19
Service and Support
19.1
Helpdesk
Our service helpdesk at our headquarters in Lohr am Main, Germany can
assist you in all kinds of inquiries.
Contact us
●
Bosch Rexroth Service
Bgm-Dr.-Nebel-Str. 2
97816 Lohr a.Main
Germany
●
Telephone: +49 9352 40 50 60
●
Email:
●
Internet:
www.boschrexroth.de/service
Please contact your nearest supplier or representative in your country first
before contacting Service Deutschland, if you are outside Germany.
19.2
Service-Hotline
After helpdesk hours, contact our service department directly at
+49 9352 40 50 60.
Please check the internet company addresses for hotline call numbers
outside Germany.
19.3
Internet
At
www.boschrexroth.com
you may find additional notes about service,
repairs and training in the Internet, as well as the actual addresses of our
sales- and service facilities.
19.4
Before contacting us...
For quick and efficient help, please have the following information ready.
1. Detailed description of the failure and circumstances.
2. Information on the type plate of the affected products, especially type
codes and serial numbers.
3. Your telephone number and e-mail address, so we can contact you in
case of questions.
NYCe 4000 Multi-axis motion control system Hardware Sys‐
tem Manual
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Service and Support
R911337671_Edition 18 Bosch Rexroth AG