Acer Aspire 1820PT Series User Manual Download

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Aspire

1820PT/1420P

Series

Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to

http://csd.acer.com.tw

Summary of Contents for Aspire 1820PT Series

Page 1: ...Aspire 1820PT 1420P Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...ii Revision History Please refer to the table below for the updates made on this service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...vi ...

Page 7: ... Utility 32 WinFlash Utility 33 Remove HDD BIOS Password Utilities 34 Removing BIOS Passwords 35 Miscellaneous Utilities 36 Machine Disassembly and Replacement 39 Disassembly Requirements 39 Related Information 39 General Information 39 Pre disassembly Instructions 39 Disassembly Process 40 External Module Disassembly Process 41 External Modules Disassembly Flowchart 41 Removing the Dummy Card 42 ...

Page 8: ... Antennas 97 Replacing the Hinge 98 Replacing the Touchscreen Board 99 Replacing the LCD Brackets 100 Replacing the LCD Cable 101 Replacing the LCD Panel 103 Replacing the Microphone 105 Replacing the Camera Board 106 Replacing the LCD Bezel 107 Main Unit Reassembly Process 110 Replacing the LCD Module 110 Replacing the RTC Battery 112 Replacing the Thermal Module 112 Replacing the Speakers 113 Re...

Page 9: ...ht up down side 153 Other Failures 153 Intermittent Problems 154 Undetermined Problems 154 Post Codes 155 Jumper and Connector Locations 165 Mainboard Top View 165 Mainboard Bottom View 166 Clearing Password Check and BIOS Recovery 167 Mainboard CMOS Discharge 167 BIOS Recovery by Crisis Disk 168 FRU Field Replaceable Unit List 169 Exploded Diagram 169 Fru List 171 Model Definition and Configurati...

Page 10: ...x Table of Contents ...

Page 11: ...ble to 8 GB using two soDIMM modules Display and graphics 11 6 HD 1366 x 768 Convertible display Mobile Intel GS45 Express Chipset Storage subsystem 2 5 hard disk drive Multi in 1 card reader Audio subsystem Optimized 2nd Generation Dolby Sound Room audio enhancement High definition audio support S PDIF Sony Philips Digital Interface support for digital speakers MS Sound compatible Built in microp...

Page 12: ... 30 W AC adapter ENERGY STAR Special keys and controls 84 85 88 key keyboard Multi gesture touchpad pointing device I O interface Multi in 1 card reader SD MMC MS MS PRO xD USB 2 0 port HDMI port with HDCP support External display VGA port Headphones speaker line out jack with S PDIF support Microphone in jack Ethernet RJ 45 port DC in jack for AC adapter Environment Temperature Operating 5 C to 3...

Page 13: ...Chapter 1 3 System Block Diagram ...

Page 14: ... Also called Liquid Crystal Display LCD displays computer output Configuration may vary by models 3 P Programmable key Launch predefined programs or user defined programs at the push of a button 4 Backup key Press to start automatic backup procedure 5 HDD Indicates when the hard drive is active Num Lock Lights up when the Num Lock is activated Caps Lock Lights up when Caps Lock is activated p 1 2 ...

Page 15: ... and right buttons function like the left and right mouse buttons 8 Touchpad Touch sensitive pointing device which functions like a computer mouse 9 Palmrest Comfortable support area for your hands when you use the computer 10 Keyboard For entering data into your computer 11 Stylus A pen tool for entering data into your computer 12 Microphone Internal microphone for sound recording 13 Magnetic loc...

Page 16: ...n Item Description 1 Multi in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD Note Push to remove install the card Only one card can operate at any given time 2 Headphones speaker line out jack with S PDIF support Connects to audio line out devices e g speakers headphones Microphone in jack Accepts inputs from external microphon...

Page 17: ... Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network No Icon Item Description 1 Battery bay Houses the computer s battery pack 2 Hard disk bay Houses the computer s hard disk secured with screws 3 Memory compartment Houses the computer s main memory 4 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the open...

Page 18: ...he light shows green when in AC mode No Icon Item Description 1 Battery bay Houses the computer s battery pack Icon Function Description Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of Wireless LAN 3G communication HDD Indicates when the hard disk drive is active Num Lock Lights up when Num Lock is activated Caps Lock Lights up when Caps Lock is activ...

Page 19: ...d keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness Function Left Button 2 Right Button 3 Main TouchPad 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold then u...

Page 20: ...n uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow ke...

Page 21: ...Search for a file or folder L Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain M Minimizes all windows R Open the Run dialog box U Open Ease of Access Center BREAK Display the System Properties dialog box TAB Cycle through programs on the taskbar CTRL F Search for computers if you are on a network Note Depending on your edition...

Page 22: ... Bluetooth communication switch Enables disables the Bluetooth function Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker to...

Page 23: ... Hold Alt Gr and then press the 5 key at the upper center of the keyboard NOTE Some fonts and software do not support the Euro symbol See www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies according to the language settings ...

Page 24: ... 800MHz source synchronous front side bus FSB Advanced power management features including Enhanced Intel SpeedStep Technology and dynamic FSB frequency switching Digital thermal sensor DTS Execute disable bit support for enhanced security Intel Dynamic Acceleration Technology and Enhanced Multi Threaded Thermal Management EmTTM Support enhanced Intel Virtualization Technology Core Logic Mobile In...

Page 25: ...ort USB 1 1 USB 2 0 Host controllers Supports Intel High Definition Audio Intel HD Audio Interface Supports Intel Matrix Storage Technology Supports Intel Active Management Technology Low Pin Count LPC interface 6 PCIe ports Item Specification Memory size 0MB No on board Memory DIMM socket number 2 sockets Supports memory size per socket 2GB Supports maximum memory size 4GB for 64bit OS with two 2...

Page 26: ...iba MK3255GSX Toshiba MK5055GSX Capacity GB 160 250 320 500 Bytes per sector 512 512 512 512 Data heads 2 2 4 4 Drive Format Disks 1 1 2 2 Spindle speed RPM 5400 Performance Specifications Buffer size 8MB Interface SATA Internal transfer rate Mbits sec max 363 952 typical I O data transfer rate Mbytes sec max 300 DC Power Requirements Voltage 5V 5 Item Specifications Vendor Model Name Western Digi...

Page 27: ...tions Vendor model name AUO B116XW02 Chi Mei N116B6 L02 LG LP116WH1 Samsung LTN116AT01 A01 Screen Diagonal mm 293 83 Active Area mm 256 125 H x 144 00 V Display resolution pixels 1366x3 RGB x 768 Pixel Pitch mm 0 1875 x 0 1875 0 2265 H x 0 2265 V Typical White Luminance cd m2 also called Brightness 200 typ 5 points average Contrast Ratio 500 1 typ Response Time Optical Rise Time Fall Time msec 8 t...

Page 28: ...Bm output power for BT class 2 operation Coverage 10m Varies depending on operating environment Receiver Sensitivity 75dBm BER 0 1 Maximum Receiver Signal 10dBm Operating Voltage 3 3V 0 3V Working Temperature Operating temp 0 C to 70 C 32 F to 158 F Non operating temp 10 C to 75 C 14 F to 167 F Interface USB2 0 with JST SM08B SURS TF connector Weight 1 75g Item Specification Codec Controller Realt...

Page 29: ...ho canceller NEXT canceller equalizer decoder and timing recovery functions to deliver robust signal performance in noisy environments The AR8131L GbE controller supports checksum off load features for IP TCP and UDP lowering CPU utilization and optimizing network performance Item Specification Keyboard Controller Winbond WPCE775LA0DG Total number of keypads US 86 UK 86 UI 86 GERMAN 86 Windows log...

Page 30: ...face USB 2 0 Power 3 3V Item Specifications Vendor and model Chicony CNF9011 9048 Lite on 09P2SF001 Suyin CN0316 S30C OV06 1 Interface USB 2 0 Optical aperture N A Focusing range 17 4 cm infinity 19 CM infinity 40 CM infinity Dimensions L x W x H mm 68 X 8 X 3 64 mm 68 X 8 X 3 84 mm 65 X 7 9 X 3 8 mm Sensor type CMOS Pixel resolution 640X480 Item Specification Specification Specification Specifica...

