Centrepoint Technologies TalkSwitch, User Manual

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136 TalkSwitch User Manual
Central Office
Your local telephone company or public
exchange network.
Centrex/Plexar
Central Office Exchange Service. A type of
PBX service offered by the telephone
company on a 'pay per service' basis. All
call switching occurs at a local telephone
station instead of a company's premises.
CNG
A 'chirping' tone emitted by fax modems
and most fax machines to initiate
contact with another fax
machine/modem.
CO
Central Office.
COM Port
Communications Port. Internal virtual
pathways used to transmit data to and
from a PC's exterior Serial Port and
software running on the PC. The majori-
ty of PCs have four Com Ports: COM1,
COM2, COM3, and COM4. Most software
programs gain access to the Com Ports
via system interrupts (IRQs) and only
two IRQs are reserved for the four ports.
If you have two devices using Com Ports
that share an IRQ, you cannot use the
devices simultaneously. Typically, COM1
and COM3 use IRQ4, while COM2 and
COM4 use IRQ3.
Communications Software
Software that makes it possible to send
and receive data over telephone lines via
modems.
Compression (Data)
Storing information in a format that
requires less space than usual.
Compression saves transmission time,
capacity and storage space.
Computer Telephony Integration
Refers to systems that enable a computer
to act as a call center, accepting
incoming calls and routing them to the
appropriate device or person. Today's CTI
systems, like TalkSwitch, are quite
sophisticated and can handle all sorts
of incoming and outgoing
communications, including phone
calls, faxes, and Internet messages.
Conference Call
Connecting three or more parties
together for one conversation.
Configuration
The way a system is setup. For TalkSwitch
the configuration is the collection of
values or options you have chosen for
each of TalkSwitch's features. Together,
the settings for each of these features
(The configuration) determine what
TalkSwitch will do. TalkSwitch can be
configured using the Configuration
software or Telephone Keypad
Commands.
Connector
The part of a cable that plugs into a port
or interface to connect one device to
another. Most connectors are either male
or female.
CTI
Computer Telephony Integration.
Dialtone
A tone used by the telephone company to
indicate to the user that the line is 'free'
and available for making calls.
Dial Up Networking
A component in Microsoft Windows that
enables you to connect your computer to
a network via a modem.