Table 13: Error code descriptions
Error code
Problem
Cause
Recommended action
E7: Analog
output
The current setting
is outside the
programmed limits.
The calculated output value exceeds
the programmed limits.
Verify that the 4-20 mA loop
configuration base and span
settings are correct for the process.
Revise the output range as
necessary.
E13: Settle
tracking AGC
The meter is unable to
find a signal that is of
sufficient quality.
Every time the meter is in E1, E2, E5 or
E6, the meter also has an E13 error.
Refer to the actions for E1, E2, E5 or E6
errors.
E14: Tracking seek
mode
The signal is
intermittent.
Discontinuities in the fluid
characteristics such as multi-phase
flow, flashing, pockets of gas, or
rapidly changing fluid type make
it difficult for the meter to lock in
on the signal.
Check the process conditions. If
thermal insulation is present, ensure
an even application to mitigate hot
or cold spots. In case you are unable
to clear the errors, refer to the
flow
info
section to gather diagnostics
data before contacting Panametrics.
E15: Active Tw
The active Tw
measurement is
invalid.
A transducer or cable is damaged,
or a transducer needs to be
re-coupled. This may also be
due to incorrect programming, or
extreme process temperatures.
Refer to the
transducer problems
section to correct any issues. If you
are unable to clear the errors, refer
to the
flow info
section to gather
diagnostics data before contacting
Panametrics.
E16: Totalizer
overflow
The totalizers are
unable to keep up with
the total accumulated
flow signals
The programmed units/pulse value
is too small.
Select a larger number for the
units/pulse value (see the
setting up
frequency/totalizer
and
setting up
totalizer
sections).
E17: Temperature
input
This message
indicates a
temperature input
error
The temperature exceeds
the specified limits for the
analog/RTD inputs, or no input
device is connected.
Check the temperature transmitter
and the connecting cable.
Recalibrate the analog/RTD inputs
E18: Pressure
input
This message
indicates a pressure
input error.
The pressure exceeds the specified
limits for the analog inputs, or no
input device is connected.
Check the pressure transmitter and
the connecting cable. Recalibrate
the analog input.
E19: Density input
This message
indicates a density
input error.
The density exceeds the specified
limits for the analog inputs, or no
input device is connected.
Check the density input device and
the connecting cable. Recalibrate
the analog input.
E21: API
This message
indicates an error in
the API calculations.
The combination of pressure,
temperature, density, and/or flow
inputs causes the calculation to not
properly resolve.
The specific API error can be found
in the
API info
section of the meter
program.
E22: Degraded
performance
One of the
measurement
channels is in error.
One measurement channel is
in error, and the accuracy of the
measurement may be degraded
because the meter is using a chord
substitution.
Check the individual channel
errors, and refer to this table for
recommended actions to correct
those channel errors.
E23: Reduced
accuracy
Three or more related
measurement
channels are in error.
All 4 outer measurement channels
or all 4 inner measurement channels
are in error. The accuracy of the
measurement is compromised
because the meter is unable to use
chord substitution.
Check the individual channel
errors, and refer to this table for
recommended actions to correct
those errors. Refer to the
more than
one channel in error
section for
general troubleshooting guidelines.
92
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