Acer Aspire 7100 System User Manual Download

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TravelMate5600/5100&Aspire9400/7100

Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the AIPG/CSD web; for more information,

please refer to

http://csd.acer.com.tw

Summary of Contents for Aspire 7100 System

Page 1: ...TravelMate5600 5100 Aspire9400 7100 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw ...

Page 2: ...2 Revision History Please refer to the table below for the updates made on TravelMate5600 5100 Aspire9400 7100 service guide Date Chapter Updates ...

Page 3: ...spect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and a...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...ral Information 50 Removing the Battery Pack 51 Removing the miniPCI Memory HDD Module Keyboard 52 Seperate the LCD module and main unit 55 Disassemble the main unit 56 LCD Disassembly 63 HDD Disassembly 65 ODD Disassembly 66 Chapter4 Troubleshooting 67 System Check Procedures 68 Power On Self Test POST Error Message 71 Index of Error Messages 72 Phoenix BIOS Beep Codes 74 Index of Symptom to FRU ...

Page 7: ...r InviLinkTM 802 11b g Wi Fi CERTIFIED solution supporting Acer SignalUpTM wireless technology Core Logic T North Bridge South Bridge T 915GM ICH6M T 915PM ICH6M T 910GML ICH6M Memory T DDR2 400 533 SDRAM T Two soDIMM slots 128MB to 1GB per slot T Maxium memory up to 2GB with two 1GB SODIMMs T 512KB system video BIOS in flash ROM shadow RAM supported T Dual Channel support Display T 17 WXGA TFT LC...

Page 8: ...ut support T All DACs support 44 1K 48K 96K 192K sample rate T All ADCs support 44 1K 48K 96K sample rate T At least 2 GPIOs for customized appllications Storage subsystem T HDD T 9 5mm height 2 5 HDD T Easily removable no more than two screws T 40 60 80 100GB T PCI Bus Master Enhanced IDE T Support Ultra DMA100 S M A R T T 40 60 80 100 GB or above T Dual support both PATA and SATA interface T DAS...

Page 9: ... jack SPDIF black jack T Five external USB 2 0 connectors T One DC in jack 1 7mm at left hand side T One Type II PCMCIA CardBus slot T One RJ 11 jack for modem T One RJ 45 jack for LAN Power Supply T 8 cell of 18650 Li Ion battery pack 4800mAh Li Ion T 6 cell of 18650 Li lon battery pack 4000mAh Li Ion option battery T 65W 19V 3 pin AC adaptor Environment T Temperature T Operating 5 oC to 35 oC T ...

Page 10: ... Mobile CPU ALC861 13 CRT 14 LCD USB 5 PORT HDD MINI USB BlueTooth Dothan ENE KB3910 PM39LV040 70JCE 30 30 22 23 LAN 10 100 RTL8110CL 27 Mic In Int MIC In 28 Mini PCI 802 11A B G DDR II 400 MHz 11 12 400MHz 23 TXFM PCMCIA ONE SLOT RJ45 ENE CB1410 PWR SW CP2211 24 25 25 25 400MHz 21 INT SPKR G792 19 SATA 24 25 SATA VRAMx4 24 25 Nvidia G72M V 24 25 Xbus PCB Layer Stackup L1 Signal 1 L2 VCC L3 Signal...

Page 11: ...Chapter 1 5 Outlook View Front Open View Aspire 9400 7100 Just for Starters Icon Item Description ...

Page 12: ...us of Bluetooth communications 5 N A Microphone Internal microphone for sound recording 6 N A Touchpad Touch sensitive pointing device which functions like a computer mouse 7 N A Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button servesw as a four way scroll butotn 8 Power indicator Indicates the computer s power status 9...

Page 13: ...ns the computer on and off 15 N A Easy launch buttons Buttons for launching frequently used programs Icon Item Description 1 N A Speakers Left and right speakers deliver stereo audio output 2 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 3 Microphone in jack Accepts input from external microphones 4 Headphones speaker line out jack with S PDIF support Indicates the ...

Page 14: ...ergency eject hole Ejects the optical drive tray when the computer is turned off location depends on model Icon Item Description 1 N A PC Card slot eject button Ejects the PC Card from the slot 2 PC Card slot Accepts one Type II PC Card 3 Three USB 2 0 ports Connect to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera 4 N A Ventilation slots Enable the computer to stay cool even after ...

