Nortel Proprietary
The custom TUI prompts are enabled via the Browser User Interface (BUI). See
language configuration
in the “Configuring the Card” section, page 48 for TUI
language selection.
Installing Externally Recorded TUI Prompts
Custom TUI Prompts may be professionally recorded at an external studio and
installed on the card.
Notes:
1. The professionally recorded prompts MUST be G.711 u-law WAV file
Format.
2. The filenames MUST follow the filename format shown on the TUI prompt
list (see section 12.3:”TUI Prompt List”).
3. The .wav file extension MUST also be in lower case.
4. Make an external copy of the prompts before commencing installation. The
Nortel Remote Agent Observe Card has limited disk space, so when the
conversion process from G.711 u-law to MCF format has taken place, the
G.711 u-law files will be deleted from the card.
5. TUI Prompt installation will over-write any prompts previously stored in
the custom language directory on the card. Before installing the externally
recorded custom TUI prompts, ensure that a backup of the prompts are kept
at an external location. See Backup of Custom TUI Prompts on page 89.
To install the prompts follow the instructions below.
1. Disable the Remote Agent Observe card from overly 32 of the switch.
2. FTP onto the card and copy the custom prompts into the /C:/TUI/WAV/
directory. See “Multiple File Transfer using FTP” at the end of section 6.6.
3. Log into the shell. The default username is “raoadmin” and the default
password is “raosecurity”.
4. From the shell type
ll “/C:/TUI/WAV” <CR>
to ensure that all the pre-recorded prompts have been transferred correctly
onto the card.
5. From the shell type
convertWavFiles <CR>
.
This initiates the prompt file installation. To signify this, the following message
appears on the terminal:
“mirosConvertWavDir: Convert dir ‘/C:/TUI/WAV’ ”
6. If you wish to follow the progress of the conversion, from the shell, type:
wavConvDebugOn <CR>
Planning, Installation and Administration Guide
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