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Troubleshooting
Phaser 6121MFP Multifunction Printer
User Guide
178
Troubleshooting Overview
This section includes:
•
Printing the Configuration Page
on page 178
•
Printing Printer Test Pages
on page 178
The printer has internal pages that you can print to view information about your printer’s
configuration settings and toner status.
Printing the Configuration Page
The Configuration page provides information about your printer, such as:
•
General information, such as the serial number, Energy Save mode, tray settings, etc.
•
Printer defaults
•
Network settings (Phaser 6121MFP/N and /D printer configurations)
•
Fax settings (Phaser 6121MFP/N and /D printer configurations)
•
Supplies status, including toner cartridge and percent remaining
To print the Configuration page:
1. On the printer control panel, press the
Back/Menu
button to enter the System Menu.
2. Press the
Down Arrow
button to go to
Print Config Page
and then press the
OK
button.
The Configuration page prints.
Printing Printer Test Pages
The printer’s test pages and demo page show the printer’s current ability to print color, grayscale, etc.
You can use these pages when you need to check the printer’s performance or for problems with the
toner cartridges.
To print test pages:
1. On the printer control panel, press the
Back/Menu
button to enter the System Menu.
2. Press the
Down Arrow
button to go to
Information
and then press the
OK
button.
3. Select
Internal Pages
and press
OK
.
4. Select the test page to print:
•
Print Demo Page
: Prints a picture using all CMYK colors.
•
Print Test Page 1
: Prints lines on the page so you can see if there is skew or black toner being
deposited in places where it should not be.
•
Print Test Page 2
: Prints a test page for each CMYK color: yellow, magenta, cyan, and black.
•
Print Test Page 3
: Prints a page showing all four colors. If there are any white streaks in the
printed colors, you know there is a problem with the toner cartridge for that color and that the
toner cartridge may need to be replaced, and that the printer laser lens needs to be cleaned.
5. Press
OK
. The test pages print.
Summary of Contents for PHASER 6121MFP
Page 16: ...Safety Phaser 6121MFP Multifunction Printer User Guide 16...
Page 114: ...Scanning Phaser 6121MFP Multifunction Printer User Guide 114...
Page 138: ...Faxing Phaser 6121MFP Multifunction Printer User Guide 138...
Page 158: ...Control Panel Menus Phaser 6121MFP Multifunction Printer User Guide 158...
Page 214: ...Printer Specifications Phaser 6121MFP Multifunction Printer User Guide 214...
Page 226: ...Regulatory Information Phaser 6121MFP Multifunction Printer User Guide 226...
Page 237: ...Index Phaser 6121MFP Multifunction Printer User Guide 237 Z zoom ratio See scale...
Page 238: ...Index Phaser 6121MFP Multifunction Printer User Guide 238...