UPPER SUB TRAY 2003 The upper sub tray is out of paper Load paper in upper sub tray OUT OF TONER ADD TONER NOW 1001 The toner cartridge is empty Replace t...

Page 142: ...irections for clearing paper jams PAPER JAM 4007 Paper jam on paper path 8 IS skew 1 sensor Follow directions for clearing paper jams PAPER JAM 4008 Paper jam on paper path 9 IS skew 2 sensor Follow directions for clearing paper jams PAPER JAM 4009 Paper jam on paper path A IS return to top sensor Follow directions for clearing paper jams PAPER JAM 4010 through 4013 A paper jam at the registration...

Page 143: ...w directions for clearing paper jams PAPER JAM 6010 Paper jam on paper path 20 HR out sensor Follow directions for clearing paper jams PAPER JAM 6028 The simplex sheet is wrapped around the photoconductor Follow directions for clearing paper jams PAPER JAM 6029 The duplex sheet is wrapped around the photoconductor Follow directions for clearing paper jams PAPER JAM 6038 6039 A paper jam at fusing ...

Page 144: ... stacker SIDE TRAY OPEN 2015 The cassette in the side tray is not installed or not adjusted correctly Install or adjust the cassette STACKER ENABLED OR DISABLED B008 Stacker enabled or disabled Not an error informational only STACKER FULL D001 Stacker full Check for full stacker or paper jammed on stacker STACKER FULL BASE STACKER 700B Base stacker full Remove paper from the stacker STACKER FULL S...

Page 145: ...service if the problem continues TOKEN RING ERROR A4C1 Token Ring SNA host error 1 Press Start and retry 2 Call for service if the problem continues TOKEN RING ERROR A4C2 Token Ring SNA network error 1 Report network problems to the network administrator 2 Call for service if the problem continues TOKEN RING ERROR A4C3 A4C4 Token Ring SNA communications error 1 Restart the printer and retry 2 Call...

Page 146: ...o eject door open Close the top auto eject door TRANSFER BELT REPLACE NOW 100A Transfer belt unit needs replacing Replace the transfer belt unit TRANSFER BELT REPLACE SOON 1016 Transfer belt unit near end of life Replace the transfer belt soon TRAY COVER OPEN 0104 Tray cover open Close the tray cover UPPER SUB TRAY OPEN 2012 The upper sub tray is open Close the upper sub tray WRONG FORM NAME IN AU...

Page 147: ...on ESMM End Select Medium Modification FORMDEF Form Definition HAID Host Assigned ID HFSI High Frequency Service Items IHF Image Handling Facility IML Initial Microcode Load IP Internet Protocol IPDS Intelligent Printer Data Stream ISO International Organization for Standardization JES2 Job Entry System 2 JES3 Job Entry System 3 LCD Liquid Crystal Display LED Light Emitting Diode LF Load Font comm...

Page 148: ...tocol VM Virtual Machine VSE Virtual Storage Extended VSE AF Virtual Storage Extended Advanced Function VSE SP Virtual Storage Extended System Package XOA Execute Order Anystate command XOH Execute Order Homestate command A 2 InfoPrint 60 User s Guide ...

Page 149: ...inter is powered on the printer automatically enables the last enabled attachment and makes the printer Ready autoswitch An alternate tray If an autoswitch tray is selected for a tray that autoswitch tray starts feeding paper when the original tray becomes empty B B4 size paper Paper that measures 257 mm x 363 mm 10 1 in x 14 33 in B5 size paper Paper that measures 182 mm x 257 mm 7 17 in x 10 12 ...

Page 150: ...ne or more devices 2 The electronics and code that control the printer and the communication attachment copy separation The mechanism for distinguishing consecutive copies of a single data set In the stacker it consists of offset stacking corona wire A small diameter wire or wires depending on the function to which a high voltage is applied that causes ionization of the air The ionization creates ...

Page 151: ...f exposure from digital data enable To make functional Contrast with disable Ethernet A 10 megabit baseband local area network that allows multiple stations to access the transmission medium at will without prior coordination avoids contention by using carrier sense and deference and resolves contention by using collision detection and transmission Ethernet uses carrier sense multiple access with ...

Page 152: ...for use input The data that is entered into a device for processing or storage input key A key that performs a specified set of operations when it is pressed installation 1 In system development preparing and placing a functional unit in position for use 2 A particular computing system including the work it does and the people who manage it operate it apply it to problems service it and use the re...

Page 153: ... page printer lpi Lines per inch A measure of the number of lines per vertical inch of paper logical page The print on the page such as composed text graphics and fonts within defined margins See also page Contrast with physical page logo An identifying emblem statement or motto of a company M menu A list of procedures or actions available for selection menu mode The mode in which the display show...

