Xerox Versant 4100 Press User Documentation Download Page 329

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1. Open the right front door.

2. Open lever

upward (1) and remove any jammed paper (2).

3. If there is difficulty in removing the jammed paper, rotate knob

clockwise (right) (1), and

remove the jammed paper (2).

Note:

There may be extra sheets remaining in the press. To ensure all sheets are removed,

rotate knob

clockwise (right) three times.

Xerox

Versant

4100 Press

User Documentation

329

Troubleshooting

Summary of Contents for Versant 4100 Press

Page 1: ...Version 1 0 November 2020 702P08365 Xerox Versant 4100 Press User Documentation...

Page 2: ...ac are registered trademarks of Apple Computer Inc in the United States and or other countries Microsoft Windows 2000 Windows XP Windows 7 Windows 10 and Microsoft Windows are trademarks of Microsoft...

Page 3: ...Manager Overview 25 Print Server Overview 26 Specifications 27 Performance Specifications 27 Environmental Specifications 28 Getting Help 29 Help on the Xerox Website 29 Print Server Documentation 29...

Page 4: ...ow Before Printing a Job 160 How to Submit a Print Job 160 Printing from Your Computer 161 Printing from the EX or EX P Print Server 161 Information about Printing on Tabs 162 Feeding Devices 163 Dual...

Page 5: ...peated Paper Misfeeds Jams or Wrinkles 289 Multiple Sheets Fed From the Same Tray 289 Excessive Paper Curl on Printed Output 290 Reducing Dry Ink Toner Consumption 291 Image Quality IQ Troubleshooting...

Page 6: ...Information from the Press Touch Screen 343 Fault Messages 345 Trays 8 and 9 Troubleshooting 347 Trays 8 and 9 Troubleshooting 347 Troubleshooting Finishing Devices 354 Interface Decurler Module Trou...

Page 7: ...ocumentation 7 1 Learning About This chapter contains Safety 8 Press Overview 17 PredictPrint Media Manager Overview 25 Print Server Overview 26 Specifications 27 Getting Help 29 Regulatory Informatio...

Page 8: ...to take in order to avoid damage to these areas Warning This symbol alerts users to areas where there is the possibility of personal injury Hot Warning This symbol alerts users to areas where there ar...

Page 9: ...nstructions for your region or marketplace for correct disposal information and procedures Do Not Incinerate the Second Bias Transfer Roll Always refer to the recycling instructions for your region or...

Page 10: ...Open Envelopes Do Not Use Folded Creased Curled or Wrinkled Paper Do Not Use Ink Jet Paper Tray Guides Must Touch Media Load Postcards in the Indicated Direction Load Hole punched Paper as Indicated O...

Page 11: ...agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been...

Page 12: ...electrical shock do not use extension cords power strips or power plugs Always adhere to national and local building fire and electrical codes regarding length of cord conductor size grounding and pro...

Page 13: ...ools for removal Do not remove any of the panels There are no operator serviceable areas in these covers E Eu ur ro op pe ea an n U Un niio on n E EU U L La as se er r S Sa af fe et ty y This product...

Page 14: ...environment Do not set up the Press in line with the cold air flow from an air conditioning system Do not place containers of coffee or other liquid on the Press Do not block or cover the slots and op...

Page 15: ...and Canada Coverage can vary outside these areas For more details contact your Xerox representative WARNING When handling cartridges such as ink or fuser avoid skin or eye contact Eye contact can caus...

Page 16: ...nformation on Environment Health and Safety in relation to this Xerox product and supplies contact the following United States and Canada 1 800 ASK XEROX 1 800 275 9376 Email request to Europe EHS Eur...

Page 17: ...Offset Catch Tray can be connected to the press or other optional inline finishing devices are available Note With the exception of the Offset Catch Tray all other finishing devices require the Inter...

Page 18: ...n nt ts s 1 Dry Ink Toner Cartridges 2 Main Power Switch 3 Circuit Breaker Switch on rear of press 4 Paper Cooling Module 5 Dry Ink Toner Waste Bottle 6 Fuser Module 7 Transfer Module 18 Xerox Versant...

Page 19: ...the press frame locate the plate with the serial number SER A Ad dv va an nc ce ed d O Ov ve er rs siiz ze ed d H Hiig gh h C Ca ap pa ac ciit ty y F Fe ee ed de er r T Tr ra ay ys s 6 6 a an nd d 7...

Page 20: ...ray 5 Trays 6 and 7 Components 1 Paper Jam and Error Indicator Panel 2 Paper Level Indicators 3 Feeder Front Cover 4 Tray 6 5 Tray 7 6 Circuit Breaker Switch 20 Xerox Versant 4100 Press User Documenta...

Page 21: ...se to check the progress of active jobs and detailed information about completed jobs or pending jobs This area also allows you to delete a job cancel printing and to pause jobs 4 Machine Status butto...

Page 22: ...tate as when the press was powered on Press once to clear a current entry Press twice to return to default settings 12 Stop button Press to stop and pause the print job in progress 13 Start button Pre...

Page 23: ...e system and network defaults for your press and to customize particular print jobs by setting or changing parameters for certain features Press the Guest button or the Log in button on the Control Pa...

Page 24: ...vice refer to the appropriate device chapter in this guide The following illustration shows an example of a full system configuration with optional devices attached This is only one example 1 Dual Adv...

Page 25: ...e stock to maximize image quality and color output For Versant Presses the PredictPrint Media Manager application is on the EX or EX P Print Server powered by Fiery With the help of PredictPrint Cloud...

Page 26: ...ry The print server accepts processes and manages document files for job submission to the press The PredictPrint Media Manager application is installed on the print server For information on setting...

Page 27: ...Tray Information For information refer to Paper Tray Information Productivity Information For information refer to Press Productivity Information P Pe er rf fo or rm ma an nc ce e S Sp pe ec ciif fiic...

Page 28: ...mum and maximum allowable temperature and relative humidity limits Operating Environment Versant 4100 Press Required Temperature Range 10 32 C 50 90 F Ambient temperature for optimal image quality and...

Page 29: ...e following sources for more information about your press and its capabilities Resource Location Other documentation for your printer Print Server Documentation For more information refer to the docum...

Page 30: ...or your Xerox Digital Press go to www xerox com VERSANT_4100docs or www xerox com VERSANT_4100support Before you contact Xerox for support ensure that you have the serial number of your Xerox press To...

Page 31: ...t his or her own expense Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user s authority to operate this equipment To maintain compliance wi...

Page 32: ...tween the radiator and your body Cet metteur ne doit pas tre Co plac ou ne fonctionnant en m me temps qu aucune autre antenne ou metteur Cet quipement devrait tre install et actionn avec une distance...

Page 33: ...implex or 1 sided printing you can change the print settings in the print driver Paper Types You can use this product to print on both recycled and virgin paper approved to an environmental stewardshi...

Page 34: ...refer to the User Documentation at www xerox com VERSANT_ 4100docs For more details contact your System Administrator or refer to the System Administrator Guide To enable Auto Power Off mode contact...

Page 35: ...er certain circumstances Penalties of fine or imprisonment can be imposed on those guilty of making such reproductions 1 Obligations or Securities of the United States Government such as Certificates...

Page 36: ...cate of Citizenship or Naturalization Foreign Naturalization Certificates can be photographed 5 Passports Foreign Passports can be photographed 6 Immigration papers 7 Draft Registration Cards 8 Select...

Page 37: ...r than Canada Documents registers or records kept by public officials charged with the duty of making or issuing certified copies thereof where the reproduction falsely purports to be a certified copy...

Page 38: ...information regarding your printer go to Web address www xerox com sds or www xerox co uk sds_eu United States and Canada 1 800 ASK XEROX 1 800 275 9376 For other markets send email request to EHS Eur...

Page 39: ...or more perchlorate containing devices such as batteries Special handling may apply For more information go to www dtsc ca gov hazardouswaste perchlorate B Ba at tt te er ry y R Re em mo ov va all Onl...

Page 40: ...u purchase new equipment your local retailer may be required to take back your old equipment free of charge For more information contact your retailer Business Users in the European Union in accordanc...

Page 41: ...tion 41 2 Working With This chapter contains Power On or Off 42 Job and Machine Status 45 Paper and Media 52 PredictPrint Media Manager 87 Print Job Submission 160 Feeding Devices 163 Finishing Device...

Page 42: ...finish cooling Move the main power switch to the off position C Ciir rc cu uiit t B Br re ea ak ke er r S Sw wiit tc ch h The Circuit Breaker Switch located at the rear of the press Initially check t...

Page 43: ...rected to power off the press with this switch P Po ow we er r B Bu ut tt to on n The power button is located on the right side of the Control Panel Use this button to power ON or OFF the press P Po o...

Page 44: ...inutes of inactivity the press then enters Sleep mode These time intervals for both modes can be changed by the system administrator Refer to the following example Low Power Mode is set to 1 minute Sl...

Page 45: ...ild relationship hierarchy A Ac ct tiiv ve e J Jo ob bs s T Ta ab b 1 Press the Job Status button on the control panel 2 Select the Active Jobs tab 3 From the displayed list select the applicable job...

Page 46: ...tton 5 After verifying the job details select Close M Ma ac ch hiin ne e S St ta at tu us s Press the Machine Status button on the Control Panel to access the Machine Status information including pres...

Page 47: ...r the Current System Software title IP Address and Host Name This is the unique Internet Protocol IP address and host name that identifies the press to the specific network to which it is connected Ma...

Page 48: ...on devices and software installed and the network settings on the system such as port and proxy settings Print and place this report near the press for easy access to information such as the press ser...

Page 49: ...ontrol Panel select the Tools icon and select Setup Billing Impression Mode Billing Impressions Information The Billing Information screen allows you to view the total number of impressions prints rec...

Page 50: ...ches as their A4 equivalent To view the current Billing Impression Mode in effect on the press Press the Tools button on the Control Panel select the Tools icon and select Setup Billing Impression Mod...

Page 51: ...tal number of sheets the press feeds to the output area Each sheet counts as one click on the counter regardless of size or whether it is a one sided or two sided print job All Usage Counters This vie...

Page 52: ...sizes and paper types from various trays and assemble them as part of a single job To select multiple paper trays and insert different papers within one job program this custom job at the print server...

Page 53: ...susceptible to damage from ultraviolet and visible light Ultraviolet light from the sun and fluorescent bulbs is particularly damaging to paper Reduce the exposure of paper to strong lights for long...

