
Troubleshooting the Mouse and Touchpad
Why doesn't the computer recognize the USB mouse?
Make sure the mouse is securely plugged into the USB port. See
Connecting a mouse or keyboard
for more
information.
You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD to install
the drivers. See
Using the Application Recovery CD(s)
for more information.
Why doesn't the pointer move when I use the USB mouse?
Make sure another mouse was not installed.
You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD(s). See
Using the Application Recovery CD(s)
for more information.
If you are playing a disc, press the
Ctrl
+
Alt
+
Delete
keys simultaneously to stop playback and restart the computer.
If you still cannot use the pointer, restart the computer. You can restart the computer three different ways.
Press the
Windows
key
, and press
U
. When the
Shut Down Windows
window appears, press
R
to
select
Restart
, and press
Enter
.
Press the
Ctrl
+
Alt
+
Delete
keys simultaneously. When the
Windows Security
window appears, press the
Right Arrow
key
to select
Shut Down
, and then press
Enter
. Use the
Down Arrow
key
to select
Restart
, and press
Enter
.
Press and hold the power button. When the computer shuts down, press the power button again to restart
the computer.
Why doesn't the touchpad work?
You may have disabled the touchpad without connecting a mouse to the computer. See
Customizing the touch pad
for more information.
Restart the computer to activate the touchpad again.
If your touchpad is interpreting a single tap as a double-click, adjust the button assignments. Follow these steps:
1.
Press the
Windows
key
. The
Start
menu appears.
2.
Press the
Up Arrow
key
to select
Programs
, and press
Enter
.
3.
Press the
Up Arrow
key
to select
Sony Notebook Setup
, and press
Enter
. A submenu appears with
Sony Notebook Setup
preselected.
4.
Press
Enter
. The
Sony Notebook Setup
dialog box appears.
5.
Press the
Right Arrow
key
to select the
Touchpad
tab, and press
Alt
+
S
simultaneously. The
Mouse
Properties
dialog box appears.
6.
Make sure the
Buttons
tab is selected, and press the
Up Arrow
key
and
Down
Arrow
key
to
change the button assignments. Press the
Tab
key to move between shortcut menus.
7.
Press
Enter
to save your changes and close the dialog box.
If you are still experiencing problems, make sure another mouse was not installed.
You may need to use your Application Recovery CD(s) to reinstall the mouse drivers. See
Using the Application
Recovery CD(s)
for more information.
Why doesn't the pointer move when I use the touchpad?
Try restarting your computer. Follow these steps:
Page 202
Summary of Contents for PCG-SRX99K VAIO User Guide (primary manual)
Page 23: ...3 Follow the on screen instructions Page 23 ...
Page 48: ...4 Lift the disc from the drive 5 Push the drive tray gently to close it Page 48 ...
Page 56: ...Printer Connections Printing With Your Computer Page 56 ...
Page 73: ...Locating the Jog Dial Control The Jog Dial Control Page 73 ...
Page 88: ...Connecting Mice and Keyboards Using External Mice and Keyboards Page 88 ...
Page 93: ...Floppy Disk Drives and PC Cards Using Floppy Disk Drives Using PC Cards Page 93 ...
Page 104: ...hardware device 6 Eject the PC Card from the PC Card slot Page 104 ...
Page 182: ...Memory Upgrades Upgrading Your Computer s Memory Page 182 ...
Page 189: ...Using the Recovery CDs Application and System Recovery CDs Using Your Recovery CDs Page 189 ...