X100 Series Main User Manual
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VIDEO QUALITY
Issue
Answer
The focus on the camera
is bad.
The lens is dirty or dusty. Fingerprints, dust, stain, etc. on the lens can degrade the image
quality.
The colour of the image
is poor or strange.
Adjust White Balance.
To insure the images you are viewing are the best they can be, set the DISPLAY
PROPERTY setting (colour quality) on your computer to 16bit at least and 24 bit or
higher if possible.
The configuration on the IP camera image display may be incorrect.
Adjust the image related parameters such as brightness, contrast, hue and sharpness.
The Image flickers.
The wrong power line frequency makes the images flicker. Make sure the 50 or 60Hz
format of your device.
If the object is dark, the image will flicker. Make the lighting around the IP camera
brighter.
The images are low
quality or ‘noisy’.
The video images might be noisy if the device is located in a very low light
environment. Make the lighting around the IP camera brighter or turn the White-light
LED on (if available).
MISCELLANEOUS
Issue
Answer
I cannot play the
recorded ASF file
Ensure Microsoft DirectX 9.0 or later is installed
Use Windows Media Player 11.0 or later to play the AVI file recorded by the IP camera.
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