Page 54: ...ww xerox com and https www xerox com predictprintmedia Paper Type Paper Size Feed Direction LEF and SEF Trays Weight g m2 Plain paper coated and uncoated B5 A4 A4 Cover B4 A3 SRA3 7 25 x 10 5 in 8 x 1...

Page 55: ...x 11 in or A4 LEF The tray size setting for Tray 2 is set at 11 x 17 in or A3 SEF Note Each feeder tray has a stock loading label When loading media into the tray refer to the labels on the inside pa...

Page 56: ...Postcard Bracket is used the stack height is limited to 200 envelopes Postcard Bracket The postcard bracket is delivered with Trays 6 and 7 from manufacturing The postcard bracket allows you to print...

Page 57: ...ze and feeding tray Note The references to Bond and Cover weight ranges are approximations based on conversion to the nearest standard paper weight and type Productivity Information for Trays 1 3 6 7...

Page 58: ...Film 52 400 g m2 32 ppm 8 5 x 14 in A4 B4 SEF Labels Cast Coated Embossed Textured Film 52 400 g m2 25 ppm 11 x 17 in A3 SEF Labels Cast Coated Embossed Textured Film 52 400 g m2 22 ppm 12 x 18 in SR...

Page 59: ...m 37 ppm 20 5 ppm 18 5 ppm 330 2 x 488 mm 13 x 19 2 in SEF Uncoated Coated and Matte Coated 52 220 g m2 221 350 g m2 40 ppm 36 ppm 20 ppm 18 ppm 8 5 x 11 in A4 LEF Labels Cast Coated Embossed Textured...

Page 60: ...er stock for your print job 2 Pull out the tray slowly until it stops 3 Open the ream of paper with the seam side facing up 4 Fan the sheets before loading them into the tray 5 Extend the paper guides...

Page 61: ...then to set up the stock follow the steps in the Stock Wizard Note For details on setting up the stock in the Stock Wizard refer to Scanning a Media Barcode L Lo oa ad diin ng g P Pa ap pe er r iin n...

Page 62: ...omes to a stop The Stock Wizard opens on the print server 9 Scan the barcode on the stock then to set up the stock follow the steps in the Stock Wizard Note For details on setting up the stock in the...

Page 63: ...job Before running a print job check for any of the following conditions Modifications were made to the Stock Library such as Adding a stock Copying a stock Creating a new stock Editing an existing st...

Page 64: ...ck Wizard 6 Resolve all tray and stock mismatch messages 7 Start your print job P Pa ap pe er r F Fe ee ed d P Pe er rf fo or rm ma an nc ce e iin n T Tr ra ay ys s 6 6 a an nd d 7 7 If misregistratio...

Page 65: ...2 Ensure that the desired paper is loaded into the tray 3 Go to the PredictPrint Media Manager application on the print server On the Tray Properties window verify the correct paper information such a...

Page 66: ...ly without skew and the printed output is satisfactory Close the tray and your task is completed The paper is skewed and the printed output is unsatisfactory proceed to the next step 9 Adjust the righ...

Page 67: ...Return the right side paper feed adjustment lever to its default position by sliding it toward the front of the tray 3 To complete the task close the tray If the paper is skewed and the printed outpu...

Page 68: ...b 12 After the print job finishes open the tray and return both levers to their default positions a Return the rear paper feed adjustment lever to its default position by sliding it to the left b Retu...

Page 69: ...projection use Xerox removable stripe transparency materials These premium transparencies are specifically designed to provide optimum print quality Use of other transparencies may cause press damage...

Page 70: ...t the right edge of the tray with the side to be printed on facing up Loading Transparencies in Tray 5 Bypass Load the transparencies in the LEF portrait direction and align the edge of the transparen...

Page 71: ...Position the holes along the feed edge as shown on the image on the front of the tray Load hole punched paper with the side to be printed on facing up To prevent jams or damage ensure that no plugs pi...

Page 72: ...gainst the right side of the tray for SEF direction Loading Hole punched Paper in Tray 5 Bypass Load and align the edge of the hole punched paper with the holes against the right edge of the tray 72 X...

Page 73: ...re detailed information on how to set up a tab job at your print server If a jam occurs while running tabbed sets cancel the job and start again Loading Tab Stock in Trays 1 2 and 3 Load the tab stock...

Page 74: ...the right edge of the tray and the tabs to the left Loading Straight Collated Tabs Load straight collated tabs with the first blank tab cutout toward the front of the tray Loading Reverse Collated Ta...

Page 75: ...the right edge of the tray and the tabs to the left Loading Straight Collated Tabs Load straight collated tabs with the first blank tab cutout toward the front of the tray Loading Reverse Collated Tab...

Page 76: ...e of the sheet of labels Do not use any sheet where labels are missing as it may damage the press Store unused labels flat in their original packaging Leave the label sheets inside the original packag...

Page 77: ...d jam in the press P Po os st tc ca ar rd ds s Guidelines for Printing on Postcards Always refer to the following guidelines before using postcard stock Tip When printing postcards in Trays 6 or 7 the...

Page 78: ...n Trays 6 and 7 Note Install the postcard bracket before printing postcards 1 Slowly open one of the paper trays until it stops and remove the paper 2 Move the paper guides out to their largest positi...

Page 79: ...bracket in place 5 Load the postcard stock SEF and against the right side of the tray 6 Adjust the paper guides against the stock 7 Close the paper tray and confirm the new settings at the print serv...

Page 80: ...lopes For envelope guidelines and limitation information refer to the Customer Expectation and Installation Guide Supported Envelope Sizes For supported envelope sizes refer to the Customer Expectatio...

Page 81: ...left side of the tray 1 and remove the bracket 2 4 Install the postcard bracket a Sit the bracket on the locating pins on the upper frame and in the grooves on the bottom of the tray b Tighten the thu...

Page 82: ...ht of the tray 6 Adjust the paper guides against the stock 7 Close the paper tray and confirm the new settings at the print server 8 Run your print job 9 Upon completion of your print job remove the r...

Page 83: ...rinted from the tray 1 Slowly open one of the paper trays until it stops and remove the paper 2 Move the paper guides out to their largest position 3 Locate the Envelope Support Kit 4 Install the L sh...

Page 84: ...tic piece in the bottom of the tray so that it fits along the right side of the tray and into the corner to the right of the envelope bracket that you installed b Place the magnet at the end of the pi...

Page 85: ...envelope stock and the envelope supply kit components from the tray 12 Place the envelope supply kit components into storage 13 Store the remaining envelopes in their original packaging Loading Envel...

Page 86: ...er r T Tr ra ay ys s 8 8 a an nd d 9 9 For information refer to Dual Advanced Oversized High Capacity Feeder Trays 8 and 9 L Lo oa ad diin ng g P Po os st t P Pr ro oc ce es ss s M Me ed diia a iin n...

Page 87: ...Note The administrator specifies whether the Stock Library feature appears on the main window of the PreditPrint Media Manager application The administrator sets this feature in Administration System...

Page 88: ...you can download the stock lists from the PredictPrint Cloud Server 1 Open a Web browser then go to https www xerox com predictprintmedia 2 Click Download Stock List A webpage appears with download o...

Page 89: ...ck extension distinguishes the stocks that were created copied and stored in the library 4 Select all the files in the stock directory with the stock extension 5 Select either Edit Copy or Ctrl C 6 Op...

Page 90: ...code scanner then load the paper in the tray or you can load the paper then scan the barcode When you scan the barcode the PredictPrint Media Manager application connects to the PredictPrint Cloud ser...

Page 91: ...tock properties are correct You can select the orientation of the paper that feeds into the press Long Edge Feed or Short Edge Feed On the Setup screen the Stock Wizard performs automatic setup routin...

Page 92: ...ou can also load the media first then scan the barcode If the barcode is registered already in the PredictPrint Cloud server after you scan the barcode the Stock Wizard displays the stock properties a...

Page 93: ...the PredictPrint Stock Library at any time L Lo oa ad diin ng g M Me ed diia a w wiit th h t th he e S St to oc ck k W Wiiz za ar rd d To load your media in the paper tray perform the following 1 Open...

Page 94: ...er to Calibration and Profiling Note It is important to remember that these setup routines and all of the other print engine adjustments are performed only if needed If the PredictPrint Cloud Server I...

Page 95: ...ctPrint Stock Wizard skips them 7 At any time during the process to change the information on the previous screen click Go Back 8 At any time during the process to cancel the stock setup routines clic...

Page 96: ...Wiiz za ar rd d On the Advanced screen the PredictPrint Stock Wizard guides you through a series of advanced settings that include semi automatic and automatic setup routines For any semi automatic se...

Page 97: ...done through the PredictPrint Stock Wizard the process uses Full Width Array and requires 60 pages If needed you can perform additional calibration or profiling outside of the Stock Wizard using the h...

Page 98: ...rs A yellow triangle icon appears on the tray that is loaded with the stock you are setting up 2 Hover the cursor over the yellow triangle icon The list of required manual setup routines appears 3 To...

Page 99: ...o oc ck k W Wiiz za ar rd d T Ta ab b As an Administrator the Stock Wizard tab allows you to make changes to the following features Stock Wizard Guided Stock Setup Paper Calibration and Profiling Alig...

Page 100: ...condary Transfer Voltage Setup To enable or disable the automatic setup for secondary transfer voltage for Secondary Transfer Voltage Setup select the On Off toggle button Other Routines To enable or...

Page 101: ...utes 5 minutes 5 To save your changes click Apply 6 To exit the Administrator mode click User Administrator then click Log Out Load PredictPrint Database from Device This procedure requires that you h...

Page 102: ...cessing the Stock Library feature If the Stock Library feature is restricted it is available to the Administrator only Change Password Use this setting to change the administrator password Default Lan...

Page 103: ...dow manually When the preset time is reached the window closes automatically 6 To save changes select Apply 7 Close the System tab then return to the PredictPrint Media Manager main window 8 To exit t...

Page 104: ...r then click Log Out Setting the Default Language Use the Language feature to switch from the currently displayed language to a different language The language selected here affects only the PredictPr...

Page 105: ...n the main window of the PreditPrint Media Manager application The administrator sets this feature in Administration System If the Stock Library feature is not displayed on the PredictPrint Media Mana...

Page 106: ...he PredictPrint Media Manager main window f To exit the administrator mode click User Administrator then click Log Out For more information refer to Restrict Operator Stock Library Access S St to oc c...

