2.6 HDD Troubleshooting
2 Troubleshooting Procedures
Procedure 4
Diagnostic Test Program Execution Check
The HDD test program is stored in the diagnostics disk. Perform all of the HDD tests in the Hard
Disk Drive Test. Refer to Chapter 3,
Tests and Diagnostics,
for more information about the
HDD test program.
If an error is detected during the HDD test, an error code and status will be displayed. The error
codes and statuses are listed in Table 2-5. If an error code is not generated and the problem still
exists, go to Procedure 5.
Table 2-5 Hard disk drive error code and status
Code Status
01h Bad
command
02h Bad
address
mark
04h
Record not found
05h
HDC not reset
07h
Drive not initialized
08h
HDC overrun (DRQ)
09h
DMA boundary error
0Ah
Bad sector error
0Bh
Bad track error
10h ECC
error
11h ECC
recover
enable
20h HDC
error
40h Seek
error
80h
Time out error
AAh
Drive not ready
BBh Undefined
error
CCh Write
fault
E0h Status
error
EEh
Access time out error
DAh No
HDD
Satellite A20 Maintenance Manual (960-444)
2-39
Summary of Contents for Satellite A20 Series
Page 6: ...vi Satellite A20 Maintenance Manual 960 444 ...
Page 11: ...Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 ii Satellite A20 Maintenance Manual 960 444 ...
Page 36: ......
Page 45: ...Chapter 2 Troubleshooting Procedures ...
Page 46: ...2 Troubleshooting Procedures 2 ii Satellite A20 Maintenance Manual 960 444 ...
Page 50: ...2 Troubleshooting Procedures 2 vi Satellite A20 Maintenance Manual 960 444 ...
Page 109: ...Chapter 3 Tests and Diagnostics ...
Page 110: ...3 Tests and Diagnostics 3 ii Satellite A20 Maintenance Manual 960 444 ...
Page 195: ...3 Tests and Diagnostics 3 26 SETUP 3 84 Satellite A20 Maintenance Manual 960 444 ...
Page 196: ...Chapter 4 Replacement Procedures ...
Page 197: ...4 Replacement Procedures 4 ii Satellite A20 Maintenance Manual 960 444 ...
Page 205: ...4 Replacement Procedures 4 x Satellite A20 Maintenance Manual 960 444 ...
Page 426: ...Appendices ...
Page 427: ...Appendices App ii Satellite A20 Maintenance Manual 960 444 ...
Page 439: ...Appendices Appendix A Handling the LCD module A 6 Satellite A20 Maintenance Manual 960 444 ...
Page 473: ...Appendices Apx C Pin Assignments C 26 Satellite A20 Maintenance Manual 960 444 ...
Page 487: ...Appendices Appendix E Key Layout E 6 Satellite A20 Maintenance Manual 960 444 ...
Page 489: ...Appendices Appendix F Wiring Diagrams F 2 Satellite A20 Maintenance Manual 960 444 ...
Page 491: ...Appendices Appendix G BIOS Rewrite Procedures G 2 Satellite A20 Maintenance Manual 960 444 ...
Page 493: ...Appendices Appendix H EC KBC Rewrite Procedures H 2 Satellite A20 Maintenance Manual 960 444 ...
Page 495: ...Appendices Appendix I Reliability I 2 Satellite A20 Maintenance Manual 960 444 ...