Page 154: ...lement of a raster pattern a point where a toned area on the photoconductor may appear 2 On an all points addressable output medium each pel is an addressable unit On a row column addressable output medium the only pel addressable is the beginning of a character cell photoconductor PC or OPC 1 The material that is wrapped around the drum 2 The medium for transferring images to paper It accepts an ...

Page 155: ...e side of a sheet of paper Synonymous with one sided printing Contrast with duplex printing single byte character set A character set in which each character is represented by a 1 byte code for example the character set used in English Contrast with double byte character set single byte coded font A font in which the characters are defined by one byte A single byte coded font has only one coded fo...

Page 156: ...orming material used in electrophotographic processes 2 A supply item for the printer 3 The black powder used for printing images Synonymous with dry ink trace 1 A record of the running of a computer program It exhibits the sequences in which the instructions were executed 2 To record a series of events as they occur 3 A customer engineer analysis procedure trailing edge The edge of the paper that...

Page 157: ...s 5 5 caution notices xiii changing form name 4 3 key operator password 3 1 CLEANER UNIT messages REPLACE NOW message 6 17 REPLACE SOON message 6 17 cleaner unit replacing 6 17 cleaning covers 6 21 paper feed rollers 6 23 pick rollers 6 22 transfer corona 6 24 trays 6 21 clearing 1 500 sheet side stacker 7 4 3 000 sheet side stacker 7 4 autolinked stackers 4 12 base stacker 7 4 paper jam 7 1 7 2 7...

Page 158: ...ON UNAVAIL STOP PRINTER message 4 16 functions external 1 3 internal 1 4 fuser cleaner brush replacing 6 13 FUSER UNIT messages REPLACE NOW message 6 15 FUSER UNIT messages continued REPLACE SOON message 6 15 fuser unit replacing 6 15 G guide layout xv guidelines paper 5 9 supplies 6 2 H handling aborts 7 14 HARD ABORT message 7 14 help page printing 4 17 I IBM warranty vii indicator lights 3 000 ...

Page 159: ...ontinued DEVELOPER MIX REPLACE NOW 6 6 REPLACE SOON 6 6 DISABLING 4 16 ENABLING 4 16 EXCEEDS ALLOWED PC ADVANCES 6 10 FUNCTION UNAVAIL MUST BE OFFLINE 4 17 FUNCTION UNAVAIL STOP PRINTER 4 16 FUSER UNIT REPLACE NOW 6 15 REPLACE SOON 6 15 HARD ABORT 7 14 MASTER ABORT 7 15 OUT OF TONER ADD TONER NOW 6 4 PROGRAM CHECK 7 16 REPLACE FUSER CLEANER BRUSH 6 13 SHUTDOWN DONE POWER OFF 5 3 7 14 STACKER FULL ...

Page 160: ...ndicator lights 2 11 7 1 introduction 1 1 options 1 1 powering on off 5 1 relocating 1 4 restarting 5 3 shutting down 5 3 printer configuration printing 4 17 printer icon indicator lights 2 11 7 1 printer options 1 1 printing attachment configuration 4 20 current configuration 4 17 help page 4 17 interrupting 5 5 print samples 4 18 7 16 program check 7 14 7 16 PROGRAM CHECK message 7 16 publicatio...

Page 161: ...status messages 5 5 status mode 2 4 Stop key 2 4 storing paper and supplies 6 3 supplies advancing photoconductor 6 9 display messages 6 3 guidelines 6 2 replacing 6 1 cleaner unit 6 17 developer mix 6 6 fuser cleaner brush 6 13 fuser unit 6 15 staples 6 19 toner cartridge 6 4 transfer belt unit 6 10 supply counter 7 16 T TCP IP Ethernet 4 19 Token Ring 4 19 toner cartridge replacing 6 4 trademark...

Page 162: ......

Page 163: ... in using your IBM system to your IBM representative or local IBM branch office Thank you for your input and cooperation Note You may either send your comments by fax to 1 800 524 1519 or mail your comments If mailed in the U S A no postage stamp is necessary For residents outside the U S A your local IBM office or representative will forward your comments Comments Name Address Company or Organiza...

Page 164: ...d and Tape NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 40 ARMONK NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE Information Development The IBM Printing Systems Company Department H7FE Building 003G P O Box 1900 BOULDER CO 80301 9817 Fold and Tape Please do not staple Fold and Tape S544 5432 00 ...

Page 165: ......

Page 166: ...IBM Part Number 90H0132 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber 9ðHð132 S544 5432 ðð ...

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