Nortel Proprietary
Figure 9 RTD Multicast Controller Screen
3. For successful Nortel Remote Agent Observe operation, only the Agent
Moving Window stream is required, so click the
Agent
Moving Window
check box.
4. Click
Apply
5. Click
OK
to close the window.
Modifying RSM settings and multicast rates
Perform the following steps to modify RSM settings and multicast rates in
Symposium Call Center Server.
To modify RSM settings and multicast rates
1. Navigate to the folder in which the RSM component is installed:
[drive]:\Nortel\iccm\bin
2. Double-click
RSMConfg.exe
.
Result
: The RTD Multicast Configuration window appears.
Planning, Installation and Administration Guide
38
