2 Troubleshooting Procedures
2.7 Keyboard Troubleshooting
Procedure 2
Connector and Replacement Check
The keyboard, touch pad or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4,
Replacement Procedures
and perform the
following checks. If the touch pad malfunctions, start with Check 3. If the keyboard
malfunctions, start with Check 1.
Check 1 Make sure the keyboard cable is firmly connected to PJ3230 on the system board.
Keyboard cable
System board
PJ3230
Keyboard
If the connection is loose, reconnect firmly and repeat Procedure 2. If there is still an
error, go to Check 2.
Check 2 The keyboard may be damaged. Replace it with a new one following the instructions
in Chapter 4.
If the problem still exists, perform Check 3.
Check 3 Make sure the touch pad cable is firmly connected to PJ3240 on the system board.
Touch pad cable
System board
PJ3240
Touch pad
If the connection is loose, reconnect firmly and repeat Procedure 1. If there is still an
error, go to Check 4.
Check 4 The touch pad may be damaged. Replace it with a new one following the instructions
in Chapter 4. If the problem still exists, perform Check 5.
Check 5 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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Satellite A20 Maintenance Manual (960-444)
Summary of Contents for Satellite A20 Series
Page 6: ...vi Satellite A20 Maintenance Manual 960 444 ...
Page 11: ...Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 ii Satellite A20 Maintenance Manual 960 444 ...
Page 36: ......
Page 45: ...Chapter 2 Troubleshooting Procedures ...
Page 46: ...2 Troubleshooting Procedures 2 ii Satellite A20 Maintenance Manual 960 444 ...
Page 50: ...2 Troubleshooting Procedures 2 vi Satellite A20 Maintenance Manual 960 444 ...
Page 109: ...Chapter 3 Tests and Diagnostics ...
Page 110: ...3 Tests and Diagnostics 3 ii Satellite A20 Maintenance Manual 960 444 ...
Page 195: ...3 Tests and Diagnostics 3 26 SETUP 3 84 Satellite A20 Maintenance Manual 960 444 ...
Page 196: ...Chapter 4 Replacement Procedures ...
Page 197: ...4 Replacement Procedures 4 ii Satellite A20 Maintenance Manual 960 444 ...
Page 205: ...4 Replacement Procedures 4 x Satellite A20 Maintenance Manual 960 444 ...
Page 426: ...Appendices ...
Page 427: ...Appendices App ii Satellite A20 Maintenance Manual 960 444 ...
Page 439: ...Appendices Appendix A Handling the LCD module A 6 Satellite A20 Maintenance Manual 960 444 ...
Page 473: ...Appendices Apx C Pin Assignments C 26 Satellite A20 Maintenance Manual 960 444 ...
Page 487: ...Appendices Appendix E Key Layout E 6 Satellite A20 Maintenance Manual 960 444 ...
Page 489: ...Appendices Appendix F Wiring Diagrams F 2 Satellite A20 Maintenance Manual 960 444 ...
Page 491: ...Appendices Appendix G BIOS Rewrite Procedures G 2 Satellite A20 Maintenance Manual 960 444 ...
Page 493: ...Appendices Appendix H EC KBC Rewrite Procedures H 2 Satellite A20 Maintenance Manual 960 444 ...
Page 495: ...Appendices Appendix I Reliability I 2 Satellite A20 Maintenance Manual 960 444 ...