Page 107: ...an existing stock from the All Media list edit the stock properties then save it to the Stock Library list as a new stock Delete icon Select this option to delete a stock from the Stock Library Select...

Page 108: ...own Move to Bottom Tip Regardless of the sorting selection you can move and arrange columns in any order that you need for example move the Weight column to the right of the Coating column Stock Libra...

Page 109: ...Select the appropriate stock size from the menu If Custom is selected enter the customer stock size information width height and inches or millimeters then select OK Type Select the stock type from th...

Page 110: ...c ck k L Liib br ra ar ry y f fr ro om m T Tr ra ay y P Pr ro op pe er rt tiie es s The Stock Library list contains the names of all the stocks that are specific to your press The Stock Library list i...

Page 111: ...when you have disabled the Stock Wizard Adding a Stock Entry from the All Media List 1 From the PredictPrint Media Manager main window click Stock Library The Stock Library window appears 2 Select the...

Page 112: ...tock within the Stock Library list click the Move Up and Move Down icons Creating a New Stock from Tray Properties Note The option to create and save a new stock using the Stock Library is needed only...

Page 113: ...new date and time which indicates when the changes were made Removing a Stock from the Stock Library 1 From the PredictPrint Media Manager main window click Stock Library The Stock Library window appe...

Page 114: ...and not the stock loaded in it The Apply to tray field shows either Default Profile or a selected profile Select Profile Select this option to open the Select Alignment Profile window and choose a pr...

Page 115: ...t job Before running a print job check for any of the following conditions Modifications were made to the Stock Library such as Adding a stock Copying a stock Creating a new stock Editing an existing...

Page 116: ...es or options Stock Properties Advanced Stock Setup T Tiip ps s f fo or r U Us siin ng g t th he e T Te es st t P Pr riin nt t O Op pt tiio on n Before you use the Test Print option review the followi...

Page 117: ...CMYK Select this for color output 5 Select Start An Information window displays stating Test Print in Progress Upon completion of the test prints the Information window closes 6 Retrieve the test prin...

Page 118: ...ets of test prints contact your Customer Support Center for further assistance It may take multiple adjustments to the Advanced Stock Setup options and running test prints before the printed output me...

Page 119: ...ting each option This allows you to evaluate the printed output and determine whether or not it is acceptable If it is acceptable no further adjustments are required If the output is unacceptable do o...

Page 120: ...rom one print server to another Furthermore because the option is dependent on print server implementation this option may not function as detailed here When this option is unchecked no or false stock...

Page 121: ...Aligner Roll Pressure Use this option with special paper types that slip or skew thereby causing image misregistration on the printed output This feature is also used with some light weight or heavy...

Page 122: ...occurs with thin paper in environments such as high temperature and high humidity then reduce the amount of loop in the minus direction Pre Gate Roll Adjustment This will adjust the pregate roll nip...

Page 123: ...res Using the Auto Adjustment Option for Secondary Transfer Voltage Adjustment and Using the Manual Adjustment Option for Secondary Transfer Voltage Adjustment Transfer Output Adjustment for Trail Edg...

Page 124: ...adjustment profiles are created and maintained from the Profiles feature on the PredictPrint Media Manager on the print server For detailed information and instructions refer to Profiles feature and...

Page 125: ...vent your output from curling For more information refer to the Paper Curl Correction feature C Cr re ea at tiin ng g o or r M Mo od diif fy yiin ng g A Ad dv va an nc ce ed d S St to oc ck k S Se et...

Page 126: ...revious steps and run more test prints until the desired printed output is achieved If the output continues to be unacceptable after multiple sets of test prints contact your Customer Support Center f...

Page 127: ...t Window 2 for Secondary Transfer Voltage Adjustment After the press runs a test print a second Test Print window displays For information on which option to use for either the Auto or Manual adjustme...

Page 128: ...ck Properties window select and modify the stock attributes as required including entering a new or revised stock name selecting a stock size color and other attributes If using the Secondary Transfer...

Page 129: ...of this procedure and if the output continues to be unacceptable contact the Customer Support Center for further assistance P Pa ap pe er r C Cu ur rll C Co or rr re ec ct tiio on n When paper is expo...

Page 130: ...From the Interface Decurler Module the amount of curl correction is changed by selecting a related button on the control panel The LEDs display the current selected amount of curl correction The Inte...

Page 131: ...the output curl of the paper Always use this setting first before using other custom settings Types A B and C Custom Curl Correction Test Print Button for Paper Curl Correction Refer to the latest st...

Page 132: ...he current output or value For example with an upward curling output select the next value of Medium Upward Selecting a value that is two or more higher or lower can apply too much correction and ther...

Page 133: ...l Correction Medium Upward or Medium Downward 8 Custom Curl Correction Severe Large Upward or Severe Large Downward 9 If paper curl still persists after trying several or all of these settings try dec...

Page 134: ...sted in Recommended Order for Using Paper Curl Correction Test Print Options 6 Select Test Print The Test Print Paper curl correction Tray 1 3 5 6 7 8 9 window opens with secondary test print options...

Page 135: ...es are used at the point of need for specialized print jobs Fold Adjustment Profiles The Fold Adjustment feature allows you to adjust the fold position for various paper types and set adjustment value...

Page 136: ...profiles can be used to ensure optimum output quality of your prints Alignment adjustments can be made when the position of the output image is misaligned or skewed This results in expansion or contr...

Page 137: ...ges on sides 1 and 2 are the same size the stretching of the paper causes the image on side 1 to be slightly larger than the image on side 2 Creating an Alignment profile for these types of jobs allow...

Page 138: ...when the image is straight on the page but the corners are slanted not at right 90 degree angles to each other This option adjusts the image digitally on the drum so that it aligns with the paper for...

Page 139: ...rofile always perform the Pre alignment Procedure and then perform the Auto Alignment Procedure The press includes an internal color calibration function referred to as Full Width Array The Full Width...

Page 140: ...ensity Levels are available only with the Grid 90 Front Back Test Print This is the default test print that the Alignment feature uses 8 Select the Start button The press runs a test print and perform...

Page 141: ...improvement click Cancel to revert to the original settings Before selecting either OK or Cancel continue to the next step 9 Review the test print output and choose one of the following The test print...

Page 142: ...This allows you to see the registration marks for side 1 and side 2 if 2 sided output was selected Choose one of the following If the alignment on the output is acceptable continue to the next step If...

Page 143: ...or edit an existing alignment profile for adjusting Side 1 and Side 2 image output 1 From the PredictPrint Media Manager main window select Profiles The Profiles window appears 2 Ensure that the Alig...

Page 144: ...ed profile procedure for example AlignmentProfile2 is displayed on the Alignment window and can be selected at any point of need in the future F Fo olld d A Ad dj ju us st tm me en nt ts s The Fold Ad...

Page 145: ...type of fan fold Z Fold output is delivered to the C Z Folder Output Tray Z Fold Half Sheet As with a regular Z Fold the Z Fold Half Sheet has two folds that are folded in the opposite directions The...

Page 146: ...nd Trim Options The Crease and Trim options are only available with the following Fold options Bi Fold Single Sheet Bi Fold Multiple Sheet Bi Fold Multiple Sheets Stapled Trim Selection The optional T...

Page 147: ...Profile Properties window opens 4 Type in a new name or if needed edit the existing name It is recommend that you use a name such as Single Fold Plain or something that indicates the fold type 5 From...

Page 148: ...the fold position is now correct a Select the Test Print button b Select the desired tray c If you use the Trim settings ensure that On is selected for the Test Print Trim option d Select the Start b...

Page 149: ...rom the output area of the press 11 Measure the sample output and record the bi fold position on a sheet of paper 12 Select the correct the bi fold position for the multiple sheets option Left Side of...

Page 150: ...s 3 Select either the New or Edit button If you are editing an existing fold adjustment select the desired profile from the list and then select the Edit button The New or Existing Profile Properties...

Page 151: ...st prints to ensure that the fold and staple positions are now correct a Select the Test Print button b Select the desired tray c If you use the Trim or Skew Correction settings ensure that On is sele...

Page 152: ...nd record both C Fold positions on a sheet of paper 11 Use the Up and Down Arrow buttons and enter the measurement value that you obtain during the previous step in the A Length window and the B Lengt...

Page 153: ...ies depending on the selected Fold Type 9 Obtain the printed samples from the output area of the press 10 Measure the sample output and record both Z Fold positions on a sheet of paper 11 Use the Up a...

Page 154: ...Print window displays 8 Select the desired tray and then select the Start button Upon completion of the test prints the New or Existing Profile Properties window reopens Note This screen varies depen...

Page 155: ...e crease position for various paper types The Crease Adjustment feature also helps minimize dry ink toner peel and provides a smoother fold edge Note Access the Crease Adjustment feature from the Fold...

Page 156: ...regular Z Fold the Z Fold Half Sheet has two creases that are folded in the opposite directions The difference between a regular Z Fold and a Z Fold Half Sheet is that the half sheet is not creased i...

Page 157: ...uble Parallel Fold In Double Parallel Folds the paper is creased with the two outside fold panels each folding toward the middle One half of the sheet of paper is nested inside the other half Accordio...

Page 158: ...a Manager main window select Profiles The Profiles window appears 2 Select the Fold Adjustment tab The Fold Adjustment option appears 3 Select either the New or Edit button If you edit an existing cre...

Page 159: ...d samples from the output area of the press 12 Measure the sample output and record the crease position values on a sheet of paper 13 Use the Up and Down Arrow buttons and enter the measurement value...

Page 160: ...n residing on the print server desktop only and not at the press At the PredictPrint Media Manager main window set up and manage the stock types profiles associated with a stock the Stock Library and...

Page 161: ...m your computer select the file you want to print and open it in its application 2 Select File Print 3 Select a print server queue 4 For the print queue select Properties 5 Select output options such...

Page 162: ...the following Precut tabs can only print 1 sided There are specific job settings that you need to define such as tab order sequence number of bank sets stock weight paper size and insertion before or...

Page 163: ...o extend the paper capacities by providing two additional trays This optional feeding device contains Trays 8 and 9 These trays feed a variety of stock sizes including standard heavyweight and large s...

Page 164: ...en nt ts s 1 Paper Jam and Error Indicator Panel 2 Paper Level Indicators 3 Optional Tray 5 Bypass 4 Circuit Breaker Switch 5 Tray 8 6 Tray 9 7 Feeder Front Cover 8 Top Drawer on Trays 6 and 7 164 Xer...

