Epson WF-C878R Series, User Manual

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The sender has sent the fax without header information.
Solutions
Ask the sender if header information is setup on their fax machine. Or, disable Fax Header Blank in
Settings > General Settings > Fax Settings > Basic Settings > Rejection Fax > Rejection Fax . Faxes that
do not include header information are blocked when this setting is enabled.
Cannot Send Faxes to a Specific Recipient
The following causes can be considered.
The recipient's machine takes a long time to answer.
Solutions
If the recipient machine does not pick up your call within 50 seconds after the printer has finished
dialing, the call ends with an error. Dial using the ( On Hook ) feature or using a connected
telephone to check how long it takes before you hear a fax tone. If it takes more than 50 seconds, add
pauses after the fax number to send the fax. Tap to enter the pause. A hyphen is entered as the pause
mark. One pause is about three seconds. Add multiple pauses as needed.
The Fax Speed setting registered in the contact list is wrong.
Solutions
Select the recipient from the contact list, and then select Edit > Fax Speed > Slow(9,600bps) .
Cannot Send Faxes at a Specified Time
The printer's date and time is wrong.
Solutions
Select Settings > General Settings > Basic Settings > Date/Time Settings , and then set the correct date
and time.
Cannot Save Received Faxes to a Memory Device
The following causes can be considered.
The setting for saving received faxes to external memory is disabled.
Solutions
Select
Settings
>
General Settings
>
Fax Settings
>
Receive Settings
, and then enable
Save to Memory
Device in each menu.
A memory device is not connected to the printer.
Solutions
Connect a memory device, in which you have created a folder to save faxes, to the printer. Once the faxes
are saved in the device, they are deleted from the printer's memory.
Solving Problems
>
The Printer Does Not Work as Expected
>
Cannot Send or Receive Faxes
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