REXROTH Fv Series, Instruction Manual

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14 Service and Support
Our service helpdesk at our headquarters in Lohr, Germany, will assist you
with all kinds of enquiries. Out of helpdesk hours please contact our German
service department directly.
Helpdesk Service Hotline Germany Service Hotline Worldwide
Time
1)
Mon. - Fri. 7:00 am - 6:00 pm CET
Mon. - Fri. 6:00 pm - 7:00 am CET
Sat. - Sun. 0:00 am - 12:00 pm
CET
Outwith Germany please contact
our sales/service office in your
area first.
For hotline numbers refer to the
sales office addresses on the In‐
ternet.
Phone +49 (0) 9352 40 50 60
+49 (0) 171 333 88 26
or
+49 (0) 172 660 04 06
Fax +49 (0) 9352 40 49 41 ─
e-mail service.svc@boschrexroth.de ─
Internet
http://www.boschrexroth.com
You will also find additional notes regarding service, maintenance (e.g. delivery addresses) and training.
1) Central European Time (CET)
Preparing Information For quick and efficient help please have the following information ready:
●
detailed description of the fault and the circumstances
● information on the type plate of the affected products, especially type
codes and serial numbers
● your phone, fax numbers and e-mail address so we can contact you in
case of questions.
For technical support, please use the following email address:
dccx.drivesupport@boschrexroth.com.cn
Please send your enquiry in English.
DOK-RCON02-FV*********IB01-EN-P
Rexroth Frequency Converter Fv Bosch Rexroth AG 213/219
Service and Support