Page 15: ...battery for removal 2 Cooling fan Helps keep the computer cool NOTE Do not cover or obstruct the opening of the fan 3 Mini PCI card bay Houses the computer s Mini PCI card 4 Ventilation slots Enable the computer to stay cool even after prolonged use 5 Memory compartment Houses the computer s main memory 6 Hard disk bay Houses the computer s hard disk secured with screws 7 Battery lock Locks the ba...

Page 16: ...m Lock is activated Power Indicates the status of computer s power status Battery Indicates the computer s battery status Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of wireless LAN communication Icon Function Description Icon Function Description Launch keys on page 10 Icon Item Description Item Description Launch keys on page 10 Icon Item Descripti...

Page 17: ...pplication Acer Empowering Technology User programmable Mail Email application User programmable Web Browser Internet browser User programmable P User programmable Acer Empowering Technology on page 1 Launch Manager on page 32 Easy launch button Default application Acer Empowering Technology on page 1 Launch Manager on page 32 Easy launch button Default application ...

Page 18: ...3 button to scroll up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of windows applications NOTE When using the touchpad keep it and your fingers dry and clean The touchpad is sensitive to finger movement hence the lighter the touch the better the response Tapping harder will not increase the touchpad s responsiveness Function Left Button 1 R...

Page 19: ...ock key on the left side of the keyboard Num lock Fn F11 When Num Lock is on the embedded keyboard is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry When Num Lock is off the keys assume cursor and other shortcut functions Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up...

Page 20: ... alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of functions Tab Activates the next Taskbar button E Opens the My Computer window F1 opens Help and Support F opens the Find All Files dialog box M minimizes all windows Shift M undoes the minimize all windows action R opens the Run dialog ...

Page 21: ...rns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn w Volume up Increases the sound volume Fn y Volume down Decreases the sound volume Fn x Brightness up Increases the screen brightness Fn z Brightness down Decrease the screen brightness Fn F1 Fn F2 Fn F3 Fn F4 Fn F1 Fn F2 Fn F3 Fn F4 Fn F1 Fn F2 Fn F3 Fn F4 Fn F1 Fn F2 Fn F3 Fn F4 Fn F5 Fn F6 Fn F7 Fn F8 Fn ...

Page 22: ...o symbol Please refer to www microsoft com typography faq faq12 htm for more information The US Dollar Sign 1 Open a text editor or word processor 2 Either press at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies according to the language settings Alt Gr 5 Note www microsoft com typography faq faq12 htm Shift 4 N...

Page 23: ... please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Set up Procedure 1 Run Acer GridVista and select your preferred screen configuration for each display fr...

Page 24: ...cking on Start All Programs and then Launch Manager to start the application Norton AntiVirus Norton AntiVirus is an anti virus software that finds and repairs infected files and protects against viruses to keep your computer data safe and secure How do I check for viruses A Full System Scan scans all files on your computer To perform a system scan Note Easy launch buttons on page 22 Note Easy lau...

Page 25: ... My Computer 4 Under Actions click Scan 5 When the scan is complete a scan summary appears Click Finished You can schedule customized virus scans that run unattended on specific dates and times or at periodic intervals If you are using the computer when the scheduled scan begins it runs in the background so that you do not have to stop working For more information refer to the Norton Antivirus Hel...

Page 26: ...e by optimizing disk space memory and registry settings T Acer eRecovery Management backs up recovers data flexibly reliably and completely T Acer eSettings Management accesses system information and adjusts settings easily T Acer eNet Management hooks up to location based networks intelligently for selected models T Acer ePower Management extends battery power via versatile usage profiles T Acer ...

Page 27: ...crypt decrypt a file the supervisor passowrd and the file specific password The supervisor passwork is a master password that cna decrypt any file on your system the file specific password will be used to encrypt files by default or you cna choose to enter your own file specific password when encrypting a file NOTE The password used encrypt a file is the unique key that the system needs to decrypt...

Page 28: ...T Optical drive deivces includes any kind of CD ROM or DVD ROM drives T Floppy disk drives 3 5 inch disks only To activate Acer eLock Management a password must be set first Once set you may apply lock to any of the three kinds of devices Lock s will immediately be set without any reboot necessary and will remain locked after rebooting until unlocked If you do not set a password Acer eLock Managem...

