en
Faults, causes and remedies
194
WILO SE 2022-05
Code
Fault
Cause
Remedy
405
Electronic module too
hot.
Permissible temper-
ature of the elec-
tronic module is ex-
ceeded.
Ensure permissible ambi-
ent temperature.
Improve room ventilation.
Additional information about causes and remedy:
Adhere to permissible installation position and minimum distance from insu-
lation and system components to ensure sufficient ventilation. Keep cooling
fins free of deposits.
406
Motor too hot.
Permissible motor
temperature is ex-
ceeded.
Ensure permissible ambi-
ent and fluid temperature.
Ensure motor cooling with
unobstructed air circula-
tion.
Additional information about causes and remedy:
Adhere to permissible installation position and minimum distance from insu-
lation and system components to ensure sufficient ventilation.
407
Connection between
motor and module in-
terrupted.
Electrical connection
between motor and
module faulty.
Check the motor module
connection.
Additional information on causes and remedies:
The electronic module can be dismantled to check the contacts between
module and motor. Observe the safety instructions!
408
There is flow through
the pump in the oppos-
ite direction of flow.
External influences
cause flow against
the direction of the
pump’s flow.
Check system function,
install swing check valves
if necessary.
Additional information about causes and remedy:
If flow passing through pump in the opposite direction is too strong, the mo-
tor can no longer start.
409
Incomplete software
update.
The software update
was not completed.
Software update with a
new software bundle is re-
quired.
Additional information about causes and remedy:
The pump can work only once the software update has been completed.
410
Voltage analogue input
overloaded.
Voltage analogue in-
put short-circuited or
too heavily loaded.
Check the cables and con-
sumers connected to the
analogue input power sup-
ply for short circuits.
Additional information about causes and remedy:
The fault impairs the binary inputs. EXT. OFF is set. The pump is stationary.
411
Mains phase missing
(only applies to 3~)
No mains phase
Check the electrical in-
stallation.
Additional information about causes and remedies:
Operation cannot be maintained. Possible causes:
1. Contact fault on mains connection terminal.
2. Fuse of a mains phase has tripped.
420
Motor or electronic
module defective.
Motor or electronic
module defective.
Replace motor and/or
electronic module.
Additional information about causes and remedy:
The pump cannot determine which of the two components is faulty. Contact
service.
421
Electronic module is de-
fective.
Electronic module is
defective.
Electronic module is de-
fective.
Additional information about causes and remedy:
Contact service.
Table 34:
Error messages
Summary of Contents for Yonos GIGA2.0-D
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