X100 Series Main User Manual
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GENERAL FEATURES
Issue
Answer
What video and audio
codec is used?
The device utilises H.264, MPEG4 and JPEG triple compression to provide high quality
images. H.264 and MPEG4 are standards for video compression and JPEG is a standard
for image compression.
The audio codec is defined as AMR for 3GPP and G.711/G.726 for RTSP streaming.
What is the maximum
number of users that
can access the IP camera
simultaneously?
The maximum number of users is limited to 20.
However, it also depends on the total bandwidth accessed to this IP camera from
clients. The maximum data throughput of the device is around 20~25Mbps for UDP
mode and 10Mbps for HTTP mode. Therefore, the actual number of connected clients
is varying by streaming mode, settings of resolution, codec type, frame rate and
bandwidth. Obviously, the performance of the each connected client will slow down
when many users are logged on.
INSTALLATION
Issue
Answer
The Status LED does not
light up.
Check and confirm that the DC power adaptor, included in packaged, is used. Secure the
power connector and re-power it on again.
If the problem is not solved, the device might be faulty. Contact your dealer for further
help.
What network cabling is
required for the device?
The device uses Category 5 UTP cable allowing 10 and/or 100 Base-T networking (X100C
and X104P only).
Will the device work if
a firewall exists on the
network?
If a firewall exists on the network, port 80 is open for ordinary data communication. The
HTTP port and RTSP port need to be opened on the firewall or NAT router.
What is the User Name
and Password after the
factory default is reset?
User Name = admin
Leave the password blank.
What should I do if I
have forgotten the User
Name and Password?
Follow the steps below:
1. Restore the factory default setting by pressing and holding down the reset button.
2. Re-configure the device.
What should I do if I
have forgotten the IP
address of the device.
Check the IP address of IP camera by using the IPWizard II program or by UPnP discovery.
APPENDIX G: TROUBLESHOOTING AND FAQs
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