Page 165: ...in 12 mm Paper with cutouts or perforations Stapled paper Damp paper Thermal or heat transfer paper Envelopes with windows metal clasps side seams or adhesives with release strips Padded envelopes Env...

Page 166: ...ou can access the latest RML or TSL version from www xerox com and https www xerox com predictprintmedia Paper Size Ranges for Trays 8 and 9 Minimum Size Maximum Size 98 x 146 mm 3 86 x 5 75 in 330 2...

Page 167: ...line located on the guides 8 Gently push in the tray until it comes to a stop The Stock Wizard opens on the print server 9 Scan the barcode on the stock then to set up the stock follow the steps in t...

Page 168: ...d 9 These levers are used to improve paper feed accuracy and to reduce paper skew problems 1 Rear Paper feed Adjustment Lever 2 Right side Paper feed Adjustment Lever Improving Paper Feed Performance...

Page 169: ...ray open and continue to the next step 8 Retrieve and evaluate the printed output choose one of the following The paper is fed accurately without skew and the printed output is satisfactory Close the...

Page 170: ...s satisfactory perform the following 1 Open the tray 2 Return the right side paper feed adjustment lever to its default position by sliding it toward the front of the tray 3 Close the tray and your ta...

Page 171: ...fter the print job finishes open the tray and return both levers to their default positions a Return the rear paper feed adjustment lever to its default position by sliding it to the left b Return the...

Page 172: ...removable stripe transparency materials These premium transparencies are specifically designed to provide optimum print quality Use of other transparencies may cause press damage and result in excessi...

Page 173: ...n Position the holes along the feed edge as shown on the image on the front of the tray Load hole punched paper with the side to be printed on facing up To prevent jams or damage ensure that no plugs...

Page 174: ...Refer to the print server documentation for more detailed information on how to set up a tab job at your print server If a jam occurs while running tabbed sets cancel the job and start again Loading T...

Page 175: ...vinyl labels or dry gum labels Only print on one side of the sheet of labels Do not use any sheet where labels are missing as it can damage the press Store unused labels flat in their original packag...

Page 176: ...postcards in Trays 8 or 9 the Postcard Bracket is required Always install the postcard bracket before loading and printing postcards from these trays Postcards can be printed from Trays 5 6 7 8 and 9...

Page 177: ...Note Install the postcard bracket before printing postcards 1 Slowly open one of the paper trays until it stops and remove the paper 2 Move the paper guides out to their largest position 3 To remove t...

Page 178: ...e 5 Load the postcard stock SEF and against the right side of the tray 6 Adjust the paper guides against the stock 7 Close the paper tray and confirm the new settings at the print server 8 Run your pr...

Page 179: ...ys s 8 8 a an nd d 9 9 S Sp pe ec ciif fiic ca at tiio on ns s Item Specification Sheet size Refer to Paper Specifications for All Trays Paper weight 52 400 g m2 Paper capacity 2000 sheets per tray to...

Page 180: ...provides the following functions Communication between the press and the attached finishing device An aligned paper path between the press and the attached finishing device Cooling and decurling of t...

Page 181: ...dicator I In nt te er rf fa ac ce e D De ec cu ur rlle er r M Mo od du ulle e C Cu ur rll C Co or rr re ec ct tiio on n Tip The purpose of this curl correction is to fix paper curl as it leaves the pr...

Page 182: ...on the printed output quickly and at the point of need use the manual curl up or down buttons If the printed output contains too much curl after using these buttons refer to Advanced Stock Setup and...

Page 183: ...When Auto is selected the indicator to the right of the button is illuminated This mode has seven automated settings for controlling paper curl three upcurl settings three downcurl settings and mid ra...

Page 184: ...up button There are three upward curl correction values The top three indicators show which level of upward curl correction is selected The top indicator is the highest amount of upward curl correcti...

Page 185: ...selected The bottom indicator is the lowest amount of downward curl correction that can be applied to a printed output Pressing the curl up button changes the curl correction levels as shown Pressing...

Page 186: ...the Inserter device is not printed on however the paper is placed into the printed output at selected locations Note The Inserter device sometimes is referred to as the post process inserter or the i...

Page 187: ...following buttons only if paper curl continues after setting the curl correction level to the highest or lowest setting on the Interface Decurler Module IDM 3 Manual Curl Up Button When the printed ou...

Page 188: ...fore you use tray T1 review the following guidelines Remove the remaining paper from the tray Load all the paper required for the job into the tray To use saddle stitch and bi fold options ensure that...

Page 189: ...print server 3 From the Tray Properties window enter or verify the correct paper information 4 Select OK to save the information and close the Tray Properties window Printing on Special Media Hole pun...

Page 190: ...es the inclusion of paper into the finished set the press checks that paper Is loaded in tray T1 before it starts printing This setting increases the wait time between sets which causes decreased prod...

Page 191: ...A Ad dv va an nc ce ed dP Pu un nc ch h P Pr ro o The GBC AdvancedPunch Pro is an automatic hole punch module that integrates with the press to streamline the production of reports directories pricing...

Page 192: ...www xerox com gbc advancedpunch pro H Hiig gh h C Ca ap pa ac ciit ty y S St ta ac ck ke er r H HC CS S Note This optional finishing device requires the Interface Decurler Module The High Capacity Sta...

Page 193: ...y in the event of electrical failure or a short circuit 6 Top cover Open this cover to clear paper jams 7 Stacker tray cart Collated sets up to a total of 5000 sheets are transported to the stacker tr...

Page 194: ...le button Press this button to output a sample sheet to the top tray 2 Unload button Press this button to stop printing and remove paper Unloading the Stacker Tray or Cart Note The HCS may be unloaded...

Page 195: ...ec ciif fiic ca at tiio on ns s Item Specification Tray capacity Top tray 500 sheets Stacker tray or cart 5000 sheets Note The values are based on paper less than 80 g m2 Paper size Top tray Standard...

Page 196: ...an 254 mm 10 in in the cross feed direction require 330 mm 13 in minimum measurement in the feed direction C Cr re ea as se e a an nd d T Tw wo o S Siid de ed d T Tr riim mm me er r Note This optional...

Page 197: ...and blinks when the container is full 3 Upper cover Open this cover to clear paper jams 4 Lower cover Open this cover to empty the Trimmer Waste Container C Cr re ea as se e a an nd d T Tw wo o S Sii...

Page 198: ...in and A3 media Folded output is produced by selecting the Fold feature For network print jobs select the Fold feature from the print driver For copy and scan jobs select the Fold feature from the sc...

Page 199: ...nce between a regular Z Fold and a Z Fold Half Sheet is that the Z Fold Half Sheet is not folded in two equal folds The two folds are unequal which allows one edge of the Z Fold Half Sheet to have a l...

Page 200: ...Description 1 C Z fold output tray Receives output sheets 2 C Z fold output tray button Press this button to open the C Z fold output tray C Z Fold Output 200 Xerox Versant 4100 Press User Documentat...

Page 201: ...lotech 90 P Pr ro od du uc ct tiio on n R Re ea ad dy y P PR R F Fiin niis sh he er rs s Note These optional finishing devices require the Interface Decurler Module Three Production Ready PR Finishers...

Page 202: ...Tray Stapler Optional Basic Punch P Pr ro od du uc ct tiio on n R Re ea ad dy y P PR R B Bo oo ok klle et t M Ma ak ke er r F Fiin niis sh he er r The Production Ready PR Booklet Maker Finisher provi...

Page 203: ...Tray Stapler Optional Basic Punch The Production Ready PR Finisher Plus serves as an interface to transfer paper between the press and any third party Document Finishing Architecture DFA device attac...

Page 204: ...e 2 Finisher Module Paper Jam and Error Indicators 3 Finisher Top Tray 4 Finisher Stacker Tray 5 Finishing Transport 6 Finishing Transport Paper Jam and Error Indicators 7 Finishing Transport Front Co...

Page 205: ...tray angle For normal usage keep the tray in its lower default position Important Continual usage of the tray in the upper position may cause paper jams or output sheets to fall from the tray upon del...

Page 206: ...output stack to fall out of the tray If this happens set the curl correction level on the Interface Decurler Module to its lowest level and set curl correction on the Inserter setting to downward For...

Page 207: ...ligns any small size stock that goes on the top tray such as small sheets postcards and envelopes To install the Top Tray Aligner Accessory on a Production Ready Finisher do the following 1 Empty the...

Page 208: ...157 g m2 or heavier with up curl may cause paper jams If this occurs set the curl correction level on the Interface Decurler Module to its highest setting On the Inserter set the curl correction to up...

Page 209: ...ok klle et t O Ou ut tp pu ut t B Bu ut tt to on n o on n t th he e P Pr ro od du uc ct tiio on n R Re ea ad dy y B Bo oo ok klle et t M Ma ak ke er r F Fiin niis sh he er r Press this button to remo...

Page 210: ...Width 257 488 mm Paper weight Top tray 52 400 g m2 Stacker tray 52 400 g m2 Booklet tray 60 350 g m2 Tray capacity Top tray 500 sheets Stacker tray without staples 8 5 x 11 in A4 PR Finisher 3000 she...

Page 211: ...tandard size Maximum A3 Tabloid 11 x 17 in Minimum 2 hole or 3 hole JIS B5 4 hole A4 16K Custom size Height 203 297 mm Width 182 431 8 mm Paper weight Uncoated 52 220 g m2 Coated 72 200 g m2 Number of...

Page 212: ...mber of pages is within the limit staple faults can occur depending on the following conditions Type of paper such as Gloss Coated Paper Environment where the press is installed such as room temperatu...

Page 213: ...er area of the finisher Flattens the booklet spine thereby reducing the booklet thickness and giving it the appearance of a perfect bound book Trims and cuts away the face edge of the booklet resultin...

Page 214: ...rimmer area of the device The covers cannot be opened during normal operation or when the press is idle The covers can be opened only when an indicator is lit and a jam or fault occurs within the Squa...

Page 215: ...Trimmer device The lower indicator with the lock icon lights when the trimmer waste container is pulled out or when it is full Note If El E2 or E3 is lit the left and right covers can be opened and th...

Page 216: ...Based on the finished booklet size the booklet is moved until the trail edge reaches the trimmer cutter The trail edge is trimmed cut this is based on the finished booklet size entered for the trimme...

