Centrepoint Technologies TalkSwitch, User Manual

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48 TalkSwitch User Manual
Utilities for Auto Attendants:
Record Instructions
Selecting this button displays a dialog box
showing the instructions on how to record
and playback an Auto Attendant using a
telephone. No adjustments are required for
the recording volume as TalkSwitch
automatically adjusts the recording
volume for optimal recordings. If you find
that the playback of your Auto Attendant
messages are too low, you can adjust the
playback volume on the Audio Controls
page located under ‘Options’.
Load Auto Attendant
Selecting this button displays a
dialog box with instructions
on how to load an Auto
Attendant using a pre-recorded
wav file. If you want to have
Auto Attendants professionally
recorded, make sure you
specify that the files need to be
8KHz, 8bit, mono, and saved
as a mu-law format wav file.
Erase Instructions
Selecting this button displays a dialog
box showing the instructions on how to
erase an Auto Attendant using a
telephone. It is a good idea to erase any
unused Auto Attendants since they share
the same memory as voicemail.