Avocent DSView 3, Installer/User Manual

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Chapter 2: Installation 45
4. Click Login . The window that appears depends on the rights assigned to the DSView 3 user
that is logging in.
If the client machine uses an onboard video controller and experiences video problems, be sure the
BIOS is updated to the latest version.
RSA SecurID login
When an RSA SecurID external authentication service has been added to the DSView 3 software,
the login credentials include a username and a passcode. The passcode includes a PIN and an RSA
SecurID tokencode. The login request is sent to the RSA Authentication Manager. Depending on
the user configuration and state on the RSA Authentication Manager, the user may be prompted for
a second successive tokencode.
The user configuration also specifies how the 4-6 digit PIN will be generated:
• User defined - the user must enter a PIN
• System generated - the user cannot enter a PIN; it must be generated by the RSA server
• User selectable - the user may choose to enter a PIN or allow the RSA server to generate it
If a PIN has not yet been assigned to the user or if security polity requires a PIN change, the user
will be prompted accordingly. If the RSA server generates the PIN, the user will be given a brief
interval to memorize it.
Regaining access
If access to a DSView 3 software system is lost, see Regaining Access to the DSView 3 Software on
page 343.
Uninstalling the DSView 3 Software
To uninstall the DSView 3 software on a supported Windows system:
1. Select Start - Settings - Control Panel . The Control Panel will appear.
2. From the Control Panel, click Add/Remove Programs . The Add/Remove Programs dialog box
will appear.
3. Select Avocent DSView 3 and then click Change/Remove . The Uninstall Avocent DSView
window will open.
4. Click Uninstall .
To uninstall the DSView 3 software on a supported Linux or Solaris system:
1. Log in to the server as root.
2. Insert the DSView 3 software CD into your CD-ROM drive. If AutoMount is supported and
enabled, open a command window and continue with step 3.
-or-
If your system does not support AutoMount, issue the following command to mount the
CD volume: