Nortel Proprietary
2
Installing the Nortel Remote Agent
Observe Card
2.1 Installation Overview
Table 2 outlines installation information for the card.
Nortel Remote Agent
Observe
Application and Compatibility
Switch Options
Small systems:
Option 11 Cabinet / Chassis;
Succession 1000;
Succession 1000M Cabinet / Chassis.
Large Systems:
Option 51C/61C/81/81C
Succession 1000M Half Group/Single Group/Multi Group
Card Slot location
Option 51C,61C, 81 or 81C: any IPE slot except CONT
Any IPE slot in an Option 11 Cabinet / Chassis.
Succession 1000M Half Group / Single Group / Multi Group: any IPE
slot except CONT.
Any IPE slot in a Succession 1000 or Succession 1000M Cabinet /
Chassis.
Note: On older Option 51C to 81C systems (before IPE shelf vintage
NT8D37ECE5) slots other than 0,4,8,12 will require the NT8D81AAE6
Backplane to I/O Panel Cable to be installed to connect all required
signals to I/O panel.
MDF Cabling
None ( the sets are virtual)
LAN Cabling
Complete Cabling Requires:
1 NTAG81CAE6 PC Maintenance Cable
50 pin I/O Connector -A0852632
NTVQ83AAE6 ITG EMC Shielding Kit
1 Category 5,100-Base-T Ethernet standard
Software Release
Meridian 1 Rls 25.15 software and later.Succession Rls 2.0 and later
Dip Switches Setting
None
Time & Date stamp
Automatically sent out by M1 CPU
Upgrade Capability
Yes, loadware upgrades invoked from Maintenance CLI. Upgrade
across network via FTP.
Recording Storage
If Call Recording is chosen the FTP Server being used must have
adequate file storage space:
A 1 minute recording of a call takes up about 480KB.
Conference capacity
Each Nortel Remote Agent Observe Session will use 3 conference
ports on the switch.
If OBTN is either AGENT or ALL, each Nortel Remote Agent Observe
Session will use 4 conference ports on the switch.
If Agent Greeting is being used and OBTN is either AGENT or ALL,
each Nortel Remote Agent Observer Port will use 5 conference ports
on the switch.
It is the responsibility of the switch administrator to ensure that
there are enough conference ports on the switch to handle the
number of simultaneous observes permitted by the Nortel Remote
Agent Observe keycode and that each agent has enough
conference capacity assigned to allow for usage by Nortel Remote
Agent Observe, Agent Greeting, OBTN and personal conference
activities.
Planning, Installation and Administration Guide
11
