Carrier i-Vu CCN Pro 4.2 Installation Manual Download Page 99

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Troubleshooting i-Vu CCN Pro

i-Vu CCN Pro 4.2

Command

Description

copy

Displays a global copy utility that allows you to selectively copy trend

graphs, custom reports and all editable properties from the selected

equipment to other equipment in the system with the same control

program.

debug

Displays information for advanced technical support

go <refname or path>

Goes to the point in the system that is referenced.
For example:

go #oa_conditions

go vav_1/m28

logoffuser

Logs off a user (without warning the user).
Type a

whoson

manual command to view the IDs of logged in

operators, then type

logoffuser x

, where x is a the user's ID.

modstat

Displays status of the controller at the current location, including:

•

Hardware components of the device

•

Software components of the device

•

Error conditions that may exist in the device

•

Date and time the device is using

notify

Sends a message to all operators currently logged in to the system. For

example, "The server is going to shut down in 5 minutes. Please log

off." To run this command, type:

notify your message

. The

message must use only alphanumeric characters.

ping

Ping to verify communication between two IP devices. You cannot ping

devices on non-IP networks. To run this command type:

ping

where <hostname> is the IP address or device name.

For example:

ping 192.168.168.1

(will ping the IP address 4 times)
or

ping 192.168.168.1 -t

(will ping the IP address constantly)

rebootserver

Restarts i-Vu CCN Pro server. You must have the Installer or

Administrator role to run this command.

whereami

For the current location, displays the full path and gives the reference

names of the action button, category, item and tab. You use these

reference names when you create links in ViewBuilder.

whoson

Shows the list of users currently logged in to the i-Vu CCN Pro system,

the IP addresses from where they are logged on, what kind of interface

they are using (for example, lvl5 for an Internet browser on a

computer), and how long it has been since they have actively

interfaced with the i-Vu CCN Pro system.

Summary of Contents for i-Vu CCN Pro 4.2

Page 1: ...C CC CN N P Pr ro o 4 4 2 2 I In ns st ta al ll la at ti io on n G Gu ui id de e CARRIER CORPORATION 2009 A member of the United Technologies Corporation family Stock symbol UTX Catalog No 11 808 392 01 8 10 2009 ...

Page 2: ......

Page 3: ...menus 13 To print the action pane 14 Colors and status in i Vu CCN Pro 14 Colors and setpoints 14 Using System Setup 15 Prepare to scan 15 Customize the navigation tree 16 Scan for devices 17 Update library and change addressing 17 Re scan or download equipment 17 Working with Universal and Comfort Controllers CCN 18 Create custom equipment files for UC CC s that link only to CNN points 18 Create ...

Page 4: ...pment s CCN tables 43 To force a CCN point value 43 Manage setpoints 44 Setpoints 45 To display or change driver or set driver properties 45 i Vu CCN Pro CCN schedules 46 To view schedules 47 Create and modify an i Vu schedule 47 To create a group override CCN time schedule 48 To apply a schedule to single equipment or to all equipment in an area 48 To apply a schedule to a group of equipment 49 U...

Page 5: ...h 79 To transfer trend data to a table format 79 Customizing graph appearance 80 To edit graph properties 80 To change colors line styles and marker types 81 To copy a trend graph s properties 82 To add edit or delete a trend category 82 Reports 83 i Vu CCN Pro reports 83 To run a report 84 To create a PDF or Excel spreadsheet 84 Custom reports 85 Equipment Summary 85 Equipment Values 86 Trend Sam...

Page 6: ......

Page 7: ...web pages that the user can access through Internet Explorer i Vu CCN Pro allows you to gather information change operating properties run reports and perform other building management functions on a single building an entire campus or a network of facilities that stretch around the globe The i Vu CCN Pro client uses Internet Explorer to access i Vu CCN Pro Server as a website The i Vu CCN Pro ser...

Page 8: ...ize pages for WAP enabled devices SiteBuilder Create and modify the system database ApplicationBuilder Create custom equipment files and graphics for Universal and Comfort Controllers Terminal System Managers TSM and Hydronic System Managers HSM LonWorks Integration Tool Configure LonWorks integration points in your equipment ...

Page 9: ...n ready i Vu CCN Pro is supported on Windows 2000 SP4 or later Windows XP SP2 or later Server 2003 SP2 Vista Business and Ultimate The 64 bit version of any operating system is not supported 1 Insert the i Vu CCN Pro CD into the server PC AutoRun should start the software installation Follow the Installation Wizard to download the following i Vu CCN Pro ViewBuilder ViewBuilder for WAP ApplicationB...