Page 29: ...e performance of your Acer notebook It provides you with the following options to enhance overall system performance T Memory optimization releases unused memory and check usage T Disk optimization removes unneeded items and files T Speed optimization improves the usability and performance of your Windows XP system ...

Page 30: ...idden partition on your system s HDD User created backups are stored on D drive Acer eRecovery Management provides you with T Password protection T Recovery of applications and drivers T Image data backup T Back up to HDD set recovery point T Back up to CD DVD T Image data recovery tools T Recover from a hidden partition factory defaults T Recover from the HDD most recent user defined recovery poi...

Page 31: ... Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status Furthermore Acer eSettings Management enables you to optimize your Windows operating system so your computer runs faster smoother and better Acer eSettings Management also T Provides a simple graphical user interface for navigating through the program effortlessly T Displays general sys...

Page 32: ...ption to set Acer eNet Management to start automatically when you boot up your PC Acer eNet Management automatically detects the best settings for a new location while offering you the freedom to manually adjust the settings to match your needs simply by right clicking on the icon in the taskbar Acer eNet Management can save network settings for a location to a profile and automatically apply the ...

Page 33: ... brightness and other settings or click on buttons to turn the following functions on off Wireless LAN Bluetooth CardBus Memory Card Audio and Wired LAN DC Mode To suit your usage there are four pre defined profiles Entertainment Presentation Word Processing and Maximum Battery Or you can define up to three of your own profiles Create new power scheme 1 Assign a name for the new scheme 2 Choose ex...

Page 34: ...nced Settings to T Set alarms T Re load factory defaults T Select what actions will be taken when the cover is closed and set passwords for accessing the system after Hibernation or Standby T View information about Acer ePower Management ...

Page 35: ...Chapter 1 29 Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolutions XGA and SVGA ...

Page 36: ...5GM 915PM 910GML ICH6M Super I O controller ICH6M LPC interface Audio controller Azalia Audio Controller ALC861 Video controller UMA for 915GM and 910 GML Nvidia G72MV Hard disk drive controller ICH6M Keyboard controller ENE KB3910 DVI controller CH7307 PCMCIA controller ENE CB 1410 DDR soDIMM controller 915GM 915PM BIOS Item Specification BIOS vendor Phoenix BIOS Version Phoenix First BIOS BIOS R...

Page 37: ...00Mbps PCI LAN LAN chip Realtek 8100CL LAN connector type RJ45 Feature Support WOL from S5 support jumbo frame file deployment Wireless LAN Item Specification Card Type Mini PCI Mode 802 11 a b g Intel 2915ABG 802 11 b g Intel 2200BG Antenna Built in 2 antenna Has to be placed on the top of LCD on the sides of LCD latch the wire of antenna can t be placed under the panel Must use WNC PIFA type Sup...

Page 38: ... rate All DACs support 44 1K 48K 96K 192K sample rate All ADCs support 44 1K 48K 96K sample rate Internal microphone one internal microphone 2 digital picrophone array Internal speaker Quantity Yes 2 at least 1 5W 30cc for each Support VoIP Universal jack PCMCIA Port Item Specification PCMCIA controller ENE CB1410 Supports card type Type II Number of slots One Access location Right Side Supports 3...

Page 39: ...nterface I O pin Pin 7 SMC SMBus clock interface I O pin Pin 8 Pin 9 GND Battery Negative Terminal 17 1 LCD Panel Item Specification Vendor model name AUO B170PW03 V3 AUO B170PW03 V4 QDI QD17TL02 06 SAMSUNG LTN170WX L05 1 LTN170WX L05 H LG LP171WP4 TL02 Screen Diagonal mm 17 1 WXGA 17 1 WXGA 17 1 WXGA 17 1 WXGA Active Area mm 367 20 W x229 50 H 367 20 W x229 50 H 367 20 W x229 50 H 367 20 W x232 9...

Page 40: ...LVDS Support Color Native 262K colours Native 262K colours Native 262K colours Native 262K colours Viewing Angle typ Horizontal Right Left Vertial Upper Lower 45 45 20 35 45 45 15 35 65 65 45 55 45 45 15 35 Temperature Range C Operating Storage shipping 0 to 50 20 to 60 0 to 50 25 to 60 0 to 50 20 to 60 0 to 50 20 to 60 Item Specification Vendor model name LITEON 65W PA 1650 02 WR YELLOW 1 7X5 5X1...

Page 41: ...e Interface Item Specification Vendor Model Name Segate SATAST98823AS HGST SATA 1 5G NCQ MORAGA HTS541080G9SA 00 Segate SATA ST9100824AS LF HGST NCQMORAGA HTS541010 G9AT00 Segate SATA ST9120821AS LF Toshiba SATAI1 5G W NCQ MK1234GSX Capacity MB 80000 100000 120000 Bytes per sector 1024 512 512 512 Data heads 3 4 4 4 Drive Format Disks 2 2 2 Spindle speed RPM 5400 RPM 5400 RPM 5400 RPM Performance ...

Page 42: ...transfer rate disk buffer Mbytes s 56 25 56 25 56 25 Data transfer rate host buffer Mbytes s 100 MB Sec Ultra DMA Mode 5 100 MB Sec Ultra DMA Mode 5 100 MB Sec Ultra DMA Mode 5 DC Power Requirements Voltage tolerance 5V DC 5 5V DC 5 5V DC 5 8X DVD Dual Interface Item Specification Vendor model name PHILIPS SDVD8441 Performance Specification Transfer rate KB sec Sustained DVD 10 9Mbytes sec Typ CD ...

Page 43: ...sec CD 3600Kbytes sec Sustained DVD Min 10 15Mbytes sec CD 3500 Kbytes sec Access Time Typical DVD Random Access 125 ms DVD Full Stroke 165ms CD Random Access 105ms CD Full Stroke 160ms DVD Random Access 100 ms DVD Full Stroke 190ms CD Random Access 95ms CD Full Stroke 180ms Buffer Memory 2MB 2MB Interface Compliant to ATA ATAPI 5 ATA ATAPI 6 MMC 3 and SFF8090 Ver5 Revision 1 2 Applicable disc for...

Page 44: ... DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD I Video CD MPEG 1 CD Text PhotoCD Enhance CD CD extra I Trax CD and UDF DVD ROM DVD Video DVD Audio DVD R single multi border DVD R single multi session DVD RW DVD RW DVD RAM CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD I Video CD MPEG 1 CD Text PhotoCD Enhance CD CD extra I Trax CD and UDF DVD ROM DVD Video DVD Aud...

Page 45: ...prior to power off the whole system Dimensions and Weight Item Details Model Aspire 1690 Aspire 3510 Deminsions 400mm W x 295mm D x 31 4 39 9mm H Weight 3 79Kg Environmental Requirements Item Specification Temperature Operating 5 35 C Non operating 20 65 C storage package Humidity Operating 20 80 without condensation Altitude Operating sea level 0 to 10 000ft Storage sea level 0 to 40 000ft Power ...

Page 46: ...eft right keys zx T To choose a parameter use the cursor up down keys wy T To change the value of a parameter press p or q T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in squ...

Page 47: ...ystem KBC Version This field reports the keyboard controller version of the system Serial Number This item will show the Serial number of system Asset Tag Number This item will show the Asset Tag number of the system Product Name This field will show product name Manufacturer Name This field will show manufacturer name UUID This will be visible only when there is an internal LAN device present Pho...

Page 48: ... on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector Network boot When this is selected Boot from LAN feature is enabled When this is not selected Boot from LAN...

Page 49: ...cted users can modify device boot priority by pressing F12 key during POST When this is not selected device boot priority will not be adjustable during POST D2D Recovery Allow user to enable disable the Disk to Disk recovery Parameter Description ...

Page 50: ...et this password protects the BIOS Setup Utility from unauthorized access Set System password is set Clear System password is not set Length No more than 8 characters Characters 0 9 A Z not case sensitive Set User Password PhoenixBIOS Setup Utility Info Main Boot Item Specific Help Supervisor Password Is Clear User Password Is Clear Enter Set Supervisor Password Password on Boot Supervisor Passwor...

Page 51: ...password currently can not be changed or disabled To change or disable it turn off the system and enter Setup immediately after turning it back on Press Enter to input change or disable hard drive password Enter Password on boot Defines whether a password is required or not while the events defined in this group happened The following sub options are all requires the Supervisor password for change...

