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Troubleshooting
Phaser 6121MFP Multifunction Printer
User Guide
190
The image is too light, or there
is low image density.
The laser lens is dirty.
Clean the laser lens. See
Cleaning the
Laser Lens
on page 168.
The copy density is set too
light.
Select a darker copy density. See
Making
the Image Lighter or Darker
on page 79.
The paper is damp.
Remove the moist media and replace it
with new, dry media.
There is not much toner left in
one of the cartridges.
Replace any cartridges that have low
toner.
One or more of the toner
cartridges may be defective.
Remove the toner cartridges and inspect
them for damage. Replace any that are
damaged.
The media type set in the
printer driver does not match
the media loaded in the printer
tray.
Specify the correct media type in the
printer driver.
The image is too dark.
The copy density is set too dark
(lighten/darken setting).
Select a lighter copy density. See
Making the Image Lighter or Darker
on
page 79.
The document was not pressed
close enough against the
document glass.
Position the document so that it is
pressed close enough against the
document glass. For details on correctly
positioning the document, see
Basic
Copying
on page 76.
One or more of the toner
cartridges may be defective.
Remove the toner cartridges and inspect
them for damage. Replace any that are
damaged.
The imaging unit may be
defective.
Remove the imaging unit and inspect it
for damage. If damaged, replace it.
Image is blurred, or the
background is lightly stained.
One or more of the toner
cartridges may be defective.
Remove the toner cartridges and inspect
them for damage. Replace any that are
damaged.
The imaging unit may be
defective.
Remove the imaging unit and inspect it
for damage. If damaged, replace it.
The document glass or the
document cover is dirty.
Clean the document glass and cover. For
details, see
Cleaning the Document
Glass and Document Cover
on
page 161.
Symptom
Cause
Solution
Summary of Contents for PHASER 6121MFP
Page 16: ...Safety Phaser 6121MFP Multifunction Printer User Guide 16...
Page 114: ...Scanning Phaser 6121MFP Multifunction Printer User Guide 114...
Page 138: ...Faxing Phaser 6121MFP Multifunction Printer User Guide 138...
Page 158: ...Control Panel Menus Phaser 6121MFP Multifunction Printer User Guide 158...
Page 214: ...Printer Specifications Phaser 6121MFP Multifunction Printer User Guide 214...
Page 226: ...Regulatory Information Phaser 6121MFP Multifunction Printer User Guide 226...
Page 237: ...Index Phaser 6121MFP Multifunction Printer User Guide 237 Z zoom ratio See scale...
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