Xerox Versant 4100 Press, User Documentation

Page: 287 / 430

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Problem
The press control panel is locked up, or the touch screen is completely dark.
Solution
• If the control panel buttons or keyboard do not work, press the power button Off . Wait thirty
seconds, then reboot the system by pressing the power button On .
• If the
Power Saver
button light is on, the press is in the
Power Saver
mode. To cancel the
Power Saver mode, press the Power Saver button.
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Problem
The press does not complete the entire print job.
Solution
• To verify that the press is connected to the network, print a test page from the print server.
• Verify that the power cable is connected to the press and to a suitable power outlet.
• Verify that the network cables are attached securely to the press and seated properly.
• Clear out the print job from the print queue and resend a print job.
• To restart the press, power Off the press, and then power it On .
• Your press may not be configured on the network. To connect the press to the network, contact
your system administrator.
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Problem
The press is taking longer than 1 minute before printing the next job.
Solution
The system requires approximately two minutes when switching print modes in order to make any
necessary adjustments for the next print job, including color-to-color registration, density, charge
levels, bias levels, or other adjustments.
• The system has two print modes selectable at the print server:
– Four color mode, CMYK: cyan, magenta, yellow, and black
– Black and white mode only
• If the next print job is switching print modes, for example from black-only to four-color, the
system requires approximately two minutes to make any necessary adjustments.
• During this time, the touch screen displays the
Adjusting Image Quality
message.
• The next job begins printing once the system completes its adjustments.
Xerox ® Versant ® 4100 Press
User Documentation
287
Troubleshooting