Page 52: ... OK The password setting is complete after user presses enter If the current password entered does not match the actual current password If the new password and confirm new password strings do not match Setup Notice Changes have been saved continue Setup Warning Invalid password Re enter Password continue Setup Warning Password do not match Re enter Password ...

Page 53: ...ce and movew the device up or down f and r specifies the device fixed or removable x exclude or include the device to boot Shift 1 enables or disables a device 1 4 Loads default boot sequence PhoenixBIOS Setup Utility Info Main Security Exit Item Specific Help Use or to select a device then press F6 to move it up the list or F5 to move it down the list Press Esc to escape the menu F1 Help Select I...

Page 54: ...ng Setup data to CMOS Load Setup Default Load default values for all SETUP items Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Info Main Security Boot Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Change Va...

Page 55: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 56: ...ves you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order ...

Page 57: ...ylar or tape to fasten the FFC FPC connectors cable you may need to tear the tape or mylar before you disconnect different FFC FPC connectors NOTE There are several types of screws used to secure bottom case and upper case assembly The screws vary in length Please refer the picture below group the same type of screws together during service disassembling Please also remember the screw location for...

Page 58: ...52 Chapter 3 Removing the Battery Pack 1 Release the battery lock 2 Slide the battery latch 3 Remove the battery pack 07 ...

Page 59: ...I and Memory 1 Remove the two screws securing the miniPCI cover 2 Remove the miniPCI cover 3 Disconnect the wireless antenna 4 Remove the wireless LAN card 5 Remove the two screws securing the RAM door and remove the RAM door 6 Press the left and right latches to pop up the memory ...

Page 60: ...D cover 2 Remove the HDD cover 3 Pull the HDD outward a little bit and remove the HDD Removing the keyboard 1 Open the notebook 2 Remove the middle cover 3 Release the four keyboard latches 4 Pull the keyboard and trun it over 5 Disconnect the keyboard FFC from the mainboard ...

Page 61: ...Chapter 3 55 6 Remove the keyboard from the main unit ...

Page 62: ... Tear off the tape on the wireless antenna 3 Pull out the wireless antenna 4 Remove the two screws securing the LCD hinge on the bottom 5 Remove the two screws securing the LCD hinge on the rear panel 6 Remove the two screws securing the LCD hinge as shown 7 Remove the LCD module from the main unit ...

Page 63: ... case 1 Disconnect the touchpad board FFC from the mainboard 2 Disconnect the function keyboard FFC from the mainboard 3 Remove the three screws on the upper case 4 Remove the 25 screws on the lower case 5 Lift up the upper case and disconnect the lid switch cable ...

Page 64: ...ard 2 Remove the four screws securing the function keyboard bracket 3 Remove the function keyboard bracket 4 Pull the function keyboard up disconnecting the microphone cable and remove the function keyboard Removing the Touchpad Board 1 Disconnect the touchpad board FFC from the touchpad board 2 Remove the touchpad bracket from the upper case ...

Page 65: ...Chapter 3 59 3 Remove the touchpad board Removing the ODD 1 Remove the ODD from the main unit ...

Page 66: ...the Dummy Card 1 Remove the dummy card from the main unit Removing the Mainboard 1 Disconnect the fan cable from the mainboard 2 Disconnect the speaker cable from the mainboard 3 Remove the four screws securing the mainboard ...

Page 67: ... 2 Remove the heatsink Removing the Speakers 1 Remove the four screws securing the left and right speakers 2 Tear off the tape on the speaker cable 3 Remove the speakers from the lower case Removing the MDC Module 1 Disconnect the MDC cable from the mainboard 2 Remove the two screws securing the MDC board ...

Page 68: ... board and tear off the tape on MDC board Removing the Heatsink Module 1 Remove the five screws securing the heatsink 2 Remove the heatsink module from the mainboard Removing the CPU 1 Turn the screw counterclockwise with a flat screw driver to release the CPU 2 Remove the CPU from the CPU socket ...

Page 69: ...hes as shown Press the latch a little bit to remove the LCD bezel 4 Remove the screw securing the inverter board 5 Pull the inverter board and turn it over disconnect the cables from the inverter board as shown and remove the inverter board 6 Remove the four screws securing the LCD panel 7 Remove the LCD panel from the LCD cover 8 Remove the left and right LCD hinge from the LCD cover ...

