GE M
EDICAL
S
YSTEMS
D
IRECTION
2380207, R
EVISION
7
LOGIQ™ 5 PRO S
ERVICE
M
ANUAL
Chapter 7 Diagnostics/Troubleshooting
7 - 3
7-3-3
Collect a Trouble Image with Logs
If the system should malfunction, press the Alt-D keys simultaneously. This will collect a screen capture
of the image monitor, system presets and the following logs:
-
Keyboard Shadow Log
-
Error Logs
-
Crash Log
-
Power Supply
-
Temperature
NOTE:
Power Supply and Temperature logs are not currently being updated by the LOGIQ™ 5 PRO.
This Alt-D function is available at all times.
When Alt-D is pressed, a menu box appears that allows for:
-
A place to enter a description of the problem
-
A choice to store to a pre-formatted MOD (H: drive), CD-RW or to the
Export
directory D: drive
(for remote viewing through InSite).
NOTE:
You MUST select H:, or CD-RW as the destination device if it is to be different than the default
Export directory on the hard drive. Choose the H: drive which is the MOD, or the CD-RW.
NOTE:
From BTO5 software, USB memory stick is supported. Option button and options dialog box
like the right side image in Figure 7-1 is only supported from R4.0.4.
Figure 7-1 ALT-D Dialog Box and Option Dialog box
Summary of Contents for LOGIQ 5 PRO
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