V-ZUG 74A, Instructions Manual

Page: 22 / 218

22
TROUBLESHOOTING
Below is a list of some of the possible malfunctions. If the pro-
blem cannot be resolved as described, contact Customer Servi-
ces.
PROBLEM POSSIBLE CAUSE SOLUTION
The coffee is not hot The cups were not preheated.
The infuser has cooled down because
2/3 minutes have elapsed since the last
coffee was made.
The set temperature is too low.
Warm the cups by rinsing them with hot water.
Before making coffee, preheat the infuser by selecting the
RINSING function in the menu.
Change the set temperature (see section “Changing coffee
temperature”).
The coffee is not
creamy enough. The coffee is ground too coarsely.
Wrong type of coffee
Turn the grinding adjustment dial one click anticlockwise
towards “1” while the coffee mill is in operation (fig. 14).
Use a type of coffee for espresso coffee machines.
The coffee is delivered
too slowly or a drop at
a time. The coffee is ground too finely. Turn the grinding adjustment dial one click clockwise towards
“7” while the coffee mill is in operation (fig. 14).
Continue one click at a time until coffee delivery is
satisfactory.
The effect is only visible after delivering 2 coffees.
The coffee is delivered
too quickly. The coffee is ground too coarsely. Turn the grinding adjustment dial one click anticlockwise
towards “1” while the coffee mill is in operation (fig. 14).
Avoid turning the grinding adjustment dial excessively
otherwise when you select two cups, the coffee may be
delivered a drop at a time.
The effect is only visible after delivering 2 coffees.
Coffee does not come
out of one of the
spouts The spouts are blocked. Clean the spouts with a toothpick (fig. 27).
The coffee does not
come out of the
spouts, but from
around the service
door (A2). The holes in the spouts are clogged
with dry coffee dust.
The coffee guide (A3) inside the service
door is blocked.
If necessary, remove coffee deposits with a toothpick, sponge
or stiff bristled kitchen brush (fig. 27-29).
Thoroughly clean the coffee guide (A3), particularly near the
hinges.
Water comes out of
the spouts instead of
coffee. The pre-ground coffee may be blocked
in the funnel (A21). Clean the funnel (A21) with a wooden or plastic fork, clean the
inside of the machine.
The milk does not
come out of the milk
spout (C5). The intake tube is not inserted or is
inserted incorrectly. Insert the intake tube (C4) in the rubber washer in the milk
container lid (fig. 24).
The milk is not well
frothed. The milk container lid is dirty.
The froth regulator is not positioned
correctly.
Clean the milk container lid as described in the section
“Cleaning the milk container”.
Adjust following the instructions in the section “Making
cappuccino”.