Page 10: ...0 1 CAUTION Every CCN device must have a unique CCN address on the CCN network Do not use Bus 0 Element 238 as it is automatically assigned to i Vu CCN Pro 3 Upload the i Vu device manager 4 Change the address of the i Vu device manager using the Display Set Properties function 5 Access Service Configuration Table IP_CONF to enter the following configuration options NOTE A static IP address is req...

Page 11: ...correctly CAUTION Do not use Bus 0 Element 238 It is automatically assigned to the i Vu CCN Pro device 4 Once equipment is scanned in i Vu CCN Pro begins broadcasting a 24 7 schedule to local CCN schedule 64 NOTE See i Vu CCN Pro CCN schedules page 46 in this document or consult the Help files for more information 5 i Vu CCN Pro allows unlimited pieces of equipment 140 per i Vu CCN Router 70 per i...

Page 12: ...ed tab Multimedia section Select Play animations in web pages Tools Internet Options Advanced tab Multimedia section Do not save passwords if the computer is used by multiple operators Tools Internet Options Content tab AutoComplete button Disable all the options on the Explorer Bar View Explorer Bar Hide the browser s toolbars View Toolbars Maximize the browser window Computer settings Set the mo...

Page 13: ... and mechanical equipment in a system The Network tree represents the communication network of routers and controllers with i Vu CCN Pro Server You will use i Vu CCN Pro to construct the logical groupings of equipment via Main Menu System Settings See Customize the navigation tree page 16 Create a new SiteBuilder database 1 Launch SiteBuilder program from Windows Start Programs i Vu CCN Pro SiteBu...

Page 14: ...defined for an SQL Server database Database Connect String examples MySQL jdbc mysql 127 0 0 1 bac_technologies PostgreSQL jdbc postgresql 127 0 0 1 bac_technologies SQL Server jdbc odbc bac_technologies NOTE To change connect strings for an existing system select the Modify Database Connection Parameters checkbox in the File Open dialog box then click Next If you choose MySQL PostgreSQL or SQL Se...

Page 15: ... SiteBuilder can access the databases SQL Server When installing SQL Server use mixed mode authentication Create four SQL Server databases Create a user with the same name and password as the user in SiteBuilder with system administrator privileges so SiteBuilder can access the databases After creating the databases turn on Auto Shrink After creating the databases set the recovery mode to simple C...

Page 16: ...Pro See Step 5 Set up a browser to view i Vu CCN Pro page 5 4 Type the i Vu CCN Pro server s address in the browser s Address field NOTE You can type http localhost if the server and browser are running on the same computer 5 Enter a Name and Password The default Name and Password of a new system is Administrator and blank To run a system without connecting to the controllers Use i Vu CCN Pro in D...

Page 17: ... to Or click Notify All Users 3 Type a Notification message 4 Click OK NOTE You can also type notify followed by the message in the manual command dialog box in i Vu CCN Pro to send a message to all logged in operators To log off an operator NOTE The operator will be logged off without warning 1 In i Vu CCN Pro press Ctrl M 2 Type whoson in the manual command field 3 Obtain the ID number of the op...

Page 18: ...E Use only the i Vu CCN Pro interface to navigate through i Vu CCN Pro do not use the browser s navigation buttons To navigate in i Vu CCN Pro 1 Select the item you want in the navigation tree 2 Select the action buttons and their drop down menus 3 Use the tabs to filter the information further To show or hide the navigation pane Click arrow on the left of the the navigation pane to toggle between...

Page 19: ...out on the contents of the action pane Right click the action pane and select Scale to 100 to restore the contents to their original size If a graphic does not fit in the action pane right click it and select Scale to Fit to make it fit the action pane Select Scale to 100 to return it to its original size Using right click menus You can right click the following items to select options A tree item...

Page 20: ... Color Name Status Code Condition Indicated Purple 0 or 15 No communications Charcoal 14 In equipment a device has stopped Coral 13 Error Red 2 or 9 Heating or cooling alarm Orange 8 Maximum cooling Dark blue 3 Maximum heating Yellow 7 Moderate cooling Light blue 4 Moderate heating Gray 1 Unoccupied inactive White 10 Occupied active Light green 6 Free cooling Green 5 Comfortable Colors and setpoin...

Page 21: ...g Scan the network to populate the system with equipment graphics and equipment tables Build edit and arrange the navigation tree Re scan whenever equipment tables have been changed Download option for individual or multi selected equipment Update Library Change addressing of a CCN controller or bridge device Prepare to scan Prerequisites for a successful scan Have a list of all the devices in you...

