Endress+Hauser Proline Promass Q 500, Руководство по эксплуатации

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Diagnostics and troubleshooting Proline Promass Q 500 PROFIBUS PA
162 Hauser
Error Possible causes Solution
Connection lost 1. Check cable connection and
power supply.
2. Refresh the Web browser and
restart if necessary.
Content of Web browser
incomplete or difficult to read Not using optimum version of Web
server. 1. Use the correct Web browser
version .
2. Clear the Web browser cache and
restart the Web browser.
Unsuitable view settings. Change the font size/display ratio
of the Web browser.
No or incomplete display of
contents in the Web browser • JavaScript not enabled
• JavaScript cannot be enabled 1. Enable JavaScript.
2. Enter http://XXX.XXX.X.XXX/
basic.html as the IP address.
Operation with FieldCare or
DeviceCare via CDI-RJ45 service
interface (port 8000) Firewall of computer or network is
preventing communication Depending on the settings of the
firewall used on the computer or in
the network, the firewall must be
adapted or disabled to allow
FieldCare/DeviceCare access.
Flashing of firmware with FieldCare
or DeviceCare via CDI-RJ45 service
interface (via port 8000 or TFTP
ports) Firewall of computer or network is
preventing communication Depending on the settings of the
firewall used on the computer or in
the network, the firewall must be
adapted or disabled to allow
FieldCare/DeviceCare access.