on the AP label. If you did not change the passphrase (also referred to as network
key or WiFi password), the unique default passphrase is also printed on the AP
label.
Note: Connect over Ethernet to the same network. After you completed the initial
login-process, if you connect your computer to the same network as the AP, check
the Ethernet cable between your computer and the LAN port on either the network
router or the switch or hub.
•
Make sure that you are using the correct login information.
Use the user name admin and your customized local device password, also referred
to as the admin password. When you used the Setup Wizard for the initial log-in
process on the AP, you customized the local device password. (By default, the local
device password is password.) The user name and password are case-sensitive.
Make sure that Caps Lock is off when you enter this information.
•
If the AP’s IP address was changed and you cannot log in using
http://www.routerlogin.net but you do not know the current IP address, see Find
the IP address of the AP when you cannot use routerlogin.net on page 32.
•
Make sure that the IP address of your computer or mobile device is on the correct
LAN subnet. Most computers and mobile devices function as DHCP clients. If your
computer or mobile device does not, enable its DHCP client so that is can obtain an
IP address automatically using DHCP. The LAN subnet to which your computer or
device connects depends on the type of connection to the AP:
-
Directly connected. If you are directly connected over WiFi or an Ethernet cable
to the AP network, make sure that the IP address of your computer or mobile
device is on the same subnet as the LAN subnet of the AP. If you are using the
default addressing scheme, your device’s address is in the range of 192.168.1.2
to 192.168.1.254.
-
Connected to the same network but not directly connected. If you are not
directly connected to the AP, make sure that the IP address of your computer or
mobile device is on the same subnet as the LAN subnet of the existing network
router to which the AP is connected.
Note: Some versions of Windows and Mac OS generate and assign an IP address
if a device cannot reach a DHCP server. These autogenerated addresses are in the
range of 169.254.x.x. If your IP address is in this range, check the connection from
the device to the AP and reboot your device.
•
Try quitting the browser and launching it again.
User Manual
234
Diagnostics and
Troubleshooting
WiFi 6 AX1800 Dual Band Wireless Access Point WAX204