Page 22: ...g highlight the area you wish to populate with equipment enter just the relevant bus and element numbers for the equipment in that area and then scan Those devices will automatically be listed under the area that was highlighted If you set up your areas in the navigation tree after scanning click and drag the equipment to the correct area or use the arrows in the left menu bar You could also scan ...

Page 23: ... choose to discover tables at a later time for a faster scan 5 Click Start Scan When the process is complete a message appears showing the number of equipment found NOTE If there is a missing gateway the message will appear You must discover a device before adding an equipment Update library and change addressing Update Library The Library holds graphics and definitions for CCN devices This link a...

Page 24: ... view file are uploaded to i Vu CCN Pro page 22 these points can be assigned to custom graphic elements which are created in ViewBuilder Because CC s will likely control multiple pieces of HVAC equipment expansion controllers associated with CC s must be added to i Vu CCN Pro from System Setup This allows separate setpoint and schedule control of these multiple physical equipments from a single CC...

Page 25: ...ifier i e input_pumpstat trendPumpstat Input Address enter the CCN path to link to this point In i Vu CCN Pro all CCN tables will have a Copy Path symbol at the far right of the display Click on this symbol to place a copy of the path on the clipboard In ApplicationBuilder paste the path into the Input Address field using Ctrl V 2 When you are finished adding Elements for your application click Ne...

Page 26: ... Read a text string from the UC CC Analog Setpoint Write Reading and writing individual variables Analog Link CCN to Integration Writes CCN variables to TPI Analog Link Integration to CCN Writes TPI variables to CCN Analog Link CCN Passive to Integration Writes CCN variables to TPI Analog Link Integration to CCN Passive Writes TPI variables to CCN Analog BACnet to CCN Writes BACnet variable to CCN...

Page 27: ...single property in several control programs at one time 1 Browse to any page that displays the property you want to view or change 2 Do one of the following to access Global Modify Right click the property then select Global Modify Alt click the property Click the Main Menu button select Global Modify then click the property 3 Make changes to the Control Program field if needed NOTES Use wildcards...

Page 28: ...s can be added to CCN Values Only and Link Integration custom equipments Mapping the points allows monitoring NOTES One meter and one Runtime may be added to equipment There is an application for a CCN Vertical Pack unit This is a CC with special software and BEST While this controller can be discovered in i Vu CCN Pro in System Setup as a Vertical Pack none of the possible selected options can be...

Page 29: ... Select Add Equipment from the drop down menu or click in the toolbar 3 Enter a Display Name 4 Under Associate with click CCN Device and enter the Bus and Element number of the associated UC CC NOTE You cannot change the association once you have clicked Apply To change it you would have to delete the equipment and start over 5 Click Apply then Close 6 Exit System Setup Map to Point procedures for...

Page 30: ...nal Group or Zone equipment files These files will map the CCN variables to i Vu BACnet points and will replace the default equipment in the expansion equipments that have been added for the additional Groups or Zones Once the equipment files are created and uploaded to i Vu CCN Pro these points can be assigned to custom graphic elements which are created in ViewBuilder Expansion equipment associa...

Page 31: ... be discovered with Group 1 You must add a new and separate equipment for each additional zone and group for which a graphic is desired create the equipment file for each one in ApplicationBuilder and then upload the equipment and view file to the new equipment that was added in i Vu CCN Pro The Group or Zone that you create in ApplicationBuilder contains setpoint support schedules and the points ...

Page 32: ...ne is scanned in to the system or when you upload the equipment file You must initially revise the address of the path for every point 1 Select the TSM Group or Zone in the navigation tree then click Properties Network Points tab 2 To substitute the correct Group or Zone number where the double X XX is in each path click the Search Replace button under the Address column 3 Enter XX in the Search f...

Page 33: ...oad a graphic from ViewBuilder right click on the device in the navigation tree and select Configure Property pages page 31 You can monitor and control point sources 1 Select the equipment in the navigation tree 2 Click Properties page Equipment tab 3 Expand the plus sign next to the desired table CCN equipment tables page 43 1 In the navigation tree select the equipment 2 Click next to the equipm...

Page 34: ... from the drop down menu to view and change the property in other equipment Forced values are indicated by a yellow dashed line If a graphic is larger than the action pane right click the graphic and select Scale to Fit to see the whole graphic Right click and select Scale to 100 to return the graphic to its original size When using Scale to 100 hold down Ctrl while rolling the mouse wheel to zoom...

