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Troubleshooting
Phaser 6121MFP Multifunction Printer
User Guide
183
Service Messages
Video I/F Error
A video interface error occurred in
the printer.
Turn off the printer. After a few seconds,
turn on the printer.
Incorrect password
for (xxx) Server
The password is incorrect, so the
indicated server could not be
accessed.
Verify the password and then enter the
correct one.
Invalid Toner
Change (CMYK) toner
An unapproved toner cartridge is
installed.
Install a correct Xerox toner cartridge.
(xxx) cover open
Close (xxx) cover
The indicated cover/door is open.
Close the indicated cover or door.
The imaging unit is not installed.
Install the imaging unit.
An imaging unit incompatible with
the printer is installed.
Replace the imaging unit with a correct
one.
(xxx) is disabled
The TCP/IP, FTP, SMTP or SMB
settings are disabled.
Enable the TCP/IP, FTP, SMTP or SMB
settings in the Connection Setup menu
of the System Menu.
(xxx) is not supported
Clone copying cannot be performed
with the specified paper size.
The maximum possible size for Clone
copying is A4.
Specify a paper size of A4 or smaller.
(xxx) server error
The file cannot be saved on the
indicated server.
Check the status of the indicated server.
Message
Reason
Action
(Error reason)
Code (xxxx)
An error has been detected with the
item indicated (xxxx) in the service
message.
Follow the instructions (use the
Down
Arrow
button to see the instructions in
the printer control panel menu). If the
problem persists, contact Technical
Support.
Message
Reason
Action
Summary of Contents for PHASER 6121MFP
Page 16: ...Safety Phaser 6121MFP Multifunction Printer User Guide 16...
Page 114: ...Scanning Phaser 6121MFP Multifunction Printer User Guide 114...
Page 138: ...Faxing Phaser 6121MFP Multifunction Printer User Guide 138...
Page 158: ...Control Panel Menus Phaser 6121MFP Multifunction Printer User Guide 158...
Page 214: ...Printer Specifications Phaser 6121MFP Multifunction Printer User Guide 214...
Page 226: ...Regulatory Information Phaser 6121MFP Multifunction Printer User Guide 226...
Page 237: ...Index Phaser 6121MFP Multifunction Printer User Guide 237 Z zoom ratio See scale...
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