15-Years Warranty for Furnace and Thermal Conductivity Detector
Thermo Fisher Scientific provides a 15-year warranty on the combustion and reduction furnaces (P/N 354 06100)
of the Flash IRMS Elemental Analyzer. The combustion and reduction furnaces are assembled using the highest
quality materials and operationally tested. Each furnace is supplied with a unique serial number to identify it.
If the combustion or reduction furnaces have a manufacturing or material defect during the 15-year warranty
period, from the date of delivery of the system, they will be replaced free of charge by a service engineer.
What is excluded from the Furnaces Warranty?
Damage caused to the furnace as a result of improper use, which is defined as unwarranted maintenance and
changes by the user, are not covered.
Thermal Conductivity Detector Warranty
The Thermal Conductivity Detector (P/N 419 07510) is assembled using the highest quality materials and
operationally tested.
The operator must not touch the Thermal Conductivity Detector and in case of any suspected problems, should
contact a service engineer for diagnosis.
Only in the case that a qualified service engineer determines that the Thermal Conductivity Detector has a
manufacturing or material fault, there is a 15-year warranty covering replacement.
What is excluded from the Thermal Conductivity Detector Warranty?
Damage caused to the Thermal Conductivity Detector as a result of improper use, which is defined as unwarranted
maintenance and changes by the user, are not covered.
Who to contact in case of problems?
In the event of Furnace or Thermal Conductivity Detector issue, please contact the Organic Elemental Analyzer
Product Manager, Guido Giazzi at
.