Page 31: ...riety of wake up events up to 42 wake up inputs 16 bit RISC core with up to 4 Mbytes of external address space running at up to 25 MHz 128 pin LQChipFP Item Specifications 6 Cell Vendor model name SIMPLO UM09F70 3S2P SANYO UM09F36 3S2P Battery Type Li ion Pack capacity SANYO 6 cell 5600mAh SAMSUNG 6 cell 5600mAh LGC 6 cell 5600mAh Number of battery cell 6 Package configuration 3 cells in series 2 ...

Page 32: ...22 Chapter 1 ...

Page 33: ...e boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Power Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expa...

Page 34: ...r of this unit Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computi...

Page 35: ...oot the system Option Enabled or Disabled Network Boot Enables disables the system boot from LAN remote server Option Enabled or Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Enabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to fa...

Page 36: ...or change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set Hdd Password Enter HDD password Power on password Defines whether a password is required or not while the events defi...

Page 37: ...ter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 Type the current password in the Enter Current Password field and press Enter...

Page 38: ... When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen...

Page 39: ...er in which the devices boot InsydelH20 Setup Utility Rev 3 5 F1 Esc Help Exit Select Item Select Menu Change Values Select Sub Menu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE0 TOSHIBA MK2555GSX 2 IDE1 3 Network Boot Atheros Boot Agent 4 USB HDD 5 USB CDROM 6 USB FDD F5 F6 Main Boot Exit Security Information Item Specific Help Use or to select a device then press F6 to move...

Page 40: ...p data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS InsydelH20 Setup Utility Rev 3 5 F1 Esc Help Exit Select Item Select Menu Change Values Select Sub Menu Enter F9 F10 Setup Default Save and Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Change...

Page 41: ...f system programs New features or options Restore a BIOS when it becomes corrupted To run the BIOS flash utility 1 Copy the BIOS flash tool and the BIOS into a USB flash disk 2 Set the computer to boot from the USB flash disk See Boot on page 29 3 On boot up enter at the DOS prompt C flashit exe v3106 fd dc beep 2000 ...

Page 42: ...OTE If the AC power is not connected the following message displays Plug in the AC power to continue 5 Flash is complete when the message Flash programming complete displays InsydelH20 Setup Utility Rev 3 5 F1 Esc Help Exit Select Item Select Menu Change Values Select Sub Menu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE0 TOSHIBA MK2555GSX 2 IDE1 3 Network Boot Atheros Boot A...

Page 43: ... the WinFlash Utility 1 Put the BIOS ZE8_v3106 fd file under WinFlash file root 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen displays 3 When the process is complete close all programs and applications and reboot the system ...

Page 44: ...Make a note of the key 76943488 in the example 4 Boot up the system to a removable bootable drive containing DOS and the UnlockHD EXE program and open a DOS prompt For instructions on changing boot priority see Boot on page 29 5 Enter the UnlockHD EXE command and input the key to create an unlock code Make a note of the result for example 46548274 6 Reboot to the hard disk and wait for the error c...

Page 45: ...es System Disabled displays on the screen See the image below To reset the BIOS password run clnpwd exe as follows 1 From a DOS prompt Execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not ...

Page 46: ...2 to change the boot sequence to HDD CD ROM LAN Floppy Using DMITools The DMI Desktop Management Interface Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system Windows etc To update the DMI Pool perform the following steps ...

Page 47: ...t dmitools wp Acer Example 3 Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 Example 4 Write UUID to EEPROM Input dmitools wu Example 5 Write Asset Tag to EEPROM Input dmitools wa Acer Asstag Using the LAN MAC Utility Perform the following steps to write MAC information to eeprom 1 Use a text editor for example Notepad to edit the MAC CFG file as shown WriteData 001122334455 M...

Page 48: ...38 Chapter 2 ...

Page 49: ...g components to avoid mismatch when putting back the components Related Information The product previews seen in the disassembly procedures may not represent the final product color or configuration IMPORTANT Cable paths and positioning may not represent the actual model During the removal and replacement of components ensure all available cable channels and clips are used and that the cables are ...

Page 50: ...ng disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the Mainboard you must first remove the Keyboard and LCD Module then disassemble the inside assembly frame in that order Main Screw List Screw Quantity Part Number M2 2 5 silver 8 86 TPK07 001 M2 3 7 86 ARE07 002 M2...

Page 51: ...iguration External Modules Disassembly Flowchart Screw List Step Screw Quantity Part No WLAN M2 3 1 86 ARE07 002 3G Module M2 3 1 86 ARE07 002 Disconnect power and signal cables from system Remove Battery Turn off system and peripherals power Remove DIMM Remove HDD Remove Lower Cover Remove WLAN Board Remove Dummy Card Remove 3G Board Remove SIM Card Optional ...

Page 52: ...r 3 Removing the Dummy Card 1 Press the card in to allow it to spring out 2 Pull the dummy card out Removing the Battery Pack 1 Turn the computer over 2 Slide the battery lock unlock latch to the unlock position ...

Page 53: ...ch to the release position 1 grasp the battery edge closest to the release latch and pull the battery up and away 2 Removing the SIM Card 1 See Removing the Dummy Card on page 42 2 Press the SIM card in to allow it to spring out 3 Remove the SIM card 1 2 ...

Page 54: ...44 Chapter 3 Removing the Module Cover 1 Loosen the six 6 captive screws 2 Pry up the cover in the location indicated 3 Lift the cover up and away ...

Page 55: ...5 Removing the Hard Disk Drive Module 1 See Removing the Dummy Card on page 42 2 See Removing the Module Cover on page 44 3 Pry up the HDD FPC lock 4 Lift out the HDD FPC 5 Peel the adhesive black tape off the HDD ...

Page 56: ...46 Chapter 3 6 Grasp the black tape pulling up the HDD 7 Lift the HDD out of the bay 8 Remove the HDD cable from the HDD ...

Page 57: ...ng the DIMM Module 1 See Removing the Dummy Card on page 42 2 See Removing the Module Cover on page 44 3 Push out the release latches on both sides of the DIMM socket to release the DIMM module 4 Lift the DIMM module out ...

Page 58: ...pter 3 Removing the WLAN Board 1 See Removing the Dummy Card on page 42 2 See Removing the Module Cover on page 44 3 Detach the two 2 cables 4 Remove the one 1 screw Step Screw Quantity Screw Type WLAN M2 3 1 ...

Page 59: ...Chapter 3 49 5 Remove the WLAN board Removing the 3G Module 1 See Removing the Dummy Card on page 42 2 See Removing the Module Cover on page 44 3 Detach the two cables ...

Page 60: ...50 Chapter 3 4 Remove the one 1 screw 5 Remove the 3G module Step Screw Quantity Screw Type 3G Module M2 3 1 ...

Page 61: ...he same position NOTE The product previews seen in the disassembly procedures may not represent the final product color or configuration Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Mainboard Remove Keyboard Remove Upper Cover Remove Thermal Module Remove LCD Module Remove Speaker Module Remove I O Board Remove RTC Battery Remove Bluetooth Module Remove Button B...

Page 62: ...003 Upper Cover M2 5 6 86 TPK07 001 M2 2 5 4 86 TPK07 001 Hinge Cover M2 3 3 86 ARE07 002 Button Board M2 3 2 86 ARE07 002 I O Board M2 4 1 86 W0107 003 LED Board M2 4 2 86 W0107 003 CRT Board M2 4 1 86 W0107 003 Main Board M2 4 2 86 W0107 003 Speaker M2 3 2 86 ARE07 002 LCD Module M2 4 5 86 W0107 003 ...

Page 63: ...d or damaged during the removal process Take care not to use excessive force when removing the keyboard and replace if any damage occurs 1 See Removing the Dummy Card on page 42 2 Push in the four 4 latches on the top edge of the keyboard 3 Lift the keyboard up and flip over ...

Page 64: ...54 Chapter 3 4 Unlock the FPC 5 Remove the FPC and keyboard ...

Page 65: ...Removing the Hinge Covers 1 Remove the three 3 screws 2 Push up on the hinge bezel firmly to loosen the hinge cap 3 Lift the LCD module to a partially open position Step Screw Quantity Screw Type Hinge Covers M2 3 3 ...

Page 66: ...56 Chapter 3 4 Remove the hinge cap 5 Remove the hinge bezel ...