Page 70: ...ver 11 Remove the four screws securing the left LCD bracket 12 Remove the left LCD bracket from the LCD panel 13 Remove the four screws securing the right LCD bracket 14 Remove the right LCD bracket from the LCD panel 15 Tear off the tape on the LCD cable 16 Disconnect the LCD cable then remove it ...

Page 71: ...65 Chapter 3 HDD Disassembly 1 Remove the four screws securing the HDD bracket 2 Remove the HDD from the HDD bracket ...

Page 72: ...Chapter 3 66 ODD Disassembly 1 Remove the two screws securing the ODD bracket 2 Remove the ODD bracket from the ODD ...

Page 73: ...67 Chapter 3 ...

Page 74: ...ed and secured there are no obvious shorts or opens there are no obviously burned or heated components all components appear normal 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 69 POST does not complete No beep or error codes are indicated Power On ...

Page 75: ...eyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard ...

Page 76: ... Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list T Check the Battery Pack on page 70 ...

Page 77: ...ot light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 After rebooting run Tracking Pad PS2 Mode Driver For example run Syn touch driver 2 Run utility with the PS 2 mouse function and check if th...

Page 78: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 83 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 79: ...n reboot system Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main board Previous boot incomplete Default configuration used Load Default Settings in BIOS Setup Utility RTC battery Main baord Invalid System Configuration Data Load Default Settings in BIOS Setup Utility Main board Operating system not found Enter Setup and see if fixed disk a...

Page 80: ...r on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check on page 69 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD cable LCD inverter LCD Main board Power on indicator turns on and a blinking curs...

Page 81: ...cksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1...

Page 82: ...i Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocess...

Page 83: ...ives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B1h Inform RomPilot about the end of POST B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B7h Initialize ACPI BIOS B9h Prepare Bo...

Page 84: ...Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memor...

Page 85: ... horizontal or vertical lines displayed Reconnect the LCD cable LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Main board HDD CD ROM active indicators cannot work HDD CD ROM drive Device driver Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation P...

Page 86: ...le Main board Check BIOS revision System can power on but you hear two long beeps B B and the LCD is blank Reinsert DIMM DIMM Main board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound Speaker Main board Microphone cannot work Aud...

Page 87: ...tility to execute Load Setup defaults then reboot system Reconnect hard disk CD ROM drives FDD or other peripherals Main board External display does not work correctly Press Fn F5 LCD CRT Both display switching Keyboard Main board USB does not work correctly Main board Print problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system Run printer self test Printer driv...

Page 88: ...ns see Undetermined Problems on page 83 Modem LAN Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly Phone cable Driver Reconnect the Internal modem cable to the main board tightly Main board Internal LAN does not work correctly Lan cable Driver Main board ...

Page 89: ...tatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 90: ...the failure is operating correctly See Power System Check on page 69 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 I...

Page 91: ...Chapter 5 84 Top View Item Description Item Description 1 DC in Jack 2 USB connector 3 CRT connector 4 RJ11 RJ45 connector Jumper and Connector Locations Chapter 5 ...

Page 92: ...tor 8 ODD connector 9 Mini PCI connector 10 VGA 11 CPU 12 North bridge 13 DIMM slot 14 South bridge 15 HDD connector 16 Line in jack 17 Microphone in jack 18 Line out jack 19 Cardbus controller 20 USB connector 21 LAN controller 22 BIOS ROM Item Description Item Description ...

Page 93: ...scription Item Description 1 Keyboard controller 2 Keyboard connector 3 Lid switch connector 4 System fan connector 5 PCMCIA connector 6 Function keyboard connector 7 Touchpad board connector 8 Speaker connector 9 LCD cable connector ...

Page 94: ...87 Chapter 5 ...

Page 95: ...d on the printed service guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed service guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local gover...

Page 96: ...unction keyboard FFC 4 T P board 5 Upper case 6 Middle cover 7 Lower case 8 Optional cover 9 HDD cover 10 Mini PCI cover 11 DIMM cover 12 HDD cover 13 ODD bezel 14 ODD 15 HDD 16 Battery 17 Mainboard 18 Function keyboard 19 LCD module 20 TDBMF 1 811 2 3 4 5 6 7 8 9 21 22 23 24 25 26 27 28 29 2 ...

