Check or manually start the PPPoE connection [router
mode]
If the AP is in router mode and your ISP uses a PPPoE connection, you can check or
manually start the PPPoE connection.
To check or manually start the PPPoE connection:
1. Launch a web browser from a computer or mobile device that is connected to a WiFi
network or LAN port on the AP.
2. Enter http://www.routerlogin.net in the address field.
A login window displays.
If your browser displays a security warning, dismiss the warning. For more information,
see Find the IP address of the AP when you cannot use routerlogin.net on page 32.
3. Enter the AP local device password.
The local device password is the one that you specified. The local device password
is case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the CONNECTION STATUS button.
The Connection Status pop-up window displays.
6. Check the information to see if your PPPoE connection is up and working.
If the AP is not connected, click the Connect button.
The AP continues to attempt to connect indefinitely.
7. If you cannot connect after several minutes, the AP might be set up with an incorrect
PPPoE login name, password, or service name, or your ISP might be experiencing
a provisioning problem.
Note: Unless you connect manually, the AP does not authenticate using PPPoE until
data is transmitted to the network.
User Manual
237
Diagnostics and
Troubleshooting
WiFi 6 AX1800 Dual Band Wireless Access Point WAX204