Page 67: ...eyboard on page 53 2 See Removing the Hinge Covers on page 55 3 Remove the twenty two 22 screws in the lower cover 4 Flip the computer over and unlock the button board cable Step Screw Quantity Screw Type Lower Cover M2 5 Red Call Out 16 M2 4 Green Call Out 6 ...

Page 68: ...58 Chapter 3 5 Disconnect the button board cable 6 Remove the ten 10 screws in the upper cover Step Screw Quantity Screw Type Upper Cover M2 5 Red Call Out 6 M2 2 5 Green Call Out 4 ...

Page 69: ...Chapter 3 59 7 Pry the upper and lower covers apart at the location shown 8 Pry the front side open 9 Pry the left side open ...

Page 70: ...60 Chapter 3 10 Pull the upper cover away ...

Page 71: ...hpad Board cannot be removed individually To replace the Touchpad Board replace the entire Upper Cover 1 See Removing the Upper Cover on page 57 2 Unlock the button board cable 3 Disconnect the button board cable 4 Pull the button board cable off the adhesive ...

Page 72: ...62 Chapter 3 5 Remove the button board cable 6 Unlock the touchpad cable from the button board 7 Disconnect the touchpad cable ...

Page 73: ...Chapter 3 63 8 Pull the touchpad cable off the adhesive 9 Unlock the touchpad cable from the touchpad 10 Remove the touchpad cable ...

Page 74: ...64 Chapter 3 11 Remove the two 2 screws 12 Remove the button board Step Screw Quantity Screw Type Button Board M2 3 2 ...

Page 75: ...ter 3 65 Removing the I O Board 1 See Removing the Upper Cover on page 57 2 Unlock the I O cable I O board connector 3 Disconnect the IO cable from the I O board 4 Unlock the I O cable main board connector ...

Page 76: ...66 Chapter 3 5 Remove the IO cable 6 Turn the LCD module 7 Remove the one 1 screw Step Screw Quantity Screw Type I O Board M2 4 1 ...

Page 77: ...le 9 Lift the inside edge of the I O board and pull the I O board away Removing the Bluetooth Module 1 See Removing the Upper Cover on page 57 2 See Removing the I O Board on page 65 3 Disconnect the Bluetooth cable from the mainboard ...

Page 78: ...isconnect the Bluetooth cable from the Bluetooth module 5 Pry the Bluetooth module off the adhesive and remove Removing the LED Board 1 See Removing the Upper Cover on page 57 2 Unlock the LED cable LED board connector ...

Page 79: ...Chapter 3 69 3 Disconnect the LED cable from the LED board connector 4 Unlock the LED cable main board connector 5 Remove the LED cable ...

Page 80: ...70 Chapter 3 6 Remove the two 2 screws 7 Remove the LED board Step Screw Quantity Screw Type LED Board M2 4 2 ...

Page 81: ...Chapter 3 71 Removing the CRT Board 1 See Removing the Upper Cover on page 57 2 Turn the LCD module to expose the CRT board 3 Remove the one 1 screw Step Screw Quantity Screw Type CRT Board M2 4 1 ...

Page 82: ...72 Chapter 3 4 Lift the CRT board up one 1 centimetre 0 5 inch CAUTION Do not lift too high and strain the cable and connector still attached 5 Turn the CRT board over 6 Remove the CRT cable ...

Page 83: ...on page 57 2 See Removing the I O Board on page 65 3 See Removing the Bluetooth Module on page 67 4 See Removing the LED Board on page 68 5 See Removing the CRT Board on page 71 6 Disconnect the touchscreen cable 7 Remove the LCD connector cable clear protective cover ...

Page 84: ...74 Chapter 3 8 Disconnect the LCD cable 9 Disconnect the speaker cable 10 Remove the two 2 screws Step Screw Quantity Screw Type Main Board M2 4 2 ...

Page 85: ...Chapter 3 75 11 Lift up the main board from the inside edge and pull away 12 Remove the CRT cable ...

Page 86: ...emoving the Mainboard on page 73 2 Disconnect the thermal module cable 3 Loosen the five 5 captive screws The three 3 captive screws for the CPU connection marked 1 2 3 must be loosened in order first 3 then 2 then 1 4 Remove the thermal module 1 2 3 ...

Page 87: ...ery 1 See Removing the Mainboard on page 73 2 Carefully lift the battery out of the main board Removing the Speaker Modules 1 See Removing the Mainboard on page 73 2 Remove the two 2 screws Step Screw Quantity Screw Type Speaker M2 3 2 ...

Page 88: ...r housings and remove the speaker module Removing the LCD Module 1 See Removing the Mainboard on page 73 2 Lift the antenna cable i and the LCD cable ii away from the retention guide hook 3 Turn the LCD module ninety 90 degrees i ii ...

Page 89: ...Chapter 3 79 4 Remove the five 5 screws 5 Remove the LCD module Step Screw Quantity Screw Type LCD Module M2 5 5 ...

Page 90: ...hat the cables are replaced in the same position NOTE The product previews seen in the disassembly procedures may not represent the final product color or configuration LCD Module Disassembly Flowchart Remove LCD Brackets Remove Camera Module Remove LCD FPC Cable Remove LCD Module from Main Unit before proceeding Remove LCD Panel Remove Touchscreen Board Remove Microphone Remove LCD Module Bezel R...

Page 91: ...ter 3 81 Screw List Step Screw Quantity Part No LCD Bezel M2 5 2 86 TG607 004 LCD Panel M2 4 4 86 W0107 003 LCD Brackets M2 2 5 4 86 TPK07 001 Touchscreen Board M2 4 2 86 W0107 003 Hinge M2 4 3 86 W0107 003 ...

Page 92: ...82 Chapter 3 Removing the LCD Bezel 1 See Removing the LCD Module on page 78 2 Remove the stylus 3 Remove the screw covers ...

Page 93: ...Chapter 3 83 4 Remove the two 2 screws 5 Pry up the bezel from the bottom edge 6 Pry up the bezel sides Step Screw Quantity Screw Type LCD Bezel M2 5 2 ...

Page 94: ...84 Chapter 3 7 Pry up the bezel top edge and remove ...

Page 95: ...Chapter 3 85 Removing the Camera Board 1 See Removing the LCD Bezel on page 82 2 Pry up the camera board from the adhesive 3 Disconnect the camera cable ...

Page 96: ...sconnect the microphone cable 3 Pry up the microphone from the adhesive Removing the LCD Panel 1 See Removing the Camera Board on page 85 2 See Removing the Microphone on page 86 WARNING The edges of the touchscreen surface are sharp and care should be taken when handling the panel ...

Page 97: ...Chapter 3 87 3 Unlock the touchscreen FPC 4 Disconnect the touchscreen cable 5 Remove the four 4 screws Step Screw Quantity Screw Type Touchscreen Board M2 4 4 ...

Page 98: ...nd disconnect the touchscreen FPC 2 7 Remove the LCD cable from the retention guide hook 8 Remove the LCD panel Removing the LCD Cable 1 See Removing the Microphone on page 86 2 Turn the LCD panel face down on a dry clean soft surface 1 2 ...

Page 99: ...Chapter 3 89 3 Pull the camera cable from the adhesive 4 Lift up the LCD connector clear protective cover 5 Disconnect the LCD connector ...

Page 100: ...90 Chapter 3 6 Pull up the LCD cable from the adhesive 7 Pull the touchscreen cable from the adhesive ...

Page 101: ... 91 Removing the LCD Brackets 1 See Removing the Microphone on page 86 2 Remove the four 4 screws from the left and right brackets 3 Remove the brackets Step Screw Quantity Screw Type LCD Panel Brackets M2 2 5 4 ...

Page 102: ...92 Chapter 3 Removing the Touchscreen Board 1 See Removing the LCD Panel on page 86 2 Remove the two 2 screws 3 Remove the touchscreen board Step Screw Quantity Screw Type Touchscreen Board M2 4 2 ...

Page 103: ...Chapter 3 93 Removing the Hinge 1 See Removing the LCD Panel on page 86 2 Remove the three 3 screws 3 Remove the hinge Step Screw Quantity Screw Type Hinge M2 3 3 ...

