Centrepoint Technologies TalkSwitch, User Manual

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31 2.0 Configuring TalkSwitch
If you have 2 or more TalkSwitch units connected on a LAN, you will be
able to select the tabs associated to each unit and see the extensions
associated to that unit. If a TalkSwitch 48 unit has a Unit ID of 2, then the
Local Extensions will be 121 to 128. The second digit for all Local and
Remote extensions, Local, Remote and General voicemail represents the
Unit ID of the associated TalkSwitch unit.
Select any of the extensions that you wish to configure.
Local Extensions are by default activated with the associated Voice mailbox. Voice
mailboxes for each Local Extension can be de-activated in the Voicemail section in
the System Information folder.
Last Name / First Name:
Enter the first and last name of the person associated to the extension. The last
name is required if the person is to be included in the ‘Dial by Name’ directory
listing used at the Auto Attendant level. The person using that extension must
also record their name for the directory. Instructions for recording the name are
listed in the interface. Whatever name is entered will appear on the Caller ID of
another Local Extension during an intercom call.
Direct Line Access:
Direct line access allows you to configure the extension to access a specific Hunt
Group automatically for outbound calls when the extension goes off hook. For
example, you may have a fax machine connected to this extension and don’t
want to reprogram the speed dial phone numbers. In this case you would select
'Direct line access' and choose the appropriate Hunt Group. As soon as the fax
goes off hook, TalkSwitch will hunt the specified lines for an available line. This
feature is also useful if you want to avoid dialing any digits for accessing a line.
Warning: When using Direct Line Access, telephone company line dialtone is first
available when picking up the handset. The following features are only available from
TalkSwitch internal dialtone: Intercom Calling, Hold Retrieve, Line Hunt Groups,
Voicemail Retrieval/Access, Call Pick Up, P.A. Access, Parked Call Retrieval, Do Not
Disturb functions and entering Command Mode. To obtain internal dialtone from an
extension which has Direct Line Access enabled, dial
Flash after going off hook.
Hunt Group Access:
This is used if you want to permit or restrict specific Hunt Group access to the
extension. Click the button and simply organize the appropriate Line Hunt
Groups that are permitted for this extension. (All extensions are defaulted to have
no restrictions.)
Networked