Page 97: ...O BTY PACK LI 8C 2 4AH SANYO BT 00803 018 N A RTC BATTERY BTYRTC MITSUBISHIROHS 23 TCBV1 003 BOARD N A BLUETOOTH BOARD FOXCONN BCM2045 BT MODULE FOXCONN BCM2045 V00 54 A74V1 003 TOUCHPAD BOARD SYNPATICT M61PUF1G372 TOUCHPAD SYNPATICTM61PUF1G372 56 A46V1 001 LED BOARD MYALL LED BOARD 05569 1 55 TCBV1 001 WIRELESS LAN BOARD 802 11BG INTEL INTEL867074 LF WLAN 802 11BG INTEL867074 LF KI CAX01 013 INVE...

Page 98: ...ARD MYALL W MODEM MODEM CABLE RTC BATTERY W O CPU MEMORY MYALL MB 05244 SB W O CPU 915 MB TBH01 002 Aspire 5600 UMA MAINBOARD MYALL W MODEM MODEM CABLE RTC BATTERY W O CPU MEMORY MYALL MB 05244 1 W O CPU 915 D MB TBG01 002 CABLE N A COVER SWITCH CABLE COVER SWITCH HT MYALL 50 TCBV1 004 N A BLUETOOTH CABLE B T CABLE HT MYALL 50 TCBV1 001 TOUCHPAD CABLE T P FFC CABLE MYALL 50 TCBV1 002 LAUNCH BOARD ...

Page 99: ...0A 125V 3P US BK 27 01518 641 POWER CORD 10A 125V US CODE US 10A 125V BK 27 T30V1 001 POWER CORD 10A 250V 3PIN CHINA CORD CHINA 10A 250V 3P 27 01518 591 POWER CORD 10A 250V 3PIN CHINA BK CORD 10A 250V 3P CHINA BK 27 01518 701 POWER CORD 10A 250V SOUTH AFRICA BK CORD 10A 250V SOUTH AFRICA BK 27 01518 721 POWER CORD 2 5A 250V SOUTH AFRICA BK CORD 2 5A 250V SOUTH AFRICA BK 27 01518 631 POWER CABLE 16...

Page 100: ...R MYALL 42 TCBV1 002 LED BOARD SUPPORT BRACKET U CASE SUP BKT L MYALL 33 TCBV1 001 UPPER CASE W COVER SWITCH CABLE ASSY U_CASE AS MYALL 60 ACKV1 002 LOWER CASE W SPEAKER ASSY L CASE MYALL 60 TCBV1 001 OPTICAL BRACKET ODD BRKT MYALL 33 TCBV1 002 COMBO BEZEL ASSY COMBO ODD BEZEL GBASE 42 TCBV1 011 LCD BRACKET RIGHT BRKT LCD 17 1 R MYALL 33 TCBV1 004 Category Part Name Description Acer Part No ...

Page 101: ...COMBO MODULE 24X GBASE W BEZEL ASSY COMBO LITEON SOSC 2485K 6M TCBV1 001 CDRW DVD COMBO DRIVE 24X LITEON SOSC 2485K W O BEZEL COMBO LIT SSC 2485K NO BZL KO 02409 015 CDRW DVD COMBO DRIVE 24X PHILIPS SCB5265 W O BEZEL COMBO PHI SCB5265 MYALL NOBZL KO 02408 010 CPU PROCESSOR CPU DOTHAN735A 1 7GMHZ INTEL IC CPU DOTHAN735A 1 7G TJ85 C0 KC NA001 735 CPU DOTHAN740 1 73GMHZINTEL IC CPU DOTHAN740 1 73G PG...

Page 102: ... MULTI TSST TS L632D 6M TCBV1 003 DVD RW DRIVE 8X SUPER MULTI SLOT IN TOSHIBA TS L632D W O BEZEL S MULT 8X TST TS L632D W O BZL KU 00801 014 DVD RW DRIVE 8X SUPER MULTI SLOT IN LITEON SSM 8515S W O BEZEL S MULTI LTN SSM 8515S BOLSEN E KU 00804 022 DVD RW DRIVE 8X SUPER MULTI SLOT IN PIONEER DVR K06RS W O BEZEL SUP MULT PIO DVR K06RS SLOT LF KU 00805 027 DVD RW DRIVE 8X SUPER MULTI SLOT IN PANASONI...

