Xerox Versant 4100 Press, User Documentation

Page: 293 / 430

• Contamination can be media related. Look for paper damage, paper dust, or environmental
conditions that may contribute. Ensure media is fresh and properly loaded in the trays.
• If the defect is the specific streak on the back of prints, there may be a secondary-bias transfer
roll (2 nd BTR) failure. Perform the Cleaning the Fuser Assembly with Paper procedure. If the
problem continues, contact the customer support center.
B Baannddiinngg oonn PPrriinnttss
Problem
The print shows lines or bands running from the inboard-to-outboard (IB/OB) direction (side-to-
side direction).
For defects running from the lead-edge to trail-edge (LE/TE) direction, refer to Streaks or Lines on
Prints .
Solution
Measure the frequency of the spot intervals:
• Acquire the measuring tool either from www.xerox.com/VERSANT_4100docs or from the
Nationalization Kit .
• Using the measuring tool, measure the intervals of the defects.
• If the defect is at the interval of 37.5 mm or 147 mm, replace the appropriate drum cartridge.
Refer to Replacing a Drum Cartridge .
• If the defect is at the interval of 154 mm, replace the pressure roll assembly. To replace the
pressure roll assembly, contact your Xerox Technical Customer Support.
• If the defect is at the interval of 375 mm, replace the fuser assembly. To replace the fuser
assembly, contact your Xerox Technical Customer Support.
Xerox ® Versant ® 4100 Press
User Documentation
293
Troubleshooting