Page 35: ...ccess to the following To edit a graphic from i Vu CCN Pro in ViewBuilder 1 Select the piece of equipment in i Vu CCN Pro navigation tree 2 Right click on the equipment name and select Configure 3 Click Edit button under Views 4 Click Save to desktop or other appropriate folder 5 Open ViewBuilder 6 Select File Open Browse to your saved graphic and click to open 7 Edit as desired 8 Save with a new ...

Page 36: ...from the equipment Try again or delete the item from the Download Items list To organize multiple graphics for a single tree item In i Vu CCN Pro you can create categories and assign graphics to them so that the Graphics button drop down menu has the graphics arranged by category To add or edit a Graphics category in i Vu CCN Pro 1 On i Vu CCN Pro s System Options tree click the plus sign to the l...

Page 37: ... point details 4 Do one of the following to change a property Select or clear a checkbox Select an item on a drop down list Change text in a text field 5 Click OK NOTES Click the bold underlined point name to open the point s editable Properties dialog Ctrl click a value or point to open the point s editable Properties dialog Alt click a value on any page to view and change the same property in ot...

Page 38: ...ege a property to be copied is undefined etc Clear the checkbox to prevent any values from being copied if a bad value is found 6 Click Apply Changes then close the Global Copy dialog box Downloading system changes to device managers If you make any of the following changes you must download the new data from i Vu CCN Pro Server to the device manager In i Vu CCN Pro Change or reload a control prog...

Page 39: ...h occurs when a value in a controller does not match the value in i Vu CCN Pro Server You can use either of the following methods to handle mismatches in your system A Select Always upload properties from controllers to i Vu CCN Pro Server on mismatch on the Communications tab of the System Settings page to have i Vu CCN Pro upload automatically B Clear Always upload properties from controllers to...

Page 40: ... programmed setpoints 1 Navigate to a setpoint control in one of the following places The Space Temperature Setpoints section of the Equipment tab of a Properties page A Graphics page 2 On a programmed setpoint bar click and drag the segment or the gap between segments you want to change 3 Type new values in the Heating and Cooling fields TIP You can click and drag a segment or a gap between segme...

Page 41: ... access To restrict access to your system you can Restrict an operator s privileges Use location dependent operator access Change a microblock s Editing Privilege from Preset to a specific privilege The microblock s properties will be editable only by an operator that has that privilege CAUTION Each microblock property has a default Editing Privilege represented by the Preset option that is approp...

Page 42: ...figuration enabling disabling alarms and editing alarm messages actions categories and templates Edit Status Display Tables tables available under Status Edit Maintenance Tables tables available under Maintenance Edit User Config Tables tables available under User Config Edit Service Config Tables tables available under Service Config Edit Setpoint Tables tables available under Setpoint Edit Time ...

Page 43: ...hs and reports Maintain Connections edit Connections page properties Remote File Management access files using a WebDAV utility Remote Data Access SOAP retrieve i Vu CCN Pro data through an Enterprise Data Exchange SOAP application Do not audit changes made using SOAP Web services not have his SOAP Web services changes recorded in the Audit Log Manual Commands Console Operations access the manual ...

Page 44: ...ctions that are not controlled by privileges Add edit and delete operators operator groups and privilege sets Update i Vu CCN Pro Server with service packs and patches Register the i Vu CCN Pro software See To register your i Vu CCN Pro software Enable and set up advanced security features such as location dependent operator access and a configurable password policy if your system includes these o...

Page 45: ...r or when you create the operator group NOTE When using hierarchical servers you must create identical operators on each server in order to navigate across servers Default operators CAUTION i Vu CCN Pro is installed with the following default operators Operator Has To log in Administrator The Admin privilege set page 38 that contains almost all privileges Type Administrator in the Name field then ...

Page 46: ...ptions System Settings on the Security tab select this option if you do not want the policy to apply to this operator Logoff options If the automatic logoff feature is enabled in System Options System Settings on the Security tab select one of the 3 logoff options Personal Information You can enter contact information for this operator NOTE An operator can enter contact information on the System O...

Page 47: ...ent default group called Everybody that every operator is automatically a member of You can assign privilege sets to this group To delete an operator group 1 Click Main Menu button then select System Options 2 On the tree click Operator Groups 3 Select the operator group 4 Click Delete 5 Click OK CAUTION When you delete an operator group its individual members lose the privilege sets that were ass...

