Xerox WorkCentre C226, System Administration Manual, Page: 190 / 216

6-44 Xerox WorkCentre C226 System Administration Guide
Fax Unit
Problems and Solutions
If you experience a problem with the fax function, first check the following table. If you
cannot solve the problem using the following table, see your Xerox WorkCentre C226
User Guide.
Problem Check Solution Page
The machine does
not operate. Is the fax power switch
turned on? Turn on the fax power
switch. “Fax Unit” in the Work-
Centre C226 User
Guide
Dialing is not possi-
ble. Is the telephone line properly
connected? Check the connections. “Fax Unit” in the Work-
Centre C226 User
Guide
Is the machine power switch
turned on? Turn the machine power
switch on. “Fax Unit” in the Work-
Centre C226 User
Guide
Is the machine in fax mode? Press the [IMAGE
SEND] key to set the
machine to fax mode. “Basic Procedure for
Sending Faxes” in the
“Fax Unit” section of
the WorkCentre C226
User Guide
The receiving
machine does not
receive your fax. Does the receiving fax
machine have paper? Check with the operator
of the receiving
machine. _
Does the receiving machine
support G3 transmission?
Are the sub-address and
passcode correct?
Is the receiving machine
ready to receive?
Was the original size
detected correctly? Check the transmittable
sizes. “Checking the Size of a
Loaded Original” in the
“Fax Unit” section of
the WorkCentre C226
User Guide
The transmitted
image prints out
blank at the receiv-
ing side. Was the original placed so
that the correct side is
scanned? Make sure the original is
placed so that the cor-
rect side is scanned. “Loading a Document”
in the “Fax Unit” sec-
tion of the WorkCentre
C226 User Guide
If the receiving machine is
using thermal paper, was the
thermal paper loaded with
the wrong side out? Check with the operator
of the other machine. _