GE H
EALTHCARE
D
IRECTION
FQ091013, R
EVISION
1
V
IVID
I
N
AND
V
IVID
Q
N S
ERVICE
M
ANUAL
Chapter 7 - Diagnostics/Troubleshooting
7-139
The
GEMS Service
Home
Page
window contains details of the system location, the system
IP address, the application status and other status information about the system. The navigation
bar at the top of the page enables you to select the required diagnostic tool or application, as
described in the following sections:
•
•
•
•
•
•
•
•
7-7-1-2
Access and Security
The service interface has various different security and user levels. Users are only granted access to
the tools they are authorized to use, as described in the following table:
7-7-2
Error Logs Page
The Error Logs page enables the user to view the various log categories for problem analysis.
When the
Error Logs
page is selected, the Log Viewer selector is displayed in the left pane of the screen
as shown in
Figure 7-105 Error Logs Page
Table 7-1: Access and Security
User Level
Access Authorization
Operator
Normally used in-house and protected with a special scanner configuration that is
not allowed to leave the facility.
Administrator
Use the OLC access method.
External Services
Access is protected with a physical media key (typically a CD-ROM) and a
password. The contents of the media key determine the level of access and the
period of time for which access is granted.
GE Service
Requires a network connection and knowledge of the password.
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