Page 48: ...ystem audibly notifies you when one of the selected alarms is received If you want to use a custom sound file au or wav Put the file in the webroot _common lvl5 sounds folder In the Sound File field replace warning_bell au or critical_bell au with the name of your sound file NOTE You can put your sound file anywhere under the i Vu CCN Prox x folder but be sure to change the path in the Sound File ...

Page 49: ... the graphics by a dashed yellow line To view an equipment s CCN tables 1 In the navigation tree select the equipment 2 Click next to the equipment to expand it 3 Select the table you want to view To force a CCN point value You can force certain editable point values to a specified setting In the equipment s tables to see tables click next to the equipment From a graphic hold down Ctrl key on your...

Page 50: ...ted to the controller when you Accept the changes Setpoints can also be changed via the setpoint tables that are discovered when a controller is scanned The various color bars are used to indicate adherence to or deviation from the setpoint You can change the current default settings for setpoint deviation Color Condition Green Temperature is within the Occupied Low and High Setpoint Grey Temperat...

Page 51: ...s 1 Navigate to a setpoint control in one of the following places The Space Temperature Setpoints section of the Equipment tab of a Properties page A Graphics page 2 On a programmed setpoint bar click and drag the segment or the gap between segments you want to change 3 Type new values in the Heating and Cooling fields TIP You can click and drag a segment or a gap between segments to change setpoi...

Page 52: ... are two types of CCN schedules 1 64 are local schedules that reside within the equipment 65 99 are network or global schedules which are sent over a CCN network and received by controllers that contain network schedules i Vu CCN Pro supports both local and global schedules Most CCN equipment is shipped with the default schedule of 64 See exceptions below Equipment i Vu CCN Pro s default schedule ...

Page 53: ...ng schedule NOTES When multiple schedules affect a single area or piece of equipment i Vu CCN Pro sorts the schedules by priority the higher the priority the closer the schedule is to the Effective bar You set a schedule s priority when you add a schedule You can also view schedules on the following detailed printable schedule reports These reports are accessible from the Schedules page Reports ta...

Page 54: ... duration in its local database must not be zero 1 On the navigation tree select the equipment or area that you want to schedule for a group override 2 Click the Schedules page then CCN tab 3 Enter the number of minutes in Override Time NOTE The override setting in the controller must not be set to 0 4 Assign a number to Override group To apply a schedule to single equipment or to all equipment in...

Page 55: ...ield Optional Change the default Reference name 4 Click OK 5 On the tree click the plus sign next to Scheduling Groups 6 In the navigation pane select the group you want to add items to 7 Click the Members button at the top of the action pane 8 On the selection tree at the right select a piece of equipment 9 Click Add TIP Use the Raise and Lower buttons to reorder items in the group list Changing ...

Page 56: ...in any spaces Schedule Category Description The name used in the i Vu CCN Pro interface Allowed Type Replace Undefined with one of the following Boolean binary on off true false condition Multi State list of integer defined states For example 1 off 2 on 3 dim Default Value Displays what schedule value is in effect for times not specified by the schedule To set this value in the Allowed Values tabl...

Page 57: ...hedule category 1 Click Main Menu then select System Options 2 Click the plus sign to the left of the Categories folder then click Schedule 3 In the Schedule Categories table select the category you want to edit or delete 4 Edit the fields in the Category Details section or click Delete 5 Click OK Graphics pages You can view and adjust your equipment from Graphics pages and change the setpoints fo...

Page 58: ...onfigure 4 Click the Add button under Views 5 Browse to your view graphic file that you created in ViewBuilder 6 Click Continue 7 Click Close when message appears File uploaded successfully 8 Click Close again The graphic should appear on your i Vu CCN Pro screen Alarms A message is sent from an alarm source to i Vu CCN Pro to notify you that certain conditions exist such as a piece of equipment t...

Page 59: ... set up to require acknowledgement Right click alarm message to print acknowledge or delete i Vu CCN Pro closes an alarm when all of the following have occurred You acknowledge the alarm if required i Vu CCN Pro receives a return to normal if required i Vu CCN Pro performs all alarm actions To save alarm information before deleting select Alarms Reports tab Alarms click Run button To view alarms i...

Page 60: ...r example an alarm and its return to normal form an alarm incident group Status table Gives the status of alarms at the current location Here and in the entire system Total This table shows the number of alarms that need a return to normal need to be acknowledged or are closed Alarm icon Indicates the alarm category Critical alarms The category icon plus For example Maintenance alarms The category...