Page 104: ...oving the Antennas 1 See Removing the Microphone on page 86 2 See Removing the Touchscreen Board on page 92 3 See Removing the Hinge on page 93 4 Peel the antenna foil off the cover 5 Peel the antenna off the adhesive ...

Page 105: ...Chapter 3 95 6 Remove the antenna cable from the retention guide hooks 7 Peel the antenna foil off the cover ...

Page 106: ...96 Chapter 3 8 Peel the antenna off the adhesive 9 Remove the antenna cable from the retention guide hooks 10 Remove both antenna cables from the cover ...

Page 107: ...D Reassembly Procedure Replacing the Antennas 1 Lay the two 2 cables under the retention guide exit hook 2 Lay the left side cable under the retention guide hooks 3 Adhere the left antenna pad black cable to the cover ...

Page 108: ...98 Chapter 3 4 Lay the right side cable under the retention guide hooks 5 Adhere the right side antenna pad yellow cable to the cover Replacing the Hinge 1 Place the hinge on the cover ...

Page 109: ...Chapter 3 99 2 Replace the three 3 screws Replacing the Touchscreen Board 1 Place the touchscreen board onto the cover Step Screw Quantity Screw Type Hinge M2 3 3 ...

Page 110: ... Chapter 3 2 Replace the two 2 screws Replacing the LCD Brackets 1 Place the two 2 brackets on the panel paying attention to the correct orientation Step Screw Quantity Screw Type Touchscreen Board M2 4 2 ...

Page 111: ...Chapter 3 101 2 Replace the four 4 screws Replacing the LCD Cable 1 Adhere the touchscreen cable to the panel Step Screw Quantity Screw Type LCD Panel Brackets M2 2 5 4 ...

Page 112: ...102 Chapter 3 2 Adhere the LCD cable to the panel 3 Connect the LCD connector to the panel 4 Adhere the clear protective cover over the LCD connector ...

Page 113: ...Chapter 3 103 5 Adhere the camera cable to the panel Replacing the LCD Panel 1 Lay the LCD cable first through the hinge 2 Lay the antenna cable through the hinge ...

Page 114: ...104 Chapter 3 3 Connect the touchscreen FPC 1 and lay the panel down in the cover 2 4 Replace the four 4 screws 5 Connect the touchscreen cable Step Screw Quantity Screw Type LCD Panel M2 4 4 1 2 ...

Page 115: ...Chapter 3 105 6 Lock the touch screen FPC Replacing the Microphone 1 Adhere the microphone to the cover 2 Connect the microphone cable ...

Page 116: ...106 Chapter 3 3 Make sure the cable tie is tucked securely under the panel Replacing the Camera Board 1 Connect the camera board to the connector 2 Adhere the camera board to the cover ...

Page 117: ...Chapter 3 107 Replacing the LCD Bezel 1 Place the bezel on the cover 2 Press down on the bezel top edge 3 Press down the bezel sides ...

Page 118: ...108 Chapter 3 4 Press down the bezel bottom edge 5 Replace the two screws 6 Replace the screw covers Step Screw Quantity Screw Type LCD Bezel M2 5 2 ...

Page 119: ...Chapter 3 109 7 Insert the stylus ...

Page 120: ...in Unit Reassembly Process Replacing the LCD Module 1 Lay the cables into the retention guides The LCD cable first then antenna cable on top 2 Replace the five screws 5 Step Screw Quantity Screw Type LCD Module M2 4 5 ...

Page 121: ...Chapter 3 111 3 Turn the LCD module 4 Lay the LCD cable in the retention guide 5 Lay the antenna cable in the retention guide ...

Page 122: ...are in place before replacing the Thermal Module The following thermal pads are approved for use Eapus XR PE 1 Remove all traces of thermal grease or pad adhesive from the CPU and thermal module using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Place the thermal module on the main board ...

Page 123: ...t tighten the CPU captive screws in order 1 then 2 then 3 Then tighten the two 2 other screws 4 Connect the thermal module cable Replacing the Speakers 1 Lay the speaker cables into the retention guides and apply glue on the retention guide locations 1 2 3 ...

Page 124: ...114 Chapter 3 2 Place the speaker modules onto the bottom cover 3 Replace the two 2 screws Step Screw Quantity Screw Type Speaker M2 3 2 ...

Page 125: ...eplacing the Mainboard 1 Connect the CRT board cable 2 Replace the mainboard into the bottom cover inserting the external connector side first 3 Replace the two 2 screws Step Screw Quantity Screw Type Mainboard M2 4 2 ...

Page 126: ...116 Chapter 3 4 Connect the speaker connector 5 Connect the LCD connector 6 Adhere the clear protective LCD connector cover ...

Page 127: ...Chapter 3 117 7 Connect the touchscreen cable Replacing the CRT Board 1 Connect the CRT cable 2 Turn the CRT board over ...

Page 128: ...118 Chapter 3 3 Place the CRT board into the cover 4 Replace the one 1 screw Replacing the LED Board 1 Place the LED board onto the cover Step Screw Quantity Screw Type CRT Board M2 4 1 ...

Page 129: ...Take special care that the slider switch is properly aligned in the bottom case switch cover 2 Replace the two 2 screws 3 Replace the LED board cable in the main board connector Step Screw Quantity Screw Type LED Board M2 4 2 ...

Page 130: ...120 Chapter 3 4 Lock the mainboard connector 5 Replace the LED board cable in the LED board connector 6 Lock the LED board connector ...

Page 131: ...Chapter 3 121 Replacing the Bluetooth Module 1 Adhere the Bluetooth module to the bottom cover 2 Connect the Bluetooth cable to the Bluetooth module 3 Connect the Bluetooth cable to the main board ...

Page 132: ...122 Chapter 3 Replacing the I O Board 1 Replace the I O board inserting the external port side first NOTE Ensure the power slide switch is properly aligned in the switch cover 2 Turn the LCD module ...

Page 133: ...Chapter 3 123 3 Replace the one 1 screw 4 Turn the LCD module 5 Replace the I O cable in the main board connector Step Screw Quantity Screw Type I O Board M2 4 1 ...

Page 134: ...124 Chapter 3 6 Lock the main board connector 7 Replace the I O cable in the IO board 8 Lock the I O board connector ...

Page 135: ...Chapter 3 125 Replacing the Button Board 1 Replace the button board 2 Replace the two 2 screws 3 Replace the touchpad cable in the touchpad connector Step Screw Quantity Screw Type Button Board M2 3 2 ...

Page 136: ...126 Chapter 3 4 Lock the touchpad connector 5 Adhere the touchpad cable to the upper cover 6 Replace the touchpad cable in the button board connector ...

Page 137: ...Chapter 3 127 7 Lock the button board connector 8 Replace the button board cable 9 Adhere the button board cable to the upper cover ...

Page 138: ...128 Chapter 3 10 Connect the button board cable to the button board connector 11 Lock the button board connector Replacing the Upper Cover 1 Replace the upper cover ...

Page 139: ...Chapter 3 129 2 Press down on the left and right sides of the upper cover 3 Press down on the bottom edge of the upper cover 4 Connect the button board cable ...

Page 140: ...130 Chapter 3 5 Lock the button board cable 6 Replace the ten 10 screws in the upper cover Step Screw Quantity Screw Type Upper Cover M2 5 Red Call Out 6 M2 2 5 Green Call Out 4 ...

Page 141: ...Turn the computer over and replace the twenty two 22 screws in the lower cover Replacing the Hinge Covers 1 Replace the hinge bezel Step Screw Quantity Screw Type Lower Cover M2 5 Red Call Out 16 M2 4 Green Call Out 6 ...

Page 142: ...132 Chapter 3 2 Replace the hinge cap 3 Replace the three 3 screws Step Screw Quantity Screw Type Hinge Covers M2 3 3 ...

Page 143: ...Chapter 3 133 Replacing the Keyboard 1 Replace the keyboard FPC 2 Lock the keyboard FPC 3 Flip the keyboard over and insert the front edge of the keyboard ...

Page 144: ...134 Chapter 3 4 Press down the keyboard top edge Replacing the 3G Module 1 Replace the 3G module ...

Page 145: ...Chapter 3 135 2 Replace the one 1 screw 3 Connect the cables Blue cable connects to Aux Step Screw Quantity Screw Type 3G Module M2 3 1 ...