Page 103: ...6004 007 HDD 60G 5400RPM HITACHI HTS541260H9AT00 HDD 60GB HGST HTS541260H9AT00 KH 06007 011 HDD MODULE 80G 4200RPM PATA ASSY HDD 80G SEAGATE MYALL TBD HDD 80G 4200RPM SEAGATE ST980829A HDD 80GB SEAGATE ST980829A KH 08001 021 HDD 80G 4200RPM HITACHI HTS421280H9AT00 HDD 80GB HGST HTS421280H9AT00 KH 08007 011 HDD 80G 4200RPM TOSHIBA MK8025GAS HDD 80GB TOSHIBA MK8025GAS KH 08004 003 HDD MODULE 80G 540...

Page 104: ... 5400RPM HITACHI 13G1591 ROHS HDD 100GB HGST 13G1591 ROHS KH 10007 004 HDD 100G 5400RPM SAMSUNG HM100JC HDD 100GB SAMSUNG HM100JC KH 1000B 002 HDD MODULE 120G 4200RPM PATA HDD MODULE 120G 4200RPM PATA TBD HDD 120G 4300RPM SEAGATE ST9120824A HDD 120GB SEAGATE ST9120824A KH 12001 023 HDD 120G 4200RPM SEAGATE MK1233GAS HDD 120G MK1233GAS 4200RPM ROH KH 12004 001 HDD 120G 4200RPM HITACHI 0A26308 HDD 1...

Page 105: ... DARFON UK AS9400 7100 KEYBOARD DARFON UK KB ACF07 007 AS9400 7100 KEYBOARD DARFON GERMAN AS9400 7100 KEYBOARD DARFON GERMAN KB ACF07 008 AS9400 7100 KEYBOARD DARFON ITALIAN AS9400 7100 KEYBOARD DARFON ITALIAN KB ACF07 009 AS9400 7100 KEYBOARD DARFON FRENCH AS9400 7100 KEYBOARD DARFON FRENCH KB ACF07 010 AS9400 7100 KEYBOARD DARFON SWISS G AS9400 7100 KEYBOARD DARFON SWISS G KB ACF07 011 AS9400 71...

Page 106: ... AS9400 7100 KEYBOARD DARFON RUSSIAN AS9400 7100 KEYBOARD DARFON RUSSIAN KB ACF07 026 AS9400 7100 KEYBOARD DARFON SLOVENIA SLO AS9400 7100 KEYBOARD DARFON SLOVENIA SLO KB ACF07 027 AS9400 7100 KEYBOARD DARFON CROATIA CR AS9400 7100 KEYBOARD DARFON CROATIA CR KB ACF07 028 COMMUNICATION MODULE N A WIRELESS ANTENNA LEFT RIGHT ANTENNA CABLE MYALL 25 TCBV1 001 LCD LCD 17 WXGA AU B170PW03 V4 GLARE LCD 1...

Page 107: ...SUNG M470T6554CZ3 CD5 SODIMM 512M M470T6554CZ3 CD5 KN 5120B 015 SDIMM 512M INFINEON MHYS64T64020HDL 3 7 A SODIMM512MHYS64T64020H DL 3 7 A KN 51202 021 SDIMM 512M ELPIDA GU33512AGEPN612C SODIMM 512M GU33512AGEPN612C KN 51209 005 SDIMM 512M HYNIX HYMP564S64BP6 C4 SODIMM 512M HYMP564S64BP6 C4 KN 5120G 013 SDIMM 1G HYS64T128021HDL 3 7 A SODIMM1G HYS64T128021HDL 3 7 A KN 1GB02 023 SDIMM 1GB 533 NANYA S...

Page 108: ...86 00D47 630 SCREW SCREWM2 L3NYLOKCR3 86 00E25 723 SCREW SCREW M2 L3 NON NYLOK CR3 86 00E31 723 SCREW SCREW M2 5 L6 NYLOK CR3 86 00E33 736 SCREW SCREW M2 5 L8 NYLOK CR3 86 00E34 738 SCREW SCREW M2 L8 NI NON NYLOK 86 00E35 228 SCREW SCREWM3x4 86 9A524 4R0 86 9A524 4R0 SCREW SCRW M2 4 WAFER NI 86 9A552 4R0 SCREW SCREW NI M2 6L 86 9A552 6R0 SCREW SCRWM2 5 L3 NONNYLOK 86 9A523 3R0 Category Part Name D...

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