Page 61: ...To Do column 3 Click the Acknowledge button beneath the list To acknowledge all alarms in the selected categories 1 On the Alarms page select the View tab 2 Click Additional Actions 3 Click All under Acknowledge alarms in selected categories TIP Acknowledging many alarms simultaneously can take a long time Acknowledge alarms as they occur to avoid long waits To delete alarms To delete a single ala...

Page 62: ...eceive audible notification of alarms You can set up i Vu CCN Pro to play an audio file on your workstation when it receives a critical or non critical alarm 1 Click Main Menu then select System Options My Settings 2 Under Preferences select Non critical alarms or Critical alarms to be notified of them When an alarm triggers the audio file to play you can temporarily silence the sound by clicking ...

Page 63: ...d action NOTE Click View Selected Sources to view or change settings for each alarm To assign an alarm action to a single alarm source 1 On the navigation tree select the alarm source 2 Click Alarms then select the Actions tab 3 Click the drop down arrow to select an alarm action then click Add 4 Set up the alarm action by editing the fields on the alarm action page See the appropriate alarm actio...

Page 64: ...be the same as the work hours 3 Create the alarm action that you want i Vu CCN Pro to perform during work hours Under Run Conditions select Run if schedule group your new group is Occupied Create the alarm action that you want i Vu CCN Pro to perform during after hours Under Run Conditions select Run if schedule group your new group is Unoccupied Using the i Vu CCN Pro Alarm Notification Client ap...

Page 65: ...o install the i Vu CCN Pro Alarm Notification Client application After you click Done the application starts automatically 4 In the Settings dialog box enter appropriate values You can also click to open this box See information above for a description of the settings 5 Click OK 6 Minimize the i Vu CCN Pro Alarm Notification Client window Print The Print alarm action prints alarm information Field...

Page 66: ...r the group Set the occupied hours to be the same as the work hours 3 Create the alarm action that you want i Vu CCN Pro to perform during work hours Under Run Conditions select Run if schedule group your new group is Occupied Create the alarm action that you want i Vu CCN Pro to perform during after hours Under Run Conditions select Run if schedule group your new group is Unoccupied Run External ...

Page 67: ...CN Pro to perform during work hours Under Run Conditions select Run if schedule group your new group is Occupied Create the alarm action that you want i Vu CCN Pro to perform during after hours Under Run Conditions select Run if schedule group your new group is Unoccupied Send Alphanumeric Page The Send Alphanumeric Page alarm action sends a page to one or more alphanumeric pagers or sends text me...

Page 68: ... CCN Pro to perform during after hours Under Run Conditions select Run if schedule group your new group is Unoccupied NOTE You should not assign this alarm action to frequently occurring alarms as this may cause problems on your network or the Internet To set up a dial up networking connection i Vu CCN Pro can use a dial up internet connection through a modem to deliver e mail for the Send E mail ...

Page 69: ...ose your appropriate security option Contact your network administrator for this information if necessary Specify Mail User Select if your mailserver requires a username and password Send mail as MIME attachment Select if your mailserver allows only MIME attachments Message Text Use punctuation spaces or returns after the entries to format the text To add live data to the text select field codes f...

Page 70: ...n this alarm action to frequently occurring alarms as this may cause problems on your network or the Internet This alarm action uses SMTP TCP Port 25 to send emails To use a different port open i Vu CCN Prox x webroot system_name system properties in a text editor such as Notepad In the line mail server port 25 delete at the beginning of the line and change 25 to the port you want to use If you ma...

Page 71: ...ate Type yes To set up a dial up networking connection i Vu CCN Pro can use a dial up internet connection through a modem to deliver e mail for the Send E mail or Send Alphanumeric Page alarm action To set up the dial up connection 1 Set up your modem to dial out to your Internet Service Provider See your modem documentation 2 On the i Vu CCN Pro server open Internet Explorer 3 Select Tools Intern...

Page 72: ...ctuation spaces or returns after the entries to format the message You can customize this text by selecting field codes from the Append Field Code list Run Conditions By default i Vu CCN Pro performs an alarm action when the alarm source generates an alarm and when it returns to normal Under Perform Action you can choose to Run the alarm action only when the alarm source generates an alarm or when...

Page 73: ...CCN Pro perform one alarm action during work hours and a different alarm action after work hours 1 Create a schedule group page 49 but do not assign members to it 2 Create a schedule for the group Set the occupied hours to be the same as the work hours 3 Create the alarm action that you want i Vu CCN Pro to perform during work hours Under Run Conditions select Run if schedule group your new group ...