Page 146: ...136 Chapter 3 Replacing the WLAN Module 1 Replace the WLAN card 2 Replace the one 1 screw 3 Connect the cables Black cable connects to Main Step Screw Quantity Screw Type WLAN M2 3 1 ...

Page 147: ...Chapter 3 137 Replacing the DIMM 1 Replace the DIMM module 2 Press down the DIMM module to lock into place Replacing the Hard Disk Drive 1 Replace the HDD FPC ...

Page 148: ...138 Chapter 3 2 Replace the HDD in the bay 3 Adhere the black tape 4 Replace the HDD FPC ...

Page 149: ...Chapter 3 139 5 Lock the HDD FPC Replacing the Module Cover 1 Insert the side of the module cover into the slots ...

Page 150: ...140 Chapter 3 2 Replace the module pressing firmly around the edges 3 Tighten the six 6 captive screws ...

Page 151: ...Chapter 3 141 Replacing the SIM Card 1 Insert the SIM card into the slot Replacing the Battery 1 Insert the battery outer edge into the slots 2 Push the battery down into place ...

Page 152: ...142 Chapter 3 3 Lock the battery Replacing the Dummy Card 1 Insert the dummy card into the slot ...

Page 153: ... by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 165 Symptoms Verified Go To Power On Issue Page 144 No Display Issue Page 145 LCD Failure Page 147 Internal Keyboard Failure Page 148...

Page 154: ... protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point 5 Remove any recently installed software 6 If the Issue is still not resolved see Online Support Information on page 165 Start Check AC Ba...

Page 155: ...ge 144 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 147 5 Discon...

Page 156: ... wheel zoom feature in the application c If desktop display resolution is not normal right click on the desktop and select Personalize Display Settings d Click and drag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Ma...

Page 157: ...actions one at a time to correct the problem Do not replace non defective FRUs Start Check LCD module Swap LCD cable LCD panel OK NG Check MB LCD connector and cable OK Reassemble Re plug LCD cable OK NG Swap M B Start Check LCD module Swap LCD cable LCD panel OK NG Check MB LCD connector and cable OK Reassemble Re plug LCD cable OK NG Swap M B ...

Page 158: ...e built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace non defective FRUs Start Keyboard properly connected No Disconnect and reconnect Keyboard functioning No Replace Keyboard Replace mainboard ...

Page 159: ... the problem Do not replace non defective FRUs Start Check M B T P FFC Re assemble the T P FFC to M B OK NG Check TouchPad OK Swap Reassemble the T P board or T P FFC OK NG Swap M B Start Check M B T P FFC Re assemble the T P FFC to M B OK NG Check TouchPad OK Swap Reassemble the T P board or T P FFC OK NG Swap M B ...

Page 160: ...driver 5 Ensure that all volume controls are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers doe...

Page 161: ... to correct the problem 1 Check that the microphone is enabled Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab 2 Right click on the Recording tab and select Show Disabled Devices clear by default 3 The microphone appears on the Recording tab 4 Right click on the microphone and select Enable 5 Select the microphone then click Properties Select the Levels tab 6 ...

Page 162: ...ivers if controller drives are required g Select Startup Repair h Startup Repair attempts to locate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility ...

Page 163: ...eader or Volume Wheel fail perform the following general steps to correct the problem Do not replace non defective FRUs 1 Check whether the drive is OK 2 Verify that the Test Fixture is ok 3 Swap the main board and retest Start Check USB B to M B cable Re assemble the USB B cable to M B OK NG Check USB B OK Swap USB B and USB cable OK NG Swap M B Start Check USB B to M B cable Re assemble the USB ...

Page 164: ...her a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 144 1 Power off the computer 2 Visually check them for d...

Page 165: ...DRAM initialization interrupt and reset fail 0x 03 Verify all DIMMs are DDR or DDR2 and unbuffered 0x 04 Detect an improper warm reset and handle 0x 05 Detect if ECC SO DIMMs are present in the system 0x 06 Verify all DIMMs are single or double sided and not asymmetric 0x 07 Verify all DIMMs are x8 or x16 width 0x 08 Find a common CAS latency between the DIMMS and the MCH 0x 09 Determine the memor...

Page 166: ... and DRAM Control registers 0x 24 Program ODT 0x 25 Perform steps required before memory init 0x 26 Program the receive enable reference timing control register Program the DLL Timing Control Registers RCOMP settings 0x 27 Enable DRAM Channel I O Buffers 0x 28 Enable all clocks on populated rows 0x 29 Perform JEDEC memory initialization for all memory rows 0x 30 0x 31 Perform steps required after ...

Page 167: ...0x5 8 Reset the host controller 0x5A IdeBus begin initialization 0x7 0 Simple Text Output Protocol Functions VGA class reset 0x7 1 Report that VGA Class driver is being disabled 0x7 2 Report that VGA Class driver is being enabled 0x7 8 Terminal Console In reset and Console Out reset 0x7 9 Report that the remote terminal is being disabled 0x7A Report that the remote terminal is being enabled 0x9 0 ...

Page 168: ...Code here for DXE_ENTRY_POINT once it is available 0xF 8 Report that ExitBootServices has been called 0xF 9 Runtime driver set virtual address map 0x 00 0x 01 PEI_EVENT_LOG 0x 02 PEI_OEM_SERVICE 0x 03 PEI_SIO_INIT 0x 04 PEI_MONO_STATUS_CODE 0x 05 PEI_CPU_IO_PCI_CFG 0x 06 PEI_CPU_IO 0x 07 PEI_PCI_CFG 0x 08 PEI_CPU_PEIM 0x 09 PEI_PLATFORM_STAGE1 0x0A PEI_VARIABLE 0x0B 0x0C PEI_SB_INIT PEI_CAPSULE 0x...

Page 169: ...G_IO 0x 17 PEI_H2O_DEBUG_COMM 0x 18 PEI_SMM_CONTROL 0x19 0x1F PEI_RESERVED 0x20 0x2E PEI_OEM_DEFINED 0x2F PEI_DXE_IPL 0x 30 RESERVED 0x 31 DXE_CRC32_SECTION_EXTRACT 0x 32 SCRIPT_SAVE 0x 33 ACPI_S3_SAVE 0x 34 SMART_TIMER 0x 35 JPEG_DECODER 0x 36 PCX_DECODER 0x 37 HT_CPU MP_CPU 0x 38 LEGACY_METRONOME 0x 39 FTWLITE 0x3A RUN_RIME 0x3B MONOTONIC_COUNTER 0x3C WATCH_DOG_TIMER ...

Page 170: ...x 44 DXE_CHIPSET_INIT 0x 45 DXE_ALERT_FORMAT 0x 46 PCI_HOST_BRIDGE 0x 47 PCI_EXPRESS 0x 48 DXE_SB_INIT 0x 49 IDE_CONTROLLER 0x4A 0x4B SATA_CONTROLLER SB_SM_BUS 0x4C ISA_ACPI_DRIVER 0x4D ISA_BUS 0x4 E ISA_SERIAL 0x 4F IDE_BUS 0x 50 PCI_BUS 0x 51 BOOT_PRIORITY 0x 52 FVB_SERVICE 0x 53 ACPI_PLATFORM 0x 54 PCI_HOT_PLUG 0x 55 DXE_PLATFORM ...

Page 171: ...CON_SPLITTER_UGA_VGA CON_SPLITTER 0x5 E VGA_CLASS 0x 5F DATA_HUB 0x 60 DISK_IO 0x 61 0x 62 MEMORY_TEST CRISIS_RECOVERY 0x 63 LEGACY_8259 0x 64 LEGACY_REGION 0x 65 LEGACY_INTERRUPT 0x 66 BIOS_KEYBOARD 0x 67 BIOS_VEDIO 0x 68 MONITER_KEY 0x 69 LEGACY_BIOS 0x6A LEGACY_BIOS_PLATFORM 0x6B PCI_PLATFORM 0x6C ISA_FLOOPY 0x6D PS2_MOUSE 0x6 E USB_BOT 0x 6F USB_CBI0 ...

