2.1 Troubleshooting
2 Troubleshooting Procedures
2
2.1 Troubleshooting
Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is
causing the computer to malfunction. The FRUs covered are:
1. System Board
5. Display
9. Wireless LAN
2. Floppy Disk Drive
6. CD/DVD/Multi Drive 10. Sound components
3. Hard Disk Drive
7. Modem
11. SD card
4. Keyboard
8. LAN
The Diagnostics Disk operations are described in Chapter 3. Detailed replacement procedures
are given in Chapter 4.
The following tools are necessary for implementing the troubleshooting procedures:
1. Diagnostics Disk
2. Phillips screwdriver (2 mm)
3. Toshiba MS-DOS system disk(s)
(You must install the following onto the disk: SYS.COM, FORMAT.COM, FDISK.COM
and FDISK.EXE)
4. 2DD or 2HD formatted work disk for floppy disk drive testing
5. Cleaning kit for floppy disk drive troubleshooting
6. Cleaning kit for CD-RW/DVD, DVD-ROM, DVD-R/-RW and DVD Multi Drive
troubleshooting
7. Printer port LED
8. Printer port wrap around connector
9. PC Card wrap around card
10. Multimeter
11. External monitor
12. PS/2 or compatible keyboard
13. PS/2 or compatible mouse
14. Multimedia sound system with line-in and line-out ports
15. Headphone
16. Microphone
17. USB test module and USB cable
18. TOSHIBA CD-ROM TEST DISK (ZA1217P01/P000204190)
19. DVD-ROM TSD-1 (TOSHIBA EMI DVD Test Media)
Satellite A20 Maintenance Manual (960-444)
2-1
Summary of Contents for Satellite A20 Series
Page 6: ...vi Satellite A20 Maintenance Manual 960 444 ...
Page 11: ...Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 ii Satellite A20 Maintenance Manual 960 444 ...
Page 36: ......
Page 45: ...Chapter 2 Troubleshooting Procedures ...
Page 46: ...2 Troubleshooting Procedures 2 ii Satellite A20 Maintenance Manual 960 444 ...
Page 50: ...2 Troubleshooting Procedures 2 vi Satellite A20 Maintenance Manual 960 444 ...
Page 109: ...Chapter 3 Tests and Diagnostics ...
Page 110: ...3 Tests and Diagnostics 3 ii Satellite A20 Maintenance Manual 960 444 ...
Page 195: ...3 Tests and Diagnostics 3 26 SETUP 3 84 Satellite A20 Maintenance Manual 960 444 ...
Page 196: ...Chapter 4 Replacement Procedures ...
Page 197: ...4 Replacement Procedures 4 ii Satellite A20 Maintenance Manual 960 444 ...
Page 205: ...4 Replacement Procedures 4 x Satellite A20 Maintenance Manual 960 444 ...
Page 426: ...Appendices ...
Page 427: ...Appendices App ii Satellite A20 Maintenance Manual 960 444 ...
Page 439: ...Appendices Appendix A Handling the LCD module A 6 Satellite A20 Maintenance Manual 960 444 ...
Page 473: ...Appendices Apx C Pin Assignments C 26 Satellite A20 Maintenance Manual 960 444 ...
Page 487: ...Appendices Appendix E Key Layout E 6 Satellite A20 Maintenance Manual 960 444 ...
Page 489: ...Appendices Appendix F Wiring Diagrams F 2 Satellite A20 Maintenance Manual 960 444 ...
Page 491: ...Appendices Appendix G BIOS Rewrite Procedures G 2 Satellite A20 Maintenance Manual 960 444 ...
Page 493: ...Appendices Appendix H EC KBC Rewrite Procedures H 2 Satellite A20 Maintenance Manual 960 444 ...
Page 495: ...Appendices Appendix I Reliability I 2 Satellite A20 Maintenance Manual 960 444 ...