Page 74: ... a schedule group or run if the alarm occurs during the unoccupied hours defined for a schedule group EXAMPLE To have i Vu CCN Pro perform one alarm action during work hours and a different alarm action after work hours 1 Create a schedule group page 49 but do not assign members to it 2 Create a schedule for the group Set the occupied hours to be the same as the work hours 3 Create the alarm actio...

Page 75: ... field code report_text in the Database Insert String field described below Database Connect String For database type SQL Server MySQL PostgreSQL The connect string format is jdbc odbc odbc_alias jdbc mysql host port instance jdbc postgresql host port instance where host is the database server name IP address port is the port number for the database instance is the database name in the database se...

Page 76: ...d 4 Create the alarm action that you want i Vu CCN Pro to perform during after hours Under Run Conditions select Run if schedule group your new group is Unoccupied Write to File The Write to File alarm action can do either of the following Record alarm information in a standard ASCII text file that you can view and edit using a text editor such as Windows Notepad Write a i Vu CCN Pro report to a f...

Page 77: ...en acknowledged or has not returned to normal Run if the alarm occurs during the occupied hours defined for a schedule group or run if the alarm occurs during the unoccupied hours defined for a schedule group EXAMPLE To have i Vu CCN Pro perform one alarm action during work hours and a different alarm action after work hours 1 Create a schedule group page 49 but do not assign members to it 2 Creat...

Page 78: ...ly exists Return to Normal Select to have the alarm source generate a return to normal when the alarm condition returns to a normal state Fault Select to have an alarm generated if the alarm source is not configured correctly NOTE If the Status checkbox is selected the alarm source is currently misconfigured Alarm requires acknowledgement Select to have i Vu CCN Pro require that an operator acknow...

Page 79: ...s HVAC Critical and Access Control General Alarm categories let you View acknowledge or delete alarms page 53 received by i Vu CCN Pro Assign alarm actions page 57 to selected categories of alarm sources Set up alarm sources page 71 in selected categories i Vu CCN Pro has a number of default alarm categories but you can create custom categories if needed To assign alarm sources to a different cate...

Page 80: ...utomatically enabled for points that appear on equipment graphics if the graphic was generated from the i Vu CCN Pro Library Samples are automatically collected every 20 minutes An unlimited amount of trend data can be collected for any input or output point in i Vu CCN Pro Trends can be generated for individual points or multiple points on one graph To collect trend data for a point Before you ca...

Page 81: ...00 minutes 5 x 120 or 10 hours of trend data Stop When Full Select this field to stop trend sampling when the maximum number of samples is reached Enable trend log at specific times only Collects trend data for the specific period of time you define in the time and date fields Enable Trend Historian Archives trend data to the system database Store Trends Now Writes all trend data in the controller...

Page 82: ...end points simultaneously to help monitor and troubleshoot your system A comparison trend graph can display up to four graphs on the page Each graph can display up to 4 similar points 4 binary points or 4 analog points NOTE Before you create a comparison trend graph verify trending for the individual points you want to include in the graph See To collect trend data for a point To create a comparis...

Page 83: ... the Trends drop down arrow then select the trend graph 3 On the Configure tab select a graph in the Graphs list 4 Click the Add button below the Points list 5 Select a point from the navigation tree to define the Data source NOTE Each graph can display up to 4 similar type points all binary or all analog 6 Click OK To delete a graph from a comparison trend graph page 1 Select the navigation tree ...

Page 84: ...nchronization from its network router or from i Vu CCN Pro Ctrl click the line to view the time correction Trend Log has been enabled or disabled Ctrl click a dotted vertical line to view details Tools for viewing trends Right click anywhere on a trend graph to access most of the tools described below Shortcut Tool Notes Arrow keys Pan If you display more than one graph panning up and down affects...

Page 85: ...vice or has been overridden Click anywhere to clear the details To print a trend graph 1 On the navigation tree select the equipment that has the trend s you want to print 2 Click the Trends button drop down arrow then select the point graph or custom graph you want to print 3 Select the View tab to display the graph 4 Click the print button To transfer trend data to a table format You can copy th...

Page 86: ...ells On the Number tab choose Time from the Category list and select the type of format you want to see Customizing graph appearance To edit graph properties Each point trend graph has a standard format However you can change the format and how much data is displayed on the graph 1 On the navigation tree select the equipment that has the trend graph properties you want to configure 2 Click the Tre...

Page 87: ...inimum and maximum value that you want the graph to display Graphs Add or delete graphs from the page Points Add or delete points from the graph selected in the Graphs table for custom graphs only To change colors line styles and marker types You can change colors line styles and marker types for both point trend graphs and custom trend graphs The changes you make apply to all graphs in the system...

