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Troubleshooting i-Vu CCN Pro
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i-Vu CCN Pro 4.2
TCP/UDP Port Usage
Server Ports
Port
Protocol/User
tcp*:80
http (Web Server)
tcp *:443
https (Web Server)
udp *:68
DHCP Client daemon
udp *:137
nmbd (netbios/tcp requests)
udp *:138
nmbd (netbios/tcp responses)
udp *:47808
Bacnet/IP
udp *:47812
CCN/IP
Udp *:50005 to 50008
Firmware CCN/IP
udp *:47806
Alarm Pop-up Client
NOTE
•
These ports are used by the i-Vu Server. i-Vu CCN Pro listens through these ports.
•
SOAP uses the HTTP port.
•
The alarm pop-up is defined through
System Options
>
General
.
•
All CCN/IP and BACnet/IP ports have to be exposed if the connection between the i-Vu Server and the
device managers contain a firewall.
•
All other ports are not configurable.
FAQ - Frequently Asked Questions
“How do I set up the CCN Time Broadcaster?
i-Vu CCN Pro defaults as the CCN Time Broadcaster. You must set the clock in i-Vu CCN Pro in
Main
Menu
>
System Options
>
System Settings
>
General
tab.
“Where do I find out the details of the capabilities of the different privileges available for Login?”
Refer to
System Options > Privilege Sets
(page 35) for details.
“I noticed that the back/forward buttons in the browser don’t work.”
You must use the navigation inside the i-Vu CCN Pro interface.
“Can I use Firefox?”
At this time, i-Vu CCN Pro only supports the use of the Internet Explorer v6 and later web browser.
“Can I Ctrl-select Alarms to acknowledge them?”
No, you can either select a single alarm or all alarms.
“I’ve noticed that my settings for a Comfort Controller or UC disappeared.”
The default graphic for a Comfort Controller and UC is a tabular display of points that have been enabled in i-