5-2
When Encountering a Problem
When encountering a problem, refer to the following sections for possible solu-
tions .
No power
Symptom/Possible Problem
Resolution
Connection state of power cable
Connect correctly the power cable to the outlet.
Power supply to the outlet
Supply the power to the outlet.
Confirm that the power voltage is correct.
ON/OFF state of power switch
Turn on the power switch.
(
P.2-3 [Power ON/OFF Procedure]
)
The paper guide does not heat after the heater is turned on.
Symptom/Possible Problem
Resolution
Printer status
The paper guide is heated during printing or when the
heater is turned on with the heater control menu. Print
an
image or set the heater to ON to see if the paper
guide is heated. (
P.2-33 [Changing temperature
using the heater control menu]
)
Computer RIP setting
The heater temperature can also be set by the RIP of
the
computer. Check the computer setting.
Heater control menu
Turn on the heater (front heater/print heater/rear
heater) again, and then print an image or forcibly set
the heater
to ON to see if the paper guide is heated.
The printer does not start up or operate.
Symptom/Possible Problem
Resolution
Error LED ON and the message
displayed on the LCD
Take action directed by the error message.
(
P.5-7 [When the error message is displayed]
)
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