Page 88: ...o copy a trend graph s properties You can use Global Copy page 32 to copy trend properties to other pieces of equipment that use the same control program To add edit or delete a trend category A point trend graph is in the Enabled or Disabled category in the Trends button drop down menu You can add categories for your custom trend graphs 1 Click Main Menu button then select System Options 2 Click ...

Page 89: ...nformation on the Alarms View page 53 tab Alarm Sources Create a summary of potential alarm sources as configured on the Alarm Enable Disable page 71 tab Alarm Actions Create a summary of the information configured on the Alarms Actions page 57 tab Schedules Schedule Instances Find every schedule with its location that is entered at and below a selected tree item This report can help you discover ...

Page 90: ...nd Samples A Trend Samples report provides trend values for a particular time frame To run a report 1 Select an item on the navigation tree NOTE A report shows data for the selected tree item and all its children 2 Click the Reports button drop down arrow then select a report 3 On the Options tab define the layout and content of the report NOTES Changing the size and orientation of the printed pag...

Page 91: ...e of selected points Effective schedule To create an Equipment Summary report 1 On the navigation tree select the location where you want to view the report 2 Click the Reports button drop down arrow then select New Report 3 Select Equipment Summary 4 Type a name for the report 5 Click Create 6 On the Design tab define the layout and the Maximum number of rows 7 To create a CSV Comma Separated Val...

Page 92: ...o Columns 10 Verify or change the report Title Page units of measure for defining column widths and Outer border characteristics 11 Select a column in the report preview NOTE The selected column is light purple 12 Under Column Header define how you want the column header to look 13 Under Column Data define the data you want in the column and how you want it to look See table below 14 Optional Use ...

Page 93: ...the Name to use list For example if a point is named Zone Temp in one equipment and Zone Temperature in different equipment add both names to the list Trend to use Select the name of the point to show in the column Set Click to have all columns in the report use the same time range Time Range Select the time range to run the report for Equipment Display Select Color Display Name Display Path Notes...

Page 94: ...11 Click Next or the plus sign next to Columns 12 Verify or change the report Title Page units of measure for defining column widths and Outer border characteristics 13 Select a column in the report preview NOTE The selected column is light purple 14 In the top 2 boxes define the Column Header and the Column Data 15 In the bottom 2 boxes define the appearance of the header and data cells NOTE Sele...

Page 95: ...ou want to edit or delete 3 Do one of the following Edit the report then click OK Click Main Menu then select Delete To organize custom reports You can organize your custom reports by creating report categories that appear in the Reports button drop down list To add or edit a report category 1 Click Main Menu button then select System Options 2 On the tree click Categories folder then click Report...

Page 96: ...In SiteBuilder open the copy then migrate it to MS Access or MSDE This step creates the Access or MSDE databases in the system folder 6 Move the copy s folder to a new location TIP Zip the copy before transporting it to a CD or over a network Updating the Library i Vu CCN Pro is equipped with a complete library Library updates will be announced via a Controls Bulletin In the bulletin there will be...

Page 97: ...System Maintenance i Vu CCN Pro 4 2 91 8 Re scan all devices in System Setup to automatically instantiate the latest graphics NOTE Removing the check by Discover Tables will speed up the process ...

Page 98: ...d at the end of the command all networks in the system are scanned For example if the network number is 888 type bbmd update 888 bbmd view network number Views the list of BBMDs that have been selected for the network number at the end of the command Assumes the update has been run For example bbmd view 888 bbmd write table file IP address Writes the BBMD table into the controller at the given IP ...

Page 99: ... in to the system For example The server is going to shut down in 5 minutes Please log off To run this command type notify your message The message must use only alphanumeric characters ping Ping to verify communication between two IP devices You cannot ping devices on non IP networks To run this command type ping hostname where hostname is the IP address or device name For example ping 192 168 16...

Page 100: ...quently Asked Questions How do I set up the CCN Time Broadcaster i Vu CCN Pro defaults as the CCN Time Broadcaster You must set the clock in i Vu CCN Pro in Main Menu System Options System Settings General tab Where do I find out the details of the capabilities of the different privileges available for Login Refer to System Options Privilege Sets page 35 for details I noticed that the back forward...

Page 101: ... change the time in a controller You must use Comfort View or Network Service Tool or select Time Sync on the Main Menu System Options System Settings General tab I ve noticed the Navigation buttons sometimes do not work What is wrong This will occur when you start editing a page or changing a value in i Vu CCN Pro This will require you to Accept or Cancel the action which appears at the top of th...

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