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Troubleshooting 7-5
MN1943
7.2.4 Communication
Status LED is off:
H
Check that AC power (or shared DC bus supply) is present, or that the 24 VDC control circuit
backup supply (if present) is connected correctly to connector X2 and is switched on.
ETHERNET LEDs blinking green and red simultaneously:
H
Does the MotiFlex
e
100 have firmware in it? If you tried to download new firmware and the
download failed, the controller may not have firmware. Download new firmware.
Mint WorkBench fails to detect the MotiFlex
e
100:
H
Ensure that the MotiFlex
e
100 is powered and the Status LED is illuminated (see section
7.2.1).
H
Check that the Ethernet or USB cable is connected between the PC and MotiFlex
e
100.
H
Try an alternative cable or different port on the PC.
H
In the “Search up to Node
xx
“ option in Mint WorkBench’s Select Controller dialog, check that
the MotiFlex
e
100’s node ID is not higher than the selected value, or search up to a greater
node ID.
H
For USB connections, check that the cable is properly connected. Check the USB connector
socket pins for damage or sticking. Check that the USB device driver has been installed; a
‘USB Motion Controller’ device should be listed in Windows Device Manager.
H
Check that the PC’s Ethernet port has been correctly configured for TCP/IP operation (see
section 6.2.4).
7.2.5 Power on
The Status LED is flashing red:
H
The MotiFlex
e
100 has detected a motion error. Click the Error button on the motion toolbar
to view a description of the error. Alternatively, select the Error Log tool to view a list of errors.
H
Click the
Clear Errors
button on the motion toolbar.
7.2.6 Mint WorkBench
The Spy window does not update:
H
The system refresh has been disabled. Go to the Tools, Options menu item, select the
System tab and then choose a System Refresh Rate (500 ms is recommended).
Cannot communicate with the controller after downloading firmware:
H
After firmware download, always power cycle the MotiFlex
e
100.
Mint WorkBench loses contact with MotiFlex
e
100 while connected using USB:
H
Check that the MotiFlex
e
100 is powered.
H
Check that a ‘USB Motion Controller’ device is listed in Windows Device Manager. If not,
there could be a problem with the PC’s USB interface.
Summary of Contents for MotiFlex e100
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Page 60: ...www baldormotion com 3 44 Basic Installation MN1943 ...
Page 102: ...www baldormotion com 5 28 Input Output MN1943 ...
Page 136: ...www baldormotion com 7 8 Troubleshooting MN1943 ...
Page 172: ...www baldormotion com 8 36 Specifications MN1943 ...
Page 188: ...www baldormotion com B 6 Control System MN1943 ...
Page 204: ...www baldormotion com C 16 Mint Keyword Summary MN1943 ...
Page 216: ...Index MN1943 ...
Page 218: ...www baldormotion com Comments MN1943 Thank you for taking the time to help us ...
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