Troubleshooting
QIAgility User Manual 11/2011
9-1
9
Troubleshooting
9.1
System setup
Comments and suggestions
Instrument does not turn on
a) Power cord not
connected
Check the power connection.
b) Fuse blown
Replace the fuse.
Computer software cannot communicate with system
a) USB or RS-232
cable not connected
between the
computer and the
instrument
Check the connection of the USB or RS-232
cable. See Section 4.5.
b) Incorrect COM port
settings
Check the COM port setting. If the instrument is
connected to the incorrect COM port the
software will start in “Virtual Mode”. See
QIAgility Software does not launch
a) QIAgility Software
not installed
Install the QIAgility Software. See Section 4.6
b) Old version of
Microsoft Windows
The QIAgility Software operates with Windows XP
Professional or Windows 7. See Section 3.4.
Summary of Contents for QIAgility
Page 10: ...Contents Contents 8 QIAgility User Manual 11 2011 This page intentionally left blank...
Page 20: ...Safety Information 1 10 QIAgility User Manual 11 2011 This page intentionally left blank...
Page 40: ...General Description 3 16 QIAgility User Manual 11 2011 This page intentionally left blank...
Page 62: ...Installation Procedures 4 22 QIAgility User Manual 11 2011 This page intentionally left blank...
Page 211: ...QIAgility Software QIAgility User Manual 11 2011 5 149...
Page 212: ...QIAgility Software 5 150 QIAgility User Manual 11 2011 This page intentionally left blank...
Page 260: ...Maintenance Procedures 8 6 QIAgility User Manual 11 2011 This page intentionally left blank...
Page 274: ...Troubleshooting 9 14 QIAgility User Manual 11 2011 This page intentionally left blank...
Page 278: ...Glossary 10 4 QIAgility User Manual 11 2011 This page intentionally left blank...
Page 284: ...Appendix A A 6 QIAgility User Manual 11 2011 This page intentionally left blank...
Page 286: ...Appendix B B 2 QIAgility User Manual 11 2011 This page intentionally left blank...
Page 298: ...Appendix C C 12 QIAgility User Manual 11 2011 This page intentionally left blank...
Page 326: ...Appendix G G 4 QIAgility User Manual 11 2011 This page intentionally left blank...
Page 328: ...Appendix H H 2 QIAgility User Manual 11 2011 This page intentionally left blank...
Page 332: ...Index Index 4 QIAgility User Manual 11 2011 This page intentionally left blank...