Nortel Proprietary
4.3 Testing the Real-time Statistics Multicast service
Introduction
After you have installed RSM on Symposium Call Center Server, or modified
RSM and restarted SDP_Service, you can test the RSM service by using the
Multicast Receive utility (mRcv.exe). The Multicast Receive utility displays
statistical information according to the settings specified in a configuration file
called mRcv.ini.
Configuring the Multicast Receive utility
The Multicast Receive utility tests the RSM service’s send capabilities one port at a
time. You can specify which IP address and port the utility should monitor in the
[MCast] section of the mRcv.ini file.
To modify the mRcv.ini file
1. Navigate to the folder in which the utility is installed:
[drive]:\Nortel\iccm\bin
2. Use a text editor to open mRcv.ini
3. Modify the IP address or the port number, or both
Note: The port numbers listed within the section bordered by # symbols in the
.ini file are for reference only and list all of the acceptable port numbers that
you can use in your test. See Sample mRcv.ini file below for an example of the
information contained in a standard mRcv.ini file.
Example:
If you want to test receipt of Agent - Interval to date data, check the port
number for Agent - Interval to date in the .ini file, and then change the Port=
setting in the [MCast] section to that port number. If Agent – Moving Window
= 6070 in the .ini file, the [MCast] section of the .ini file should be modified as
follows:
[MCast]
IP=234.5.6.7
Port=6070
4. Save the mRcv.ini file. After setting the parameters for your test, you can start
mRcv.exe to begin the test. For more information, see “To start the mRcv
application” further into this section.
Sample mRcv.ini file
The sample below is the default mRcv.ini file provided by the Symposium Call
Center Server installation. When you run the mRcv.exe utility, it uses this .ini file
to display Agent - Moving window data sent by RSM based on the settings in the
[MCast] section at the bottom of the file (IP = 234.5.6.7 Port = 6070).
Planning, Installation and Administration Guide
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