Centrepoint Technologies TalkSwitch, User Manual

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93 3.0 Using TalkSwitch
C)
End the Call Bridge Session:
Simply Hang up. This will end your Call
Bridge session and disconnect you from TalkSwitch. If you want to
guarantee that TalkSwitch disconnects at the end of a Call Bridge session,
dial
, then hang up.
If you changed the ‘Special Prefix’ to instead of , you will need to dial to
make another call, and dial to return to the Auto Attendant. To enter command
mode, you will still need to enter .
The Call Bridge telephone number dialed can be any telephone number: local,
long distance, toll free (800 and 888) or international. Simply enter the telephone
number as you would if you were sitting in your office. For long distance calls, do not
forget to include the '1', country code, and area code if applicable.
3.7.2 Using Call Back
The Call Back feature allows you to initiate TalkSwitch to call you at a specified
telephone number. This gives you access to any of the following:
• Call Bridge
• Local Extensions, Remote Extensions and Extension Ring Groups
• Voicemail
• Configuration settings
Using Call Back involves '3' easy steps:
1. You call your TalkSwitch telephone number to activate Call Back.
2. You answer and accept the Call Back. (TalkSwitch calls you back within 30
seconds.)
3. At the Auto Attendant you can: choose to perform Call Bridge, dial any
extension, access and retrieve voicemail or configure TalkSwitch.
Activating Call Back:
There are two ways to activate Call Back, Prompted and Auto activation:
1.
Using 'Prompted Call Back' Activation:
From your out-of-office location, dial
a TalkSwitch telephone number ('Main' or 'Distinctive Ring'). Let the line
ring until the Auto Attendant answers your call and then dial '6' on the tele-
phone keypad. If you have enabled password protection you will be asked to
supply your password and TalkSwitch will then offer a series of prompts. Now
you can either enter 1 and hang up to initiate the Call Back or, if you need to
enter a new Prompted Call Back number, enter 2 to access the Prompted Call
Back settings then follow the prompts.