When you connect the AP’s Internet port to a modem, use the cable that was supplied
with the modem. This cable can be a standard straight-through Ethernet cable or
an Ethernet crossover cable.
Internet LED is solid amber or off [access point mode]
If the AP is in access point mode and the Internet LED is solid amber, the AP attempted
to get an Internet connection but failed. Check the following:
•
If the network router to which the AP is connected does not function as a DHCP
server (this is very unusual), make sure that another DHCP server in the network is
active. The AP functions as a DHCP client and must receive an IP address from a
network router or a DHCP server.
•
Make sure that your Internet service provider (ISP) is not experiencing an Internet
outage.
If the AP is in access point mode and the Internet LEDs is off, check the following:
•
Make sure that the Ethernet cable connection is secure at the yellow Internet port
(
not
a LAN port) of the AP and at an Ethernet port on the existing network router (or
switch or hub that is connected to the router), and that you completed the initial
log-in process. For more information, see Connect the AP to a routing device and
log in for the first time on page 24. In access point mode, do not connect the cable
directly to a modem.
•
Make sure that power is turned on to the connected network router and that the
network router is connected to the Internet.
When you connect the AP’s Internet port to the network router, use a standard
straight-through Ethernet cable or an Ethernet crossover cable.
WiFi LED is Off
If the WiFi LED remains off, check to see if both radios on the AP are disabled (see
Enable or disable a WiFi radio on page 76). By default, both radios are enabled and
the WiFi LED lights solid green or blinks green.
Also, check to see if a WiFi schedule turned off both radios (see Add a WiFi schedule
for a radio on page 200).
The LAN LED is off while a device is connected
If the LAN LED remains off while a powered-on device is connected, check these items:
•
Make sure that the Ethernet cable connectors are securely plugged in at the AP and
the network device.
User Manual
231
Diagnostics and
Troubleshooting
WiFi 6 AX1800 Dual Band Wireless Access Point WAX204