Page 172: ...x 77 FW_BLOCK_SERVICE 0x 78 0x 79 USB_LEGACY_PLATFORM GRAPHICS_CONSOLE 0x7A TERMINAL 0x7B DATA_HUB_STD_ERR 0x7C FAT 0x7D PARTITION 0x7 E ENGLISH 0x 7F FRENCH 0x 80 HII_DATABASE 0x 81 SETUP_BROWSER 0x 82 OEM_SETUP_BROWSER 0x 83 OEM_BADGING_SUPPORT 0x 84 LEGACY_MOUSE 0x 85 BIOS_SNP16 0x 86 BUS_PCI_UNDI 0x 87 SETUP_MOUSE 0x 88 OEM_SETTING ...

Page 173: ...xA0 DXE_H2O_DEBUG_IO 0xA1 DXE_H2O_DEBUG_IO 0xA2 DXE_TPM_TCG 0xA3 DXE_TPM_PHYSICAL_PRESENCE 0xA4 DXE_OEM_SERVICE 0xA5 DXE_EVENT_LOG 0xA6 0xA7 DXE_ SECURITY_HDD_PASSWORD_SERVICE DXE_LAN_ASF_INIT 0xA8 DXE_BUS_PCI_SERIAL 0xA9 DXE_LAN_IDER_CONTROLLER 0xAA DXE_LAN_AMT 0xAB DXE_ SECURITY_SYSTEM_PASSWORD_SERVICE 0xAC DXE_ SECURITY_ PASSWORD_CONSOLE 0xAD DXE_ DATA_HUB_RECORD_POLICY 0xAE DXE_TPM_DRIVER 0xAF...

Page 174: ...0xCA SMM_ACPI_SW_CHILD 0xCB SMM_SB_S3_SAVE 0xCC SMM_PLATFORM 0xCD 0xCE SMM_GMCH_MBI SMM_FW_BLOCK_SERVICE 0xCF SMM_VARIABLE 0xD0 SMM_IHISI 0xD1 SMM_INT15_MICROCODE 0xD2 SMM_PNP 0xD3 SMM_USB_LEGACY 0xD4 SMM_INT13_HDD 0xD5 SMM_INIT_PPM 0xD6 SMM_OHCI1394 0xD7 SMM_ SECURITY_HDD_PASSWORD_SERVICE 0xD8 SMM_OEM_SERVICE 0xD9 SMM_PPM 0xDA SMM_DIGITAL_THERMAL_SENSOR ...

Page 175: ...tion Item Description PJ2 DC in CN1 LED connector PJ1 Battery connector CN17 USB connector CN6 LCD connector CN18 HDMI CN5 Touchscreen connector CN2 Keyboard connector CN7 Bluetooth connector CN3 Touchpad connector CN8 Speaker connector CN4 Card reader board connector Chapter 5 ...

Page 176: ...onnector CN17 USB connector JSIM1 SIM card connector CN14 RTC battery connector PJ1 Battery connector CN13 Mini card for 3G CN16 CRT CN10 Mini card for WLAN PJ2 DC in CN22 DRR2 DIMM2 U17 CPU CN23 DDR2 DIMM1 U18 North Bridge GS45 U19 SB ICH9M CN18 HDMI connector CN15 Fan connector ...

Page 177: ...ttings and restores factory defaults Mainboard CMOS Discharge Discharging the CMOS clears all user settings 1 Disassemble the notebook and take out the Mainboard See Removing the Mainboard on page 69 2 Remove the RTC battery See Removing the RTC Battery on page 73 3 Turn the mainboard over lift up the DIMM protective cover and short the G3 pad 4 Reconnect the RTC battery and reassemble the unit ...

Page 178: ...is procedure prepare a Crisis USB key The Crisis USB key can be made by executing the Crisis Disk program in a functioning system with a Windows XP Vista or 7 OS IMPORTANT The Crisis Disk program will overwrite all data on any drive that you use as a crisis disk Follow the steps below 1 Modify the archive name from ZE8 bios to ZE8X64 fd 2 Save ROM file file name ZE8X64 fd to the root directory of ...

Page 179: ... ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on ...

Page 180: ...is Assembly 60 PLN07 003 9 Mainboard Assembly MB PND06 002 10 Hard Disk Drive Assembly KH 16001 042 11 RAM DDR3 Module KN 1GB0B 019 12 WLAN Module KI SPH01 005 13 Adapter AP 03001 001 14 Bluetooth Module BH 21100 004 15 3G Module TBD Item Description Acer Part No ...

Page 181: ...ll 5600mAh Main COMMON ID UM09F70 BT 00607 114 Battery SANYO UM 2009F Li Ion 3S2P SANYO 6 cell 5600mAh Main COMMON BT 00603 105 BOARD Foxconn Bluetooth FOX BRM 2046 BT2 1 BH 21100 004 Lan Intel WLAN 112BN HMWG MM 903341 KI CPH01 001 Lan Intel WLAN 512AG_HMWG Shirley Peak 5100 MM 897072 KI SPH01 005 Lan Intel WLAN 512AN_HMWG Shirley Peak 5100 MM 895373 KI SPH01 003 Foxconn Wireless LAN Atheros HB93...

Page 182: ... 3PIN ROHS 27 TAXV7 001 POWER CORD UK 3PIN 27 A03V7 004 BLUETOOTH CABLE 50 PL907 001 FFC CABLE LED B TO MB 50 PL907 002 CRT CABLE 50 PL907 003 FFC CABLE CARD READER B TO MB 50 PL907 004 HDD FPC CABLE 50 PL907 005 LCD CABLE 11 6 IN 50 PND07 001 CATEGORY PARTNAME ACER PART NO ...

Page 183: ...PPER CASE ASSY WIFI BLACK FOR BT 60 PL907 001 UPPER CASE ASSY WIFI RED FOR BT 60 PND07 001 UPPER CASE ASSY WIFI BLUE FOR BT 60 PNC07 001 UPPER CASE ASSY WIFI BLACK FOR NON BT 60 PL907 002 UPPER CASE ASSY WIFI RED FOR NON BT 60 PND07 002 UPPER CASE ASSY WIFI BLUE FOR NON BT 60 PNC07 002 LOWER CASE ASSY FOR 3G 60 PLN07 003 LOWER CASE ASSY FOR WIFI 60 PND07 003 HDD COVER 42 PND07 001 SD DUMMY CARD BK...

Page 184: ... LCD MODULE ASSY NLED11 6WXGAG BLACK W 3G ANTENNA 6M PNF07 001 LCD MODULE ASSY NLED11 6WXGAG RED W 3G ANTENNA 6M PN707 001 LCD MODULE ASSY NLED11 6WXGAG BLUE W 3G ANTENNA 6M PN607 001 LCD MODULE ASSY NLED11 6WXGAG BLACK W WIFI ANTENNA 6M PL907 001 LCD MODULE ASSY NLED11 6WXGAG RED W WIFI ANTENNA 6M PND07 001 LCD MODULE ASSY NLED11 6WXGAG BLUE W WIFI ANTENNA 6M PNC07 001 LCD BEZEL ASSY BLUE 60 PND0...

Page 185: ...25AS Wyatt SATA LF F W 0001SDM1 KH 32001 017 HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 32007 008 HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCT0 ML160 SATA LF F W 11 01A11 KH 32008 013 HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS Wyatt SATA LF F W 0001SDM1 KH 50001 011 HDD TOSHIBA 2 5 5400rpm 500GB MK5055GSX Libra SATA LF F W FG001J KH 50004...

Page 186: ...NT1T JM11 91KS Black Japanese Texture KB I110A 014 Keyboard ACER NT1T JM11 87KS Black Nordic Texture KB I110A 015 Keyboard ACER NT1T JM11 87KS Black Norwegian Texture KB I110A 016 Keyboard ACER NT1T JM11 87KS Black Portuguese Texture KB I110A 017 Keyboard ACER NT1T JM11 86KS Black Russian Texture KB I110A 018 Keyboard ACER NT1T JM11 87KS Black SLO CRO Texture KB I110A 019 Keyboard ACER NT1T JM11 8...

Page 187: ...y ELPIDA SO DIMM DDRIII 1066 1GB EBJ10UE8BDS0 AE F LF 128 8 0 065um KN 1GB09 012 Memory NANYA SO DIMM DDRIII 1066 2GB NT2GC64B8HA1NS BE LF 128 8 0 07um KN 2GB03 012 Memory SAMSUNG SO DIMM DDRIII 1066 2GB M471B5673DZ1 CF8 LF KN 2GB0B 005 Memory SAMSUNG SO DIMM DDRIII 1066 2GB M471B5673EH1 CF8 LF 128 8 0 055um KN 2GB0B 012 Memory HYNIX SO DIMM DDRIII 1066 2GB HMT125S6BFR8C G7 N0 LF 128 8 0 055um KN ...

