Centrepoint Technologies TalkSwitch, User Manual

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34 TalkSwitch User Manual
2.3.1.6 Extension Ring Groups
There are a total of 10 Extension Ring Groups available for your use. Ring Groups
are extensions 300 to 309. By default, extension 300 is configured to ring all
extensions.
Different uses for Extension Ring Groups:
Example 1:
You are the president of a company and you don't want to handle
calls from the general public, yet you want to be alerted when your important
colleagues try to contact you. Your regular Local Extension may be 111 for most
people, but you can also configure a Ring Group such as extension Ring Group
300 to ring your extension with a different ring pattern. You then tell your
colleagues to always choose extension 300 at the Auto Attendant or ask to be
transferred to extension 300 when speaking to someone in the office. Now
without being subscribed to Caller ID, you can tell just by how your phone rings
if you consider the caller to be important or not.
Example 2: You have a company with several departments . You may want to
configure Extension Ring Group 300 for the Sales Department, in which case it
will ring extensions 111, 112, 113, and 114. You may want to also set up Ring
Group 301 for Technical Support, in which case it will ring extensions 115 and
116.