Page 217: ...on lightweight paper 100 g m2 or lower The least amount of pressure that can be applied to the booklet is 2 2 Select this setting 1 Low Low 1 when you want less pressure applied to the spine of the b...

Page 218: ...e and discard them The trim feature can be switched on or off When the feature is on you can adjust the trim setting in 0 1 mm 0 0039 in increments depending on your requirements for the finished book...

Page 219: ...0 mm 5 5 x 8 5 in 24 lbs 90 g m2 125 14 3 210 x 298 mm 8 5 x 11 in A4 149 x 210 mm 5 5 x 8 5 in 32 lbs 120 g m2 135 10 4 210 x 298 mm 8 5 x 11 in A4 149 x 210 mm 5 5 x 8 5 in 20 lbs 75 g m2 125 10 5 2...

Page 220: ...r re eF Fo olld d T Tr riim mm me er r S Sp pe ec ciif fiic ca at tiio on ns s Item Specifications Paper size Maximum 330 x 457 mm 13 x 18 in Minimum 216 x 270 mm 8 5 x 11 in A4 SEF Trim capacity 5 20...

Page 221: ...lude Print Speed Up to 9 ppm Simplex Mode only Paper Weights Uncoated 52 220 g m2 Coated 52 220 g m2 Maximum Paper Size 330 x 660 mm Maximum Printable Area 323 x 654 mm To use this feature you must fe...

Page 222: ...Quick Access tab for Paper size click Custom d Set the Width and Height of the paper as you did at the press Control Panel Note that the terms for the paper dimensions are different on the server The...

Page 223: ...nting the job Note It is useful to print the file first with no trim to see how much trim is needed to achieve the full bleed of page images To produce booklets with three sided trimming for a full bl...

Page 224: ...ack covers a Load the pre printed cover stock into the Inserter Tray T 1 b From the print server go to PredictPrint Media Manager Stock Wizard c Scan the barcode on the stock then select Tray T1 from...

Page 225: ...weight for the booklet media is important when creating the profile The number of sheets used in the sets varies based on the selected paper weight C Cr re ea at tiin ng g a a P Pr ro of fiille e f f...

Page 226: ...tated too far down and onto the bottom sheet select Right of Fold 22 Set the distance of the offset using the Up Arrow As you enter the amount in millimeters the image of the staple position changes t...

Page 227: ...onal C Z Folder you can produce C and Z folds on 8 5 x 11 in or A4 sheets You also can create engineering Z Fold on 11 x 17 in or A3 B4 stock This is also called Z Fold Half Sheet The Z Fold or Z Fold...

Page 228: ...X P P P Pr riin nt t S Se er rv ve er rs s You can insert printed and folded sheets into documents as long as they are not booklets created by imposing and folding large sheets For example document se...

Page 229: ...s a an nd d T Ta ab bs s iin nt to o t th he e P Pr riin nt te ed d O Ou ut tp pu ut t w wiit th h t th he e E EX X a an nd d E EX X P P P Pr riin nt t S Se er rv ve er rs s 1 If needed load the main...

Page 230: ...pre printed or blank sheets or tabs Use a comma to separate the numbers 13 For Paper Size select the size of your tabs 8 5 x 11 in Tab LEF or A4 Tab LEF 14 For Media Type select Tab stock uncoated or...

Page 231: ...9 Select Print on the finishing tab to release the job Xerox Versant 4100 Press User Documentation 231 Working With...

Page 232: ...point or shorting out a part may result in fire or electrical shock Use the materials and supplies specifically designed for your equipment The use of unsuitable materials may result in poor performa...

Page 233: ...er on the back of prints you can initiate this procedure manually Cleaning the Fuser Assembly with Paper Note If you still notice contaminants on the back of the prints after running this procedure co...

Page 234: ...you notice white or light streaks on prints to resolve this issue clean the ROS windows with the following procedure Important Use only the cleaning wand and cloth pad provided when performing this p...

Page 235: ...for all four ROS windows 6 Replace the cleaning wand tool into the storage area on the inside panel of the left front door 7 Close the left and center front doors of the press P Pe er rf fo or rm miin...

Page 236: ...formation about calibrating the print server refer the System Administrator Guide for the press Also refer to the print server documentation F Fu ullll W Wiid dt th h A Ar rr ra ay y Accessed from the...

Page 237: ...ss maintains the best image quality with less or no down time Note Refer to your print server user documentation when performing the calibration workflow of the print server in conjunction with the pr...

Page 238: ...nt density across all color bars as indicated by the arrows in the above illustration If acceptable select Save and Close If the results are not acceptable repeat the previous steps of this procedure...

Page 239: ...ottle 1 45 000 Dry Ink Toner yield projections are based on 7 5 percent area coverage per color 4 colors 30 percent at standardized conditions on A4 or 8 5 x 11 in for Xerox Digital Color Xpressions 2...

Page 240: ...onsumable item With some customer replaceable units CRUs the screen indicates that the press may continue to run print jobs without immediately replacing the item Otherwise when it is time to replace...

Page 241: ...toner waste container trays 6 9 feeder rolls and consumables for any additional optional devices that are configured with the press Note The status of the suction filter is not shown but a message dis...

Page 242: ...ent multifeeds single feeds or blank prints in the stack of the output prints 1 Feed Roll 2 Nudger Roll 3 Separator Roll 1 Locate Tray 5 Bypass on top of Trays 6 and 7 2 Lift up and open the bypass tr...

Page 243: ...Install a new feed roll by squeezing the metal shaft at both ends and sliding it into place 4 Remove the nudger roll and install a new one a Remove the nudger roll by squeezing the metal shaft at both...

Page 244: ...ce 6 Close the bypass tray cover 7 Verify that the tray is operating correctly by feeding paper from the bypass tray 8 Log in as the administrator or ask the administrator to perform the following ste...

Page 245: ...trol panel When prompted select Logout R Re ep plla ac ciin ng g t th he e F Fe ee ed d R Ro olllls s f fo or r T Tr ra ay y 6 6 a an nd d 7 7 To perform this procedure the feed roll kit is required T...

Page 246: ...then squeezing the metal shaft on both ends with your other hand b Lift out the nudger roll c Install a new nudger roll by squeezing both ends of the metal shaft and while pushing down on the black ta...

Page 247: ...the tray and set aside the assembly 4 With the separator roll assembly out replace the feed roll a To remove the feed roll squeeze both ends of the metal shaft and lift out b To install a new feed ro...

Page 248: ...h up b Insert the assembly into the frame c Slide the assembly all the way to the right using the pin as a guideline d Ensure the device is all the way into the slots and the three screw areas align e...

Page 249: ...components are reset to zero 0 j Exit administrator mode by pressing the Log In or Out button on the control panel When prompted select Logout R Re ep plla ac ciin ng g a a D Dr ry y I In nk k T To on...

Page 250: ...When the auger turns without resistance the dry ink toner cartridge is ready for installation 7 Install the dry ink toner cartridge by aligning it straight out from the press and gently sliding in un...

Page 251: ...any dry ink toner from spilling 4 Continue slowly pulling out the bottle until it is removed from the press a While grasping the handle with one hand grip the top of the bottle with the other hand Th...

Page 252: ...the system automatically resets the High Frequency Service Item HFSI usage counter for this CRU component to zero 0 Check the consumables Supply screen to verify the reset R Re ep plla ac ciin ng g t...

Page 253: ...onto the filter box area a Make sure to first insert the left two tabs of the cover into the left side of the box area b Then push the entire cover flush to the press 8 Insert the Torx driver with th...

Page 254: ...pted select Logout R Re ep plla ac ciin ng g a a D Dr ru um m C Ca ar rt tr riid dg ge e You need to replace a drum cartridge if it has reached the end of its component life if it is damaged by light...

Page 255: ...nd Center Front doors 3 Turn the R1 R4 Drum Drawer Handle clockwise to the unlock position 4 Grasp the Release Handle and pull out the Drum Drawer until it stops Xerox Versant 4100 Press User Document...

Page 256: ...or dry ink toner waste on the bottom of the catch pan under the drum cartridges b Use a clean cloth to wipe down the catch pan 7 Open the bag containing the new drum cartridge Place the new drum cartr...

Page 257: ...nd wear marks you may require the use of two fusers one when running 8 5x 11 in A4 stock and the other when running 12 x 18 in 304 8 x 457 2 mm or larger stock This is especially true for the graphic...

Page 258: ...widths not shown in this table Changing the Fuser Width ID The press is installed with a default standard fuser type that is suitable for all media sizes paper widths However when removing the fuser...

Page 259: ...rform this procedure power off the press and allow fifty minutes for the fuser to cool down Always observe the warning labels inside the press 1 If required have the system administrator update the NV...

Page 260: ...opriate jumper to the exposed white connector at the front of the fuser assembly by pushing the two ends together There is no release To disconnect simply pull apart 8 Position the fuser front cover o...

Page 261: ...ed items for replacing the feed rolls C Ch he ec ck kiin ng g t th he e S St ta at tu us s o of f C Co on ns su um ma ab blle es s When a consumable is reaching the time it needs to be replaced a mess...

Page 262: ...see additional consumables such as the trays 6 7 8 and 9 feeder rolls and other consumables for any additional optional devices that are configured with the press R Re ep plla ac ciin ng g t th he e...

Page 263: ...ent multifeeds single feeds or blank prints in the stack of the output prints 1 Feed Roll 2 Nudger Roll 3 Separator Roll 1 Locate Tray 5 Bypass on top of Trays 8 and 9 2 Lift up and open the bypass tr...

Page 264: ...Install a new feed roll by squeezing the metal shaft at both ends and sliding it into place 4 Remove the nudger roll and install a new one a Remove the nudger roll by squeezing the metal shaft at both...

Page 265: ...the tray is operating correctly by feeding paper from the bypass tray 8 Log in as the administrator or ask the administrator to perform the following steps to reset the High Frequency Service Item HF...

Page 266: ...Tray 8 and 9 feed rolls To perform this procedure the feed roll kit is required The kit contains all the required items for replacing the feed rolls Important If replacing the feed rolls for both tray...

Page 267: ...then squeezing the metal shaft on both ends with your other hand b Lift out the nudger roll c Install a new nudger roll by squeezing both ends of the metal shaft and while pushing down on the black ta...

Page 268: ...he slots c Pull the assembly out towards you until completely removed from the tray and set aside the assembly 4 With the separator roll assembly out replace the feed roll a To remove the feed roll sq...