Page 188: ...STYLUS 60 PL907 005 CATEGORY PART NAME ACER PART NO SCREW SCREW M2 0 3 0 I BKAG NYLOK IRON 86 ARE07 002 SCREW SCREW 2 0 4 0 86 W0107 003 SCREW SCREW M2 0 2 5 I BUWZN 86 TPK07 001 SCREW SCREW M2 5 I BZN NYLOK 86 TG607 004 SCREW SCREW M2 0 4 I BZN NYLOK IRON 86 S6507 003 CATEGORY PARTNAME ACER PART NO ...

Page 189: ... UMACkk 1 2G 250 BT 6L2 8 5R CB_bgn_0 3D_AU_ES61 CMSU230 0B EME A Middle East LX PL902 029 AS1420P 232G25n EM W7HP64EMATME3 MC UMACkk 1 2G 250 BT 6L2 8 5R CB_bgn_0 3D_AU_ES81 CMSU230 0B EME A Middle East LX PL902 035 AS1420P 232G25n EM W7HP64EMATME6 MC UMACkk 1 2G 250 BT 6L2 8 5R CB_bgn_0 3D_AU_ES61 CMSU230 0B EME A Middle East LX PL902 034 AS1420P 232G25n EM W7HP64EMATME2 MC UMACkk 1 2G 250 BT 6L...

Page 190: ...5R CB_bgn_0 3D_AU_NL11 CMSU230 0B EME A Germany LX PL902 026 AS1420P 232G25n W7HP64ATDE1 MC UMACkk 1 2G 250 BT 6L2 8 5R CB_bgn_0 3D_AU_DE11 CMSU230 0B EME A Eastern Europe LX PL902 025 AS1420P 232G25n W7HP64ATEU5 MC UMACkk 1 2G 250 BT 6L2 8 5R CB_bgn_0 3D_AU_RO11 CMSU230 0B EME A Hungary LX PL902 024 AS1420P 232G25n W7HP64ATHU1 MC UMACkk 1 2G 250 BT 6L2 8 5R CB_bgn_0 3D_AU_HU11 CMSU230 0B EME A Is...

Page 191: ... CB_bgn_0 3D_AU_PL11 CMSU230 0B EME A UK LX PL902 009 AS1420P 232G25n W7HP64ATGB1 MC UMACkk 1 2G 250 BT 6L2 8 5R CB_bgn_0 3D_AU_EN11 CMSU230 0B EME A Greece LX PL902 008 AS1420P 232G25n W7HP64ATGR1 MC UMACkk 1 2G 250 BT 6L2 8 5R CB_bgn_0 3D_AU_EL31 CMSU230 0B EME A Serbia Macedonia LX PL902 007 AS1420P 232G25n W7HP64ATCS1 MC UMACkk 1 2G 250 BT 6L2 8 5R CB_bgn_0 3D_AU_SL11 CMSU230 0B EME A Switzerl...

Page 192: ...aysia LX PNB02 012 AS1820PTZ 412G32n EM W7HP64EMATMY1 MC UMACbb 1 2G 320 BT 6L2 8 5R CB_bgn_0 3D_AU_ES61 PMDSU41 00B AAP Malaysia LX PNB02 011 AS1820PTZ 411G25n EM W7HP64EMATMY1 MC UMACbb 1 1G 250 BT 6L2 8 5R CB_bgn_0 3D_AU_ES61 PMDSU41 00B CHIN A Hong Kong LX PNB02 015 AS1820PTZ 412G32n W7HP64ATHK2 MC UMACbb 1 2G 320 BT 6L2 8 5R CB_bgn_0 3D_AUb_ZH34 PMDSU41 00B CHIN A China LX PNB02 016 AS1820PTZ...

Page 193: ...H34 PMDSU41 00B AAP Vietnam LX PNA02 011 AS1820PTZ 412G25n EM W7HP64EMATVN1 MC UMACkk 1 2G 250 BT 6L2 8 5R CB_bgn_0 3D_AU_ES61 PMDSU41 00B AAP Malaysia LX PNA02 012 AS1820PTZ 411G25n EM W7HP64EMATMY1 MC UMACkk 1 1G 250 BT 6L2 8 5R CB_bgn_0 3D_AU_ES61 PMDSU41 00B AAP Malaysia LX PNA02 013 AS1820PTZ 412G32n EM W7HP64EMATMY1 MC UMACkk 1 2G 320 BT 6L2 8 5R CB_bgn_0 3D_AU_ES61 PMDSU41 00B CHIN A China ...

Page 194: ...0 3D_AU_ES61 PMDSU41 00B AAP Malaysia LX PNC02 011 AS1820PTZ 412G32n EM W7HP64EMATMY1 MC UMACrr 1 2G 320 BT 6L2 8 5R CB_bgn_0 3D_AU_ES61 PMDSU41 00B CHIN A China LX PNC02 013 AS1820PTZ 414G32n W7HP64SCATCN1 MC UMACrr 2 2G 320 BT 6L2 8 5R CB_bgn_0 3D_AUr_SC14 PMDSU41 00B AAP Singapore LX PNC02 010 AS1820PTZ 414G32n W7HP64ATSG1 MC UMACrr 2 2G 320 BT 6L2 8 5R CB_bgn_0 3D_AU_ES61 PMDSU41 00B AAP Singa...

Page 195: ... 5R CB_bgn_0 3D_E77W_AU_ES61 PMDSU41 00B AAP Australia New Zealand LX PLM02 001 AS1820PTZ 414G32n W7HP64ATAU1 MC UMAGCkk 2 2G 320 BT 6L2 8 5R CB_bgn_0 3D_E77W_AU_ES61 PMDSU41 00B WW WW S2 PLM07 001 AS1820PTZ 414G32n W7UT64AWW1 MC UMAGCkk 2 2G 320 BT 6L2 8 5R CB_bgn_0 3D_E77W_AU_ES62 PMDSU41 00B WW WW S2 PN902 001 AS1820PTZ 413G25n W7HP64AWW1 MC UMAGCrr 2G 1G 250 BT 6L2 8 5R CB_bgn_0 3D_E77W_AU_ES6...

Page 196: ...ance LX PN402 001 AS1820PT 734G32n W7HP64ATFR1 MC UMACbb 2 2G 320 BT 6L2 8 5R CB_n2_0 3D_AU_FR21 C2DSU730 0B EME A Middle East LX PN302 029 AS1820PT 734G32n EM W7HP64EMATME4 MC UMACkk 2 2G 320 BT 6L2 8 5R CB_n2_0 3D_AU_ES61 C2DSU730 0B EME A Middle East LX PN302 034 AS1820PT 734G32n EM W7HP64EMATME2 MC UMACkk 2 2G 320 BT 6L2 8 5R CB_n2_0 3D_AU_AR11 C2DSU730 0B EME A Middle East LX PN302 036 AS1820...

Page 197: ...2G 500_L BT 6L2 8 5R CB_n2_0 3D_AU_IT41 C2DSU730 0B AAP Singapore LX PN302 054 AS1820PT 734G32n W7HP64ATSG1 MC UMACkk 2 2G 320 BT 6L2 8 5R CB_n2_0 3D_AU_ES61 C2DSU730 0B AAP Singapore LX PN302 053 AS1820PT 732G32n W7HP64ATSG1 MC UMACkk 1 2G 320 BT 6L2 8 5R CB_n2_0 3D_AU_ES61 C2DSU730 0B AAP Indonesia LX PN302 052 AS1820PT 732G50n EM W7HP64EMATID1 MC UMACkk 1 2G 500_L BT 6L2 8 5R CB_n2_0 3D_AU_ID21...

