10
Service
Evaluating fault messages
Operating Instructions – Compact Extra-Low Voltage Drives
73
Failure
Possible cause
Measure
Unusual, irregular running noise
Knocking noise: Irregularity in the
gearing
Contact SEW‑EURODRIVE
Service
10.4
Evaluating fault messages
10.4.1
Diagnostics with the DCAShell engineering software
The following section shows a sample evaluation of an error message in the DCAShell
engineering software:
1. Launch the DCAShell engineering software.
2. The number that is currently active can be viewed in the left-hand column "Actual
values" in the "Status register" line. If the number is highlighted in blue, it means it
is active.
3. If you move your mouse over the numbers, you will see their meaning [1]. For a
detailed description, refer to the status register.
[1]
28629634187
26718014/EN – 11/2020