2.3 Power Supply Troubleshooting
2 Troubleshooting Procedures
Procedure 4
Quick Charge Check
The power supply may not charge the battery pack. Perform the following procedures:
1. Reinstall the battery pack.
2. Attach the AC adaptor and turn on the power. If you cannot turn on the power, go to
Procedure 5.
3. Run the Diagnostic test, go to System test and execute subtest 06 (quick charge)
described in Chapter 3.
4. When quick charge is complete, the diagnostics test displays the result code. Check the
result code against the table below and perform any necessary check.
Result code
Contents
Check items
0
The battery is quick charging normally.
Normal
1
The battery is fully charged.
Normal
2
The AC adaptor is not attached.
Check 1
3
The AC adaptor’s output voltage is not normal.
Check 1
4
The battery is not installed.
Check 2
5
The battery’s output voltage is not normal.
Check 3
6
The battery’s temperature is not normal.
Check 4
7
A bad battery is installed.
Check 2
8
Any other problems.
Check 5
Check 1 Make sure the AC adaptor and AC power cord are firmly plugged into the DC IN
socket and the wall outlet. If these cables are connected correctly, replace the AC
adaptor (and/or AC power cord, if necessary).
Check 2 Make sure the battery is properly installed. If the battery is properly installed, go to
Check 3.
Check 3 The battery pack may be completely discharged. Wait a few minutes to charge the
battery pack. If the battery pack is still not charged, go to Check 4.
Check 4 The battery’s temperature is too hot or cold. Return the temperature to a normal
operating condition. If the battery pack still is not charged, go to Check 5.
Check 5 Replace the battery pack with a new one. If the battery pack still is not charged, go to
Procedure 5.
Satellite A20 Maintenance Manual (960-444)
2-17
Summary of Contents for Satellite A20 Series
Page 6: ...vi Satellite A20 Maintenance Manual 960 444 ...
Page 11: ...Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 ii Satellite A20 Maintenance Manual 960 444 ...
Page 36: ......
Page 45: ...Chapter 2 Troubleshooting Procedures ...
Page 46: ...2 Troubleshooting Procedures 2 ii Satellite A20 Maintenance Manual 960 444 ...
Page 50: ...2 Troubleshooting Procedures 2 vi Satellite A20 Maintenance Manual 960 444 ...
Page 109: ...Chapter 3 Tests and Diagnostics ...
Page 110: ...3 Tests and Diagnostics 3 ii Satellite A20 Maintenance Manual 960 444 ...
Page 195: ...3 Tests and Diagnostics 3 26 SETUP 3 84 Satellite A20 Maintenance Manual 960 444 ...
Page 196: ...Chapter 4 Replacement Procedures ...
Page 197: ...4 Replacement Procedures 4 ii Satellite A20 Maintenance Manual 960 444 ...
Page 205: ...4 Replacement Procedures 4 x Satellite A20 Maintenance Manual 960 444 ...
Page 426: ...Appendices ...
Page 427: ...Appendices App ii Satellite A20 Maintenance Manual 960 444 ...
Page 439: ...Appendices Appendix A Handling the LCD module A 6 Satellite A20 Maintenance Manual 960 444 ...
Page 473: ...Appendices Apx C Pin Assignments C 26 Satellite A20 Maintenance Manual 960 444 ...
Page 487: ...Appendices Appendix E Key Layout E 6 Satellite A20 Maintenance Manual 960 444 ...
Page 489: ...Appendices Appendix F Wiring Diagrams F 2 Satellite A20 Maintenance Manual 960 444 ...
Page 491: ...Appendices Appendix G BIOS Rewrite Procedures G 2 Satellite A20 Maintenance Manual 960 444 ...
Page 493: ...Appendices Appendix H EC KBC Rewrite Procedures H 2 Satellite A20 Maintenance Manual 960 444 ...
Page 495: ...Appendices Appendix I Reliability I 2 Satellite A20 Maintenance Manual 960 444 ...