Page 198: ..._0 3D_AU_ES81 C2DSU730 0B EME A Ukraine LX PN302 039 AS1820PT 734G32i W7HP64RUATUK1 MC UMACkk 2 2G 320 BT 6L2 8 5R CB_abg_0 3D_AU_RU61 C2DSU730 0B EME A France LX PN302 018 AS1820PT 734G32n W7HP64ATFR1 MC UMACkk 2 2G 320 BT 6L2 8 5R CB_n2_0 3D_AU_FR21 C2DSU730 0B EME A Germany LX PN302 024 AS1820PT 734G32n W7HP64ATDE1 MC UMACkk 2 2G 320 BT 6L2 8 5R CB_n2_0 3D_AU_DE11 C2DSU730 0B EME A Belgium LX P...

Page 199: ..._n2_0 3D_AU_SV21 C2DSU730 0B EME A Cyprus LX PN302 010 AS1820PT 734G32n W7HP64ATCY1 MC UMACkk 2 2G 320 BT 6L2 8 5R CB_n2_0 3D_AU_ES61 C2DSU730 0B EME A Denmark LX PN302 011 AS1820PT 734G32n W7HP64ATDK2 MC UMACkk 2 2G 320 BT 6L2 8 5R CB_n2_0 3D_AU_ENS1 C2DSU730 0B EME A Poland LX PN302 007 AS1820PT 734G32n W7HP64ATPL1 MC UMACkk 2 2G 320 BT 6L2 8 5R CB_n2_0 3D_AU_PL11 C2DSU730 0B EME A Switzerland L...

Page 200: ...2_0 3D_AU_ES61 C2DSU730 0B AAP Singapore LX PN502 005 AS1820PT 733G25n W7HP64ATSG1 MC UMACrr 2G 1G 250 BT 6L2 8 5R CB_n2_0 3D_AU_ES61 C2DSU730 0B AAP Singapore LX PN502 004 AS1820PT 733G16n W7HP64ATSG1 MC UMACrr 2G 1G 160 BT 6L2 8 5R CB_n2_0 3D_AU_ES61 C2DSU730 0B AAP Singapore LX PN502 003 AS1820PT 732G16n W7HP64ATSG1 MC UMACrr 1 2G 160 BT 6L2 8 5R CB_n2_0 3D_AU_ES61 C2DSU730 0B EME A France LX P...

Page 201: ...LX PLN02 004 AS1820PT 734G50n EM W7HP64EMATTH1 MC UMAGCkk 2 2G 500_L BT 6L2 8 5R CB_n2_0 3D_G2K_AU_TH41 C2DSU730 0B AAP Thailand LX PLN02 003 AS1820PT 734G50n EM W7HP64EMATTH1 MC UMAGCkk 2 2G 500_L BT 6L2 8 5R CB_n2_0 3D_E77W_AU_TH41 C2DSU730 0B TWN GCTWN LX PLN02 002 AS1820PT 732G32n W7HP64ATTW1 MC UMAGCkk 1 2G 320 BT 6L2 8 5R CB_n2_0 3D_G2K_AU_TC11 C2DSU730 0B AAP Singapore LX PLN02 001 AS1820PT...

Page 202: ...192 Appendix A ...

Page 203: ...otection Bag Accessory JM12_MS Protection Bag Adapter DELTA 30W Adapter DELTA 30W 19V 1 7x5 5x11 Black ADP 30JH BA LF HIPRO 30W Adapter HIPRO 30W 19V 1 7x5 5x11 Black HP A0301R3 B1LF LF LITE ON 30W Adapter LITE ON 30W 19V 1 7x5 5x11 Black PA 1300 04AC LF Audio Codec Realtek ALC269X Realtek Audio Codec ALC269X B cover Normal w Camera Normal w Camera Battery SANYO 6CELL2 8 Battery SANYO UM 2009F Li ...

Page 204: ...E 2 5 5400rpm 320GB ST9320325AS Wyatt SATA LF F W 0001SDM1 SEAGATE N500GB5 4KS HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS Wyatt SATA LF F W 0001SDM1 TOSHIBA N160GB5 4KS HDD TOSHIBA 2 5 5400rpm 160GB MK1655GSX Libra SATA LF F W FG011J TOSHIBA N250GB5 4KS HDD TOSHIBA 2 5 5400rpm 250GB MK2555GSX Libra SATA LF F W FG001J TOSHIBA N500GB5 4KS HDD TOSHIBA 2 5 5400rpm 500GB MK5055GSX Libra SATA LF F W FG00...

Page 205: ...1F1 LF 128 8 0 065um MICRON SO2GBIII10 Memory MICRON SO DIMM DDRIII 1066 2GB MT16JSF25664HZ 1G1F1 LF 128 8 0 065um SAMSUNG SO1GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 1GB M471B2873EH1 CF8 LF 64 16 0 055um SAMSUNG SO2GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 2GB M471B5673EH1 CF8 LF 128 8 0 055um NB Chipset INTEL GS45 NB Chipset Intel CS GS45NB SB Chipset INTEL ICH9M SFFE SB Chipset Intel CS AM82...

Page 206: ...erious flicker 2 Check NTSC PAL mode and no garbage or flicker 3 Check if hot key is supported SONYTrinitron 14 VPL CX5 no support ACER AL2423W 1920 1200 no support Projector 3MProjector CMV CM 930D17 LCD 1280 1024 no support Gateway TV 26 1280 768 no support Toshiba TV 37HL869 1366 768 External Monitor DVI VP730b 17 1280 1024 QSMC no support ACER AL2423W 1920 1200 Gateway TV 26 1280 768 External ...

Page 207: ...n device manager while you plug in 2 Copy a 100MB file and check no lost FDD MSI PM DS8A 8X no support Imation HQT no support BD DVD CD RW NU External BD Combo no support 1 No yellow bang in device manager while you plug in 2 No driver letter lost in my computer 3 Play a VCD DVD or audio CD and no fram drop DATA TEC SATA NU240S no support Sony DRX S70U no support Pioneer DVR X162 no support HDD SA...

Page 208: ...th MicroSD card MS Duo Adapter MicroSD Sandisk microSD 8G Test with MicroSD to MicroSD to MS Pro Duo Adapter MS Duo Adapter Sony MS Duo Adapter Test with MS Pro duo card SanDisk MS Duo Adapter Sony MS PRO Duo 4GB 1 Insert MS Card Should be a driver letter pop up in my SanDisk MS PRO Duo 4GB SanDisk MS PRO Duo 8GB LEXAR 256MB MS Card MS Pro QSMC 1 Insert MS Card Should be a driver letter pop up in ...

Page 209: ...ll lag WarhammerR 40 000 Dawn of WarR II Tomb Raider Anniversary Call of Duty 4 Enemy Territory Quake Wars World in Conflict QUAKE 4 Crysis Command Conquer 3 Tiberium Wars don t support Unreal Tournament 3 2007 don t support PC Game Company of Heroes will lag 1 Follow the install instruction Make sure the game can Microsoft Flight Simulator X Deluxe Razor 1911 Eidos Tomb Raider Supreme Commander D...

Page 210: ...Man 3 no support no support Sunshine no support War no support Cars Resident evil3 H 264 1080P Profile 1 1 PIP Play ch no support Saw IV no support Blu Ray Bail H 264 1080i Play chapter2 Made in U S A no support Make sure below function works 1 Install Uninstall Player 2 Region check 3 Check Audio and video Quality at full screen play and normal play at least 30 minutes every discs and Blood Diamo...

Page 211: ...formation on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information ...

Page 212: ...202 ...

Page 213: ...oving 47 Display 3 display hotkeys 12 E Euro Key 13 External Module Disassembly Flowchart 41 F Features 1 FLASH Utility 31 Flash Utility 31 FRU Field Replaceable Unit List 169 H Hard Disk Drive Module Removing 45 Hibernation mode hotkey 12 Hot Keys 10 I Indicators 8 Intermittent Problems 154 Internal Microphone Failure 151 Internal Speaker Failure 150 J Jumper and Connector Locations 165 K Keyboar...

Page 214: ...lure 144 S Speaker Module Removing 77 speakers hotkey 12 System Block Diagram 3 T Test Compatible Components 193 Thermal Module Removing 76 112 Touch Pad Failure 149 Troubleshooting Built in KB Failure 148 Internal Microphone 151 Internal Speakers 150 LCD Failure 147 No Display 145 ODD 153 Other Failures 153 Power On 144 Touch Pad 149 USB 153 U Undetermined Problems 154 Upper Cover Removing 57 USB...

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