Centrepoint Technologies TalkSwitch, User Manual

Page: 52 / 155

45 2.0 Configuring TalkSwitch
The Auto Attendants can be recorded from any Local Extension or remotely using
touch tone commands.
Recording Auto Attendant messages using touch tone commands:
Pick up any Local Extension or dial into TalkSwitch and at the Auto Attendant
enter command mode by pressing
. If you have the Administrator password
enabled, you need to enter this password. Next, begin entering the proper
touch tone commands listed on the next page. After entering a command,
you will need to press
to confirm the entry before entering another com-
mand or exiting command mode. To exit command mode, press or hang
up.
Auto Attendant Record message Playback message Erase message
1 41 51 041
2 42 52 042
3 43 53 043
4 44 54 044
5 45 55 045
6 46 56 046
7 47 57 047
8 48 58 048
9 49 59 049
Example: Recording and playing back Auto Attendant
1. Press to enter command mode, then dial 4 1 .
2. After the tone, record your Auto Attendant message. Press when you have
finished.
3. Press 5 1 to listen to your recording.
Note: If you have the Administrator password enabled, you will need to enter this
password after you hit
the first time to enter command mode.
Recording Auto Attendants from an out-of-office phone:
1. Dial into TalkSwitch and wait for the Auto Attendant message.
2. Once the Auto Attendant is playing, use the same keypad commands as you
would from a TalkSwitch extension (in the ' Recording Auto Attendants
using touch tone commands:
' section). If you have Password Protection
enabled, you will be prompted for your password.