Page 269: ...nge shafts of the separator roll and lift out of the assembly b Install a new separator roll into the black notches of the assembly using the same technique 6 Reinstall the separator roll assembly int...

Page 270: ...panel press the Tools button b From the screen that displays select the Tools icon c Select System Settings Common Service Settings Maintenance d Use the up down arrow buttons to access the next Maint...

Page 271: ...of the Crease and Two Sided Trimmer Note The waste container can be emptied before it is full and also while the printer is running When the waste container reaches the full condition the following ch...

Page 272: ...hat you remove all waste and debris especially beneath the frame that is located behind the container use the cleaning rod to remove any remaining waste from inside the trimmer 5 Return the cleaning r...

Page 273: ...Reorder Quantity Staple Cartridge and Staple Waste Container for the PR Finisher the PR Booklet Maker Finisher and the PR Finisher Plus 4 staple cartridges 5 000 staples per cartridge and 1 staple was...

Page 274: ...about the percentage of remaining life for each consumable 4 Use the up and down arrows to see additional consumables such as the finisher staples the staple waste container and other consumables for...

Page 275: ...1 Open the finisher front cover 2 Pull out R1 3 Holding the staple cartridge at the position indicated by the arrow remove it from the unit Xerox Versant 4100 Press User Documentation 275 Working With...

Page 276: ...ront cover Replacing the Booklet Staple Cartridge for Saddle Stitching Note Ensure that the press is not running before performing this procedure Note This procedure is applicable only or the PR Bookl...

Page 277: ...artridge to remove it Note There are two booklet staple cartridges provided Check the message to see which cartridge needs replacing 4 While holding the tabs on the new staple cartridge push in the ca...

Page 278: ...ne Important Before you perform this procedure ensure that the press is not running When you replace the staple waste container keep the press powered on If the press is powered off it does not recogn...

Page 279: ...rk 3 Pull out R5 4 Place the used staple waste container into the supplied plastic bag Note Do not disassemble the used waste containers Return the used staple waste containers to the Customer Support...

Page 280: ...s a message when hole punch waste container is full When the message appears empty the container of all paper scraps Important Before you perform this procedure ensure that the press is not running Wh...

Page 281: ...comes full before a full message displays causing a fault to occur 4 Return R4 to its original position 5 Close the finisher front cover P PR R F Fiin niis sh he er r P Pllu us s M Ma aiin nt te en na...

Page 282: ...ontainer reaches the full condition an indicator lights on the top of the SquareFold Trimmer device A message also appears on the press indicating that it is full When the message appears dispose of t...

Page 283: ...raps Note Ensure that the container is completely emptied If any waste or scraps remain the container will become full before a message appears causing the press to malfunction 4 Reinsert the empty wa...

Page 284: ...284 Xerox Versant 4100 Press User Documentation Working With...

Page 285: ...his chapter contains General Troubleshooting 286 Image Quality IQ Troubleshooting 292 PredictPrint Media Manager Troubleshooting 304 Paper Jams 324 Fault Information 343 Trays 8 and 9 Troubleshooting...

Page 286: ...2 Ensure the power switch inside the center front door is set to the On position then at the control panel press firmly on the Off button 3 Ensure that the power supply is 200 240 V volts 30A amperes...

Page 287: ...restart the press power Off the press and then power it On Your press may not be configured on the network To connect the press to the network contact your system administrator T Tiim me e I In nt te...

Page 288: ...s for the tray Check the print server settings Check that the paper is loaded correctly as short edge feed SEF or long edge feed LEF and ensure it matches the paper settings programmed at the print se...

Page 289: ...ce the paper in the selected paper tray with paper from a new package Remove any partially fed paper from the trays Remove any torn pieces of paper still remaining inside the press Ensure the paper yo...

Page 290: ...dry ink toner coverage on the print output the greater amount of the dry ink toner mass the more the paper curls The paper weight and whether or not it is coated or uncoated The humidity conditions a...

Page 291: ...st be set or changed only by the customer support representative User Requirement Solution 1 Image Quality IQ Priority These are the press default settings which provide optimum IQ output but increase...

Page 292: ...on n o on n t th he e B Ba ac ck k S Siid de e o of f P Pr riin nt ts s Problem The back side of the printed output contains contamination The contamination is a specific toner defect of 10 15 mm wid...

Page 293: ...the lead edge to trail edge LE TE direction refer to Streaks or Lines on Prints Solution Measure the frequency of the spot intervals Acquire the measuring tool either from www xerox com VERSANT_4100d...

Page 294: ...nt color throughout the page Solution Perform Cleaning the Raster Output Scanner ROS Window Areas Run the Performing the Clean Toner Procedure Perform Adjusting Automatic Density Uniformity Refer to U...

Page 295: ...tool either from www xerox com VERSANT_4100docs or from the Nationalization Kit If spots occur every 147 mm on the output print the Halftone Test Pattern to determine which color drum is affected To...

Page 296: ...rt Center If spots or bands occur every 147 mm on the prints a drum cartridge is damaged or light shocked Replace or swap the appropriate drum cartridge refer to Replacing a Drum Cartridge If the defe...

Page 297: ...d IB OB direction refer to Banding on Prints Solution Perform Cleaning the Raster Output Scanner ROS Window Areas If streaks or lines continue after cleaning the ROS windows check for drum failure Xer...

Page 298: ...re en nt tiia all o on n P Pr riin nt ts s Problem The inboard and outboard edges of the output prints shows dry ink toner deletions density inconsistency or is lacking in color depth This occurs mai...

Page 299: ...or Mottle I Im ma ag ge e D De en ns siit ty y Problem Print output is too light faint or washed out solid areas not black or inconsistent shading part of image missing Xerox Versant 4100 Press User D...

Page 300: ...of halftone test patterns to identify which color is affected Go to www xerox com VERSANT_4100docs and download the Halftone Test Pattern PDF Print several sets of the Halftone Test Pattern PDF Determ...

Page 301: ...paper tray guides are touching the edges of the loaded paper Push the tray in completely Refer to Image Registration Perpendicularity Skew and Magnification U Un nf fu us se ed d P Pr riin nt ts s o o...

Page 302: ...and Media Storage Guidelines load a new ream of paper into the selected paper tray Perform the Cleaning the Fuser Assembly with Paper procedure Refer to Unfused Dry Ink or Toner on Output T Tr ra aiil...

Page 303: ...al on Prints Solution Create a custom stock and add to the Stock Library Refer to Creating a New Stock from the Stock Library Feature or Creating a New Stock from Tray Properties Refer to Uneven Densi...

Page 304: ...rofiling or print custom barcodes in the Stock Wizard while the press is busy Solutions Before you perform any of the setup routines in the Stock Wizard ensure that the press is not busy U Un na ab bl...

Page 305: ...with special media that tends to jam as a result of the air flow that is introduced by Tray Air Assist This setting turns off Tray Air Assist 2 Change the Enable Tray Heater setting Use this feature t...

Page 306: ...r curl Solutions 1 If your press configuration includes the Interface Decurler Module IDM s confirm that the IDM Curl Correction option on the IDM control panel is set to Auto For more information ref...

Page 307: ...curl continues to persist after trying several or all of these settings try decreasing the image density on the print job or use a different type of paper If paper curl is still a problem after decre...

Page 308: ...ias transfer roll 2nd BTR this is where the image is transferred from the belt to the paper This feature is accessed from PredictPrint Media Manager Stock Library Stock Properties Advanced Setup Trans...

Page 309: ...wing guidelines Adjust the image in the following order Registration Perpendicularity Skew and Magnification Choose only one option at a time then run a set of test prints to evaluate the output Deter...

Page 310: ...ditional adjustments are required 4 Change the Regi Loop setting Note Use Regi Loop only if Alignment Profile or Aligner Roll Pressure did not correct registration and or skew problems Use this featur...

Page 311: ...the paper is torn select this option to release the paper from the pregate roll Note Selecting Off disables the Alignment Roll Pressure setting After changing the setting run test prints and evaluate...

Page 312: ...ent in increments of 1 or 2 After each incremental adjustment run test prints and evaluate the output to determine if additional adjustments are required 2 If feeding paper from trays 6 9 and if the p...

Page 313: ...e option the Pre Gate option must be On Access the option from PredictPrint Media Manager Stock Library Stock Properties Advanced Setup Pre Gate Roll Adjustment From the Pre Gate Roll Adjustment menu...

Page 314: ...and then select Edit 4 Type in a new name or if desired edit the existing name 5 To complete the procedure refer to Fold Adjustment Procedures Select the desired fold adjustment procedure and complet...

Page 315: ...dvanced Stock Setup Problem The printed output contains trail edge deletions Solutions Change the Transfer Output Adjustment for Trail Edge setting This feature is used to adjust the voltage ratio on...

Page 316: ...mm Determined by test print output Table 3 2 Perpendicularity Option or Setting Default Value Adjust ment Step Incre ments Available Range Recommended Incremental Adjustment Side 1 0 0 0 1 1 0 to 1 0...

Page 317: ...n or Setting Default Value Adjust ment Step Incre ments Available Range Recommended Incremental Adjustment Left and Right Sides Equal N A N A N A N A Left Side of Fold is Longer 0 0 0 1 0 0 20 0 mm De...

Page 318: ...y test print output Sheets in Set 2 Left and Right Sides Equal N A N A N A N A Left Side of Fold is Longer 0 0 0 1 0 0 20 0 mm Determined by test print output Right Side of Fold is Longer 0 0 0 1 0 0...

Page 319: ...by test print output A Ad dv va an nc ce ed d S St to oc ck k S Se et tu up p f fo or r S St to oc ck k P Pr ro op pe er rt tiie es s Table 3 11 Stock By Name and Multifeed Detection Option or Setting...

Page 320: ...ustment Side 2 150 1 10 to 300 Perform Auto Adjustment Table 3 14 More Advanced Stock Setup Features Option or Setting Default Value Adjust ment Step Incre ments Available Range Recommended Incrementa...

Page 321: ...m 0 3 mm Alignment Profile Default Distinct Selections Available Available selections will be based on the Profiles created by the user Determined by test print output Fold Adjustment Profile Default...

Page 322: ...Moderate Small Upward or Moderate Small Downward Custom Curl Correction Medium Upward or Medium Downward Custom Curl Correction Severe Large Upward or Severe Large Downward 1 Sided Face Down Default D...

Page 323: ...Upward Slight Upward No Curl Slight Downward Moderate Downward Medium Downward Severe Downward Follow recommended sequential order Default Type A Type B Type C Custom Curl Correction Slight Very Small...

Page 324: ...The Registration area behind the Left Front Door Xerographic Drawer Transfer Drawer and Paper Handling Drawer Fuser Assembly and Decurler area behind the Center Front Door Inverter and Entrance Exit...

Page 325: ...t to the horizontal position 3 Slowly pull out the transfer drawer until it stops Note If paper is jammed in the drawer while pulling it out stop pulling when the jammed paper is visible Hold down the...

Page 326: ...f the transfer drawer remove paper from area 2a by pulling it straight out 5 Open lever 2b upward and remove any jammed paper 6 Return lever 2b to its original position 326 Xerox Versant 4100 Press Us...

Page 327: ...mmed paper out towards the left 8 Open lever 2d upward 1 and lever 2e to the right 2 and remove any jammed paper 3 9 Return levers 2d and 2e to their original positions Xerox Versant 4100 Press User D...

Page 328: ...urn the green handle to the left to lock the drawer in place 2 13 Close the left and center front doors completely The press does not operate when doors or covers are open C Clle ea ar riin ng g J Ja...

Page 329: ...difficulty in removing the jammed paper rotate knob 3b clockwise right 1 and remove the jammed paper 2 Note There may be extra sheets remaining in the press To ensure all sheets are removed rotate kno...

Page 330: ...tion 5 Open lever 5a downward and remove any jammed paper 6 If there is difficulty in removing the jammed paper rotate knob 5b clockwise right 1 and remove the jammed paper 2 330 Xerox Versant 4100 Pr...

Page 331: ...on 8 Open lever 5c downward 1 and remove any jammed paper 2 9 If there is difficulty in removing the jammed paper rotate knob 5d clockwise right 1 and remove the jammed paper 2 Xerox Versant 4100 Pres...

Page 332: ...position 11 To open the exit module drawer grasp handle 4 and rotate handle to the right to the horizontal position 12 Slowly pull out the exit module drawer until stops 332 Xerox Versant 4100 Press...

Page 333: ...ulling it straight out 14 If there is difficulty in removing the jammed paper rotate knob 4a clockwise right 1 and remove the jammed paper 2 15 Open lever 4b to the right 1 and remove any jammed paper...

Page 334: ...d paper open lever 4d to the right 1 and remove the jammed paper 2 17 Return levers 4b and 4d to their original positions 18 Open lever 4c to the right 1 and remove any jammed paper 2 334 Xerox Versan...

Page 335: ...front door completely The press does not operate if a door is open even slightly P Pa ap pe er r J Ja am ms s iin n T Tr ra ay ys s 1 1 3 3 Note Paper is sometimes torn and remains inside the press if...

Page 336: ...1 Open the tray where the paper jam occurred 2 Remove the jammed paper 3 Push the tray in gently until it comes to a stop 336 Xerox Versant 4100 Press User Documentation Troubleshooting...

Page 337: ...Always ensure that all paper jams including any small ripped pieces of paper are cleared before proceeding with any print jobs 1 Remove the paper currently loaded in the Bypass Tray 5 2 Lift and open...

Page 338: ...er enters the print engine Note Follow the jam clearance instructions displayed on the touch screen Always ensure that all paper jams including any small ripped pieces of paper are cleared before proc...

Page 339: ...rn the knob 1c to the right Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the lever 1a to the original position 4 Close the front cover o...

Page 340: ...of paper inside the machine 3 Return the lever 1b to the original position 4 Close the front cover of the feeder module Note If the front cover of the feeder module is not completely closed a message...

Page 341: ...the feeder module 2 Move the lever 1d upward and remove the jammed paper 3 If the paper cannot be removed turn the knob 1c clockwise then remove the jammed paper Xerox Versant 4100 Press User Document...

Page 342: ...osition 5 Close the front cover of the feeder module Note If the front cover of the feeder module is not completely closed a message will appear and the press will not operate 342 Xerox Versant 4100 P...

Page 343: ...e erased Clear all paper jams before resuming print jobs Do not touch components inside the press This can cause print defects Ensure that all paper jams including any small ripped pieces of paper are...

Page 344: ...n If there is only one fault a Fault screen displays If there are multiple faults a list displays underneath the graphical illustration on the Home screen refer to the illustration in the next step 34...

Page 345: ...tact the system administrator F Fa au ullt t M Me es ss sa ag ge es s When a fault occurs such as paper jams open doors or covers or a press malfunction the press stops printing and a message appears...

Page 346: ...the correcting a fault is available by selecting the Faults button on the Home screen The Fault screen displays Find the code for the fault listed at the bottom of the Fault screen 346 Xerox Versant 4...

Page 347: ...alled on Trays 8 and 9 Tip Always ensure that all paper jams including any small ripped pieces of paper are cleared before proceeding with any print jobs 1 Remove the paper currently loaded in the Byp...

Page 348: ...s Tray 5 5 Pull open the Top Drawer located at the top of Trays 6 and 7 6 Lift levers 2a and 2b then remove any paper jams 7 Close levers 2a and 2b 8 Close the Top Drawer 348 Xerox Versant 4100 Press...

Page 349: ...aper jam occurred 2 Remove the jammed paper Note If paper is torn check inside the machine and remove it 3 Gently push in the tray until it comes to a stop Trays 8 and 9 Paper Jams at Lever 1a and Kno...

Page 350: ...he lever 1a to the original position 4 Close the front cover of the feeder module Note If the front cover of the feeder module is not completely closed a message will appear and the press will not ope...

Page 351: ...he lever 1b to the original position 4 Close the front cover of the feeder module Note If the front cover of the feeder module is not completely closed a message will appear and the press will not ope...

Page 352: ...the fault with a brief explanation of corrective actions for clearing the fault If a fault occurs in more than one location the illustration changes to indicate the multiple locations and the required...

Page 353: ...Tip Trays 8 and 9 faults are identified by the codes which start with the three digit number 178 Xerox Versant 4100 Press User Documentation 353 Troubleshooting...

Page 354: ...nally if a fault occurs with an optional device an indicator lights on that device control panel and shows the corresponding area on the device where the fault occurred Always refer to the following i...

Page 355: ...face Decurler Module 1 Open the front cover on the Interface Decurler Module IDM 2 Remove jammed paper a Open lever 1a downward b Turn knob 1b counterclockwise Important To ensure the jammed paper exi...

Page 356: ...paper open lever 1c upward and carefully remove jammed paper 5 Return lever 1c to its original position 6 Close the IDM front cover 7 If required follow the instructions on the press touch screen to c...

Page 357: ...e fault and detailed instructions for correcting the fault Fault Code Information on the Interface Decurler Module When a fault occurs such as paper jams open doors or covers or a press malfunction th...

Page 358: ...ed Clear all paper jams before resuming print jobs Do not touch components inside the press This can cause print defects Ensure that all paper jams including any small ripped pieces of paper are clear...

Page 359: ...ing Paper Jams from Inserter E2 Area 1 Open the Inserter front cover 2 Open lever 1a upward 1 and turn knob 1b counterclockwise 2 Remove jammed paper 3 3 Return lever 1a to its original position Xerox...

Page 360: ...ht 1 and turn knob 1b counterclockwise 2 Remove jammed paper 3 5 Return lever 1c to its original position 6 Close the Inserter front cover Clearing Paper Jams from Inserter E3 Area 1 Open the Inserter...

Page 361: ...med paper may be hidden behind the upper left cover area 3 Return lever 1d to its original position 4 If you have difficulty when removing jammed paper open lever 1a upward 1 and turn knob 1e counterc...

Page 362: ...touch screen also displays a Faults button which provides information about the fault and detailed instructions for correcting the fault The E code on the upper left part of the Fault message display...

Page 363: ...curred Always refer to the following information when clearing paper jams Do not power off the press when removing paper jams Paper jams can be removed with the press still powered on When the power i...

Page 364: ...1 and remove jammed papers 2 3 Return lever 1b to its original position 4 Close the HCS top cover 5 If the press indicates there are additional paper jams follow the instructions to clear the paper an...

Page 365: ...a counterclockwise 2 and remove jammed papers 3 3 Return lever 1b to its original position 4 Close the HCS top cover 5 If the press indicates there are additional paper jams follow the instructions to...

Page 366: ...r 1b upward 1 and rotate knob 1a counterclockwise 2 and remove jammed papers 3 3 Return lever 1b to its original position 4 Open lever 2b upward 1 and turn knob 2c counterclockwise 2 and remove jammed...

Page 367: ...jams follow the instructions to clear the paper and to resume printing Clearing Paper Jams from HCS Area E4 1 Open the HCS top cover 2 Open lever 2a downward 1 and remove jammed papers 2 3 Return lev...

Page 368: ...en the HCS top cover 2 Open lever 2b upward 1 and turn knob 2c counterclockwise 2 and remove jammed papers 3 3 Return lever 2b to its original position 4 Close the HCS top cover 5 If the press indicat...

Page 369: ...l out the stacker cart slowly and remove any jammed paper 4 Push the stacker cart back into its original position 5 Close the HCS front door 6 If the press indicates there are additional paper jams fo...

Page 370: ...E7 1 Remove any output delivered to the top tray 2 Open the HCS top cover 3 Open lever 1b upward 1 and remove jammed papers 2 4 Return lever 1b to its original position 370 Xerox Versant 4100 Press U...

Page 371: ...ustration changes to indicate the multiple locations and the required corrective actions The touch screen also displays a Faults button which provides information about the fault and detailed instruct...

Page 372: ...the output is acceptable and meets customer satisfaction you are finished b If no curl is present and if the output is not acceptable call for service c If curl is present continue to the next step 2...

Page 373: ...th an optional device an indicator lights on that device control panel and shows the corresponding area on the device where the fault occurred Always refer to the following information when clearing p...

Page 374: ...earing Paper Jams from Trimmer Area E1 1 Open the trimmer upper cover 2 Open lever 1a downward 1 lever 1b downward 2 and lever 1d upward 3 Remove jammed paper 4 Note Check behind the upper cover for a...

Page 375: ...paper jams follow the instructions to clear the paper and to resume printing Clearing Paper Jams from Trimmer Area E2 1 Open the trimmer upper cover 2 Rotate knob 2 counterclockwise to align the mark...

Page 376: ...r 1a downward 1 and lever 1b downward 2 4 Turn knob 1c clockwise 1 and remove jammed papers 2 5 Return levers 1a and 1b to their original positions 376 Xerox Versant 4100 Press User Documentation Trou...

Page 377: ...unterclockwise 1 and remove jammed papers 2 8 Return levers 1d and 2a to their original positions 9 Close the trimmer upper cover 10 If the press indicates there are additional paper jams follow the i...

Page 378: ...2 counterclockwise to align the mark on the knob with the unlock position a mark resembling an open padlock 3 Open lever 2c downward 1 and remove jammed paper 2 Note Check behind the upper cover for a...

Page 379: ...re are additional paper jams follow the instructions to clear the paper and to resume printing Clearing Paper Jams from Trimmer Area E4 1 Open the trimmer upper cover 2 Open lever 2c downward 1 lever...

Page 380: ...sheet grasp the top edge at the inner right side of the sheet and gently pull out the sheet to remove it 5 Return levers 2e 1 2d 2 and 2c 3 to their original positions 6 Close the trimmer upper cover...

Page 381: ...om Trimmer Area E5 1 Open the trimmer upper cover 2 Open lever 3a to the right 1 lever 3b to the left 2 3 Rotate knob 3c clockwise 1 and remove jammed paper 2 Xerox Versant 4100 Press User Documentati...

Page 382: ...al positions 6 Close the trimmer upper cover 7 If the press indicates there are additional paper jams follow the instructions to clear the paper and to resume printing Clearing Paper Jams from Trimmer...

Page 383: ...emove jammed paper 4 3 Rotate knob 4d counterclockwise 1 and remove jammed paper 2 4 Open lever 4a to the right 1 and rotate knob 2f counterclockwise 2 Remove jammed paper 3 Note Hold lever 4a while r...

Page 384: ...positions 7 Close the trimmer upper cover 8 If the press indicates there are additional paper jams follow the instructions to clear the paper and to resume printing Clearing Paper Jams from Trimmer A...

Page 385: ...the knob five times or more 3 Pull out and push in the trimmer waste container continuously for three times or more 4 Return lever 3a to its original position 5 If indicator E7 remains lit perform the...

Page 386: ...wer cover b Remove the supplied cleaning rod from its location inside the lower cover c Open lever 3a to the right 1 and open lever 3d to the right 2 386 Xerox Versant 4100 Press User Documentation Tr...

Page 387: ...paper and to resume printing C Cr re ea as se e a an nd d T Tw wo o S Siid de ed d T Tr riim mm me er r F Fa au ullt t M Me es ss sa ag ge es s When a fault occurs such as paper jams open doors or cov...

Page 388: ...13 014 024 and 028 C C Z Z F Fo olld de er r T Tr ro ou ub blle es sh ho oo ot tiin ng g C C Z Z F Fo olld de er r P Pa ap pe er r J Ja am ms s The press stops running and a fault message displays on...

Page 389: ...ts Ensure that all paper jams including any small ripped pieces of paper are cleared before proceeding with print jobs Gently remove the paper taking care not to tear it If paper is torn be sure to re...

Page 390: ...original positions 4 Close the folder front cover 5 If the press indicates there are additional paper jams follow the instructions to clear the paper and to resume printing Clearing Paper Jams from F...

Page 391: ...its original position 4 Close the folder front cover 5 If the press indicates there are additional paper jams follow the instructions to clear the paper and to resume printing Clearing Paper Jams fro...

Page 392: ...fold output tray 2d 3 Open lever 2e to the right 1 and rotate knob 2c counterclockwise 2 Remove jammed paper 3 4 Return lever 2e to its original position 392 Xerox Versant 4100 Press User Documentati...

Page 393: ...aper 3 6 Return lever 2f to its original position 7 Close the C Z fold output tray 2d by pushing it in completely 8 Close the folder front cover 9 If the press indicates there are additional paper jam...

Page 394: ...upper left part of the Fault message displays which error indicator is lit on the C Z Folder indicator panel E1 E7 C Z Folder Fault Code Information When a fault occurs such as paper jams open doors...

Page 395: ...moving paper jams Paper jams can be removed with the press still powered on When the power is turned off all information stored to the system memory will be erased Clear all paper jams before resuming...

Page 396: ...jammed sheet and pull out the sheet to remove it 3 If you have difficulty removing any paper jams rotate knob 1b clockwise 1 and remove the jammed paper 2 4 Return lever 1a to its original position 5...

Page 397: ...lever 1c to the right 1 and rotate knob 1e clockwise 2 Remove the jammed paper 3 Note The jammed paper may be hidden behind the upper cover 3 Return lever 1c to its original position 4 Close the fini...

Page 398: ...E3 1 Pull out the jammed paper from the finisher top tray 2 Open and close the finisher front cover Clearing Paper Jams from Finisher Area E4 1 Open the finisher front cover 398 Xerox Versant 4100 Pr...

Page 399: ...lockwise 2 Remove the jammed paper 3 3 Return lever 1d to its original position 4 Close the finisher front cover Clearing Paper Jams from Finisher Area E5 1 Open the finisher front cover Xerox Versant...

Page 400: ...Remove the jammed paper 3 3 Return lever 1d to its original position 4 Close the finisher front cover Clearing Paper Jams from Finisher Area E6 1 Pull out the jammed paper from the finisher stacker t...

Page 401: ...isher front cover Clearing Paper Jams from Finisher Booklet Area E7 1 Open the finisher front cover 2 Open lever 3a to the left 1 and remove the jammed paper 2 Xerox Versant 4100 Press User Documentat...

Page 402: ...t the Saddle Stitch Unit 3 1 and remove the jammed paper 2 4 Return lever 3a to its original position 5 Gently push in the Saddle Stitch Unit 3 until it stops 6 Close the finisher front cover 402 Xero...

Page 403: ...r front cover 2 Pull out the Saddle Stitch Unit 3 toward you until it stops Note Check lever 3a for paper jam before pulling out the unit 3 Rotate knob 3b counterclockwise 1 and remove the jammed pape...

Page 404: ...front cover Clearing Paper Jams from Finisher Booklet Area E9 1 Open the finisher front cover 2 Rotate knob 3b clockwise 1 and remove the jammed paper from the booklet tray area 2 3 Close the finishe...

Page 405: ...Ar re ea a E E7 7 1 Open the finisher front cover 2 Remove any jammed paper 3 To clear paper jams from Area E7 perform the following a Open lever 3a to the left 1 and lever 3b to the left 2 b Rotate k...

Page 406: ...er to the following procedures for clearing paper jams the PR Finisher Plus Finisher Module areas 1 4 Clearing Paper Jams in Finishing Transport Area 1 Clearing Paper Jams in Finishing Transport Area...

Page 407: ...aper 3 Return lever 1 to its original position 4 Close the Finishing Transport front cover Clearing Paper Jams in Finishing Transport Area 2 1 Open the Finishing Transport front cover Xerox Versant 41...

Page 408: ...Remove the jammed paper 3 Return lever 2 to its original position 4 Close the Finishing Transport front cover Clearing Paper Jams in Finishing Transport Area 3 1 Open the Finishing Transport front co...

Page 409: ...ove the jammed paper 3 Return lever 3 to its original position 4 Close the Finishing Transport front cover Clearing Paper Jams in Finishing Transport Area 4 1 Open the Finishing Transport front cover...

Page 410: ...ues occur with the printed output such as when the sheets are not stapled or the staples are bent Contact the service representative if the problems continue after you have tried the following solutio...

Page 411: ...staple cartridge remove any bent staples otherwise staple jams may occur Use the cover of the staple cartridge only when removing jammed staples Clearing Staple Jams in the Basic Stapler If the staple...

Page 412: ...or any remaining staples 3 Open the unit cover and remove the jammed staples WARNING To avoid personal injury use care when removing jammed staples 4 Reinsert the unit to its original position 5 Close...

Page 413: ...the following procedure to correctly reinsert the staple cartridge into the cartridge unit 1 Open the finisher front cover 2 Pull out R1 3 Open the unit cover and remove the jammed staples WARNING To...

Page 414: ...urt your fingers and nails 5 Turn the unit up while holding the lever then take out the staple cartridge from the unit 6 Remove the outside staples along the line WARNING When removing staples be care...

Page 415: ...ts original position 9 Close the finisher front cover Clearing Staple Jams in the Booklet Stapler Note Ensure that the press is not running before performing this procedure 1 Open the finisher front c...

Page 416: ...he cartridge to remove it 4 Remove any jammed staples WARNING To avoid personal injury use care when removing jammed staples 5 While holding the tabs on the new staple cartridge push in the cartridge...

Page 417: ...ccurs in more than one location the illustration changes to indicate the multiple locations and the required corrective actions The touch screen also displays a Faults button which provides informatio...

Page 418: ...which provides information about the fault and detailed instructions for correcting the fault Tip PR Finisher Plus faults are identified by the codes which start with the three digit numbers 013 and...

Page 419: ...ered on When the power is turned off all information stored to the system memory will be erased Clear all paper jams before resuming print jobs Do not touch components inside the press This can cause...

Page 420: ...3b to the right then remove the jammed paper 5 If necessary close the front cover of the finisher 6 Close the left cover of the trimmer device 7 If the press indicates there are additional paper jams...

Page 421: ...open doors or covers or a press malfunction the press stops printing and a message appears on the press touch screen A graphical illustration shows the location of the fault with a brief explanation...

Page 422: ...entified by the codes which start with the three digit number 013 G Gu uiid de elliin ne es s f fo or r U Us siin ng g t th he e S Sq qu ua ar re eF Fo olld d T Tr riim mm me er r D De ev viic ce e Fu...

Page 423: ...klet Does the booklet contain full page images Are you using preprinted covers with full page images Are you trimming the booklet Considerations for Obtaining Desired Booklet Output Follow these tips...

Page 424: ...he serial number SER C Ca alllliin ng g f fo or r S Se er rv viic ce e 1 Record any displayed fault codes For more information refer to Faults Tab and Fault Messages 2 Record the press serial number a...

Page 425: ...em support user help and service support call the appropriate number For the specific number in your area go to www xerox com VERSANT_4100support Xerox Versant 4100 Press User Documentation 425 Troubl...

Page 426: ...426 Xerox Versant 4100 Press User Documentation Troubleshooting...

Page 427: ...the power saver mode settings Run the Clean the Fuser Assembly with Felt procedure Reset a High Frequency Service Item HFSI counter Use the Fuser NVM Read Write Setting Select and edit other System S...

Page 428: ...428 Xerox Versant 4100 Press User Documentation For Administrators...

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