Nortel Proprietary
8 Engineering Guidelines
8.1 Introduction
The following section details measured performance and real-time engineering
guidelines for the operation of the Nortel Remote Agent Observe Card.
8.2 Dynamic Memory Size Limits
The number of observer accounts permitted on the Nortel Remote Agent Observe
card is 50 accounts.
The following limits apply to the sizes of the observer parameter tables utilised in
the Browser User Interface:
•
Agents: 3300
•
Positions: 3300
•
Skillsets: 1000
•
Applications: 505*
•
CDNs: 750*
•
DNIS: 3